Do not trust
Response from developer
We're sorry to hear about your experience. After reviewing your case, we found that the referral reward criteria had not yet been fully met, as the referred user had not qualified under the program's terms. We apply these terms consistently to all participants, and thousands of customers have successfully received their referral rewards after meeting the program requirements. Unfortunately, we're unable to make exceptions outside the stated criteria. We appreciate your feedback regarding your support experience and will use it to improve our communication.
2 transactions of 9500€ I did are pending since.. euro to inr rate is going high and higher
Inability to find bank
Whenever I contact support, I do not receive a specific explanation for the issue or any clarity on when it will be resolved. I would appreciate a transparent update and a concrete resolution to this matter.
Response from developer
Hi, we're sorry to hear about your experience and the delay. We'd like to look into this for you. Could you please share the email address or phone number associated with your ScopeX account, or contact us via the in-app chat? This will help us identify your account and investigate the issue further. Thank you!
Annoying bugs, not really usable
It gets worse during transfers: I enter recipient details, proceed through the flow, and only at the final step does the app claim the recipient isn’t verified then deletes all the information I just entered. After repeating this 5-6 times, it’s beyond frustrating.
This feels less like a minor glitch and more like a broken core feature.
Slow transfer process
In the application it’s showing that transfer is in process but on my email it’s showing that your transfer has been failed and the amount is already debited from my German bank.
I don’t know what to do now . I have already contacted support team still my problem hasn’t been resolved
Response from developer
Hi Vedant, We're truly sorry for the trouble this caused! An unexpected issue on our partner's end led to the delay. Your transaction was prioritized and processed as soon as the issue was resolved. We know how stressful this must have been, and we're working hard to make sure it never happens again. Thank you so much for your patience and understanding, we really appreciate it!
