Horrible App
Response from developer
We're sorry for any confusion. Please note that our system does not allow members to request the removal of inquiries from their credit. As a neutral company, we do not act on your behalf but provide the necessary tools for you to manage your credit. You can cancel your membership at any time online under "Membership Options" or by calling us at (877) 210-0180
It charged me twice two months in a row
Response from developer
Our system is designed to bill members one time per month for membership fee. If you have more than one charge for the month, it could mean there are two accounts. Please contact us at supervisor@consumerdirect.com or call us at (877) 210-0180.
Can’t login
Response from developer
Thank you for taking the time to leave a review. We apologize you were experiencing issues logging in. Since a phone may have an old password saved, you need to make sure and type everything in, email address and password, and not allow any autofill until after you have successfully logged in. Once you do this, you can save or update the new password and you should have not any issues going forward. If you are still experiencing log in difficulties, please reach out directly to supervisor@consumerdirect.com. We will be happy to assist you.
To many Glitches
Response from developer
Thank you for taking the time do leave a review. If you are still experiencing glitches on this app, please reach out to use directly at supervisor@consumerdirect.com. We would be happy to assist.
