Great Remittance app
My friend suggested me this app. I wouldn’t say it’s better than mentally, but this app has been doing a great job. I really appreciate the way how the background people are doing the work. It’s been pretty easy while using Kroger than me using XE transfer or any other remittance app.
Response from developer
Thank you so much for the 5-star and your wonderful review! It truly means the world to us. 🙏
Login issues
If logged out once it’s a hassle to log back in!
Crobo -Staging???
Dev team, did you accidentally release a Staging build ? App name showed on my phone is now “Crobo -Staging” and I cannot log in anymore….
Suspicious behaviour
Every time this app is updated, why does it log me out? And why does it asks me to “Sign Up”, instead of Sign In, when I tap on “Continue with Email”? Why do I need to add my Personal Information, again?
SUSPICIOUS BEHAVIOUR!!!!!
I have concerns about the safety and security of my added bank account. I will probably not use this app anymore and also make sure my friends don’t use it too.
SUSPICIOUS BEHAVIOUR!!!!!
I have concerns about the safety and security of my added bank account. I will probably not use this app anymore and also make sure my friends don’t use it too.
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Response from developer
We're sorry for the inconvenience caused. Please reach out to care@crobo.money or contact us on WhatsApp using your registered account details so we can look into this further and assist you.
Best Conversion Rates, but Very Poor Customer Service
I’ve been using Crobo for quite some time because they consistently offer some of the best conversion rates.
Unfortunately, their customer service has been extremely disappointing. The support team is rude, unempathetic, and doesn’t seem to care whether you continue using their service or leave.
On top of that, transfers are often much slower than expected. While the exchange rates are excellent, the poor customer support and delayed money transfers make the overall experience frustrating.
I hope they improve how they treat their customers because that’s the only thing holding them back.
Unfortunately, their customer service has been extremely disappointing. The support team is rude, unempathetic, and doesn’t seem to care whether you continue using their service or leave.
On top of that, transfers are often much slower than expected. While the exchange rates are excellent, the poor customer support and delayed money transfers make the overall experience frustrating.
I hope they improve how they treat their customers because that’s the only thing holding them back.
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