Crobo User Reviews

Crobo
Crobo
GetBit Technologies Inc

Customer Experience

Positive experience64.5% of reviews
Neutral2.9% of reviews
Negative experience32.6% of reviews

~ Based on 138 written reviews from the US App Store.

What users say

Is Crobo Safe?

Crobo appears safe based on user ratings. AppsHunter Safety Score for Crobo is 96/100.

This assessment is based on 1,718 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
1.0% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 1,718 App Store ratings for Crobo.

Is Crobo Legit?

Crobo appears to be a legitimate app. AppsHunter Legitimacy Score for Crobo is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Money saver

I loved it. Thanks Crobo

Great Remittance app

My friend suggested me this app. I wouldn’t say it’s better than mentally, but this app has been doing a great job. I really appreciate the way how the background people are doing the work. It’s been pretty easy while using Kroger than me using XE transfer or any other remittance app.

Response from developer

Thank you so much for the 5-star and your wonderful review! It truly means the world to us. 🙏

Excellent Service

Seamless transaction with quick turnaround time

Deployed staging app in prod

I use this app more than 1.5 years frequently. Every time I used to send max limit amount. So far all was good. But I see they deployed staging app in production, or may be AI writing code. Now I’m afraid that what if this blunder corrupted db or anything. I’m not sure if I should send money again without gaining trust back.
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Login issues

If logged out once it’s a hassle to log back in!

Crobo -Staging???

Dev team, did you accidentally release a Staging build ? App name showed on my phone is now “Crobo -Staging” and I cannot log in anymore….

Suspicious behaviour

Every time this app is updated, why does it log me out? And why does it asks me to “Sign Up”, instead of Sign In, when I tap on “Continue with Email”? Why do I need to add my Personal Information, again?

SUSPICIOUS BEHAVIOUR!!!!!

I have concerns about the safety and security of my added bank account. I will probably not use this app anymore and also make sure my friends don’t use it too.
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Response from developer

We're sorry for the inconvenience caused. Please reach out to care@crobo.money or contact us on WhatsApp using your registered account details so we can look into this further and assist you.

Best Conversion Rates, but Very Poor Customer Service

I’ve been using Crobo for quite some time because they consistently offer some of the best conversion rates.

Unfortunately, their customer service has been extremely disappointing. The support team is rude, unempathetic, and doesn’t seem to care whether you continue using their service or leave.

On top of that, transfers are often much slower than expected. While the exchange rates are excellent, the poor customer support and delayed money transfers make the overall experience frustrating.

I hope they improve how they treat their customers because that’s the only thing holding them back.
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Worst

Not even able to add bank details even after trying multiple times

Fake promises

They mention everywhere that transfers are processed in 3 business days but somehow everytime you initiate a transaction the date you see after you complete it will be atleast 7-8 days from the date of transfer. There is no intimation about this before you initiate the transaction.

Worst support service, it always hets delayed and they have stupid reasons and they say its 5 business days as mentioned to you when you reach out to the customer care
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Response from developer

We're sorry to hear about your experience and apologize for the inconvenience caused. Please email us at support@crobo.money from your registered email address so we can look into your case and assist you further.

Best rate offered and no issues with payment

Crobo offers best conversion rate compared to any other platform. The payment processing is smooth without any issues. Love using Crobo !

App glitch lack of customer support

To many app glitch. And lack of customer support

Great app

Great app, but transfer limit should be increased

Competitive rate

Competitive rate

Should increase limit

Should increase limit

Transfer Time

Five business days waiting period for the money transfer is a bit too long. This is a major downside and I hope CROBO corrects it quickly.

Best

I have used for a while it’s best transfer app

The app crashed and rates are a scam

I was showed 96.63 rupee per dollar and after transaction I see that I was given 95.51 rupee on the dollar. The app crashed after sending my first transaction. As I was reading the reviews, people are right about wanting to know too much info. It was weird they asked for receivers home address. Suspicious the app crashed after the first transaction raises concern over the platforms privacy. I am deleting my account and leaving the app right away.
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Best transfer rate

This is the best transfer rate so far I do see and no one can beat

App bug

App not stable, keep getting lot of issues. NRE exchange rate is very bad