Scout GPS Link User Reviews

What users say

Top reviews

Discontinued after October 30th. About time

I would say at least you tried, but everyone knows you didn't. This is why your abysmal gps that was installed into every 2018 and newer Toyota, is now being discontinued. It was a failure from the start. It's not even comparable to other gps's because it's so terrible. You got your Toyota bucks so now it's time to discontinue service. You should embarrassed and ashamed. You provided nothing, and after the 30th there will be nothing but the faint residual headache from ever having to use this awful gps.

For any developer that want to leave their two cents in a response that I can't reply to. Don't waste your time. You should probably start cleaning out your desk and looking for new employment.
Show more

Needs More Changes

I am having a hard time trusting this app. I use it locally to find businesses that I go to since it helps to know that you have arrived when there is lots of traffic. I find that I can be on the street where the business is located and Scout GPS will continue to have me leave the correct street and go back to the freeway if I had chosen the freeway as the route initially. It should reroute itself to the street you are on and just find the address.
Show more

Fix your app

Your app cost me toll money. We had a long move and had a 4 vehicle convoy with two being large moving trucks. The app got confused and lagged when needed most ( around a large city toll road) and it sent us all over the place. I had to switch to google maps just to get back on track again but after we arrived at our new house the tolls caught up with us. So thanks for that.
I would recommend that Toyota remove your app from their vehicles as the app is inferior. I’d rather trust a brand new private in the army with compass and map before using this again.
Show more

Kind of a plain Jane…

When you need to just put in an address to route something this works and has the audible. I can’t seem to get the map to cover my whole 6 inch screen, which would make it more useful than my phone. I’d also like to just have the map with no destination, just to watch my progress and see the streets that I’m going by …sometimes that’s more useful than routing I can’t seem to find a way to do that.
There’s a lot of room for improvement and if for some reason you don’t have GPS on the phone you can use this…or no…you need your phone oh well
Show more

Too Many Steps to Reload

If you shut off the vehicle for lunch or fuel or whatever, it would be nice to just jump in and go. It should assume you’re simply continuing your same journey. Instead, you have to open the app again on your phone and the vehicle. Then choose “Recents”, select the destination you were already on, and finally select the preferred route again. It is just annoying that you have to go through all those steps every time you shut the vehicle down.
Show more

Wasted potential of a gps app

Scout has loads of features that seem to be better than other competing gps apps. The unfortunate part about Scout is that its inhibited by having to have the app always on your screen when not in use. Safety feature or not, it seems to be a major fault that would otherwise make this superior to say Apple Maps or Google. If the integration is as seamless as CarPlay and if the ability to LOCK YOUR PHONE SCREEN TO SEE THE MAP is fixed then the argument of a better maps app would be a no-brainer. Otherwise the ability to see carpool traffic, driver icon customization and less UI map clutter makes this a better (if not deeply flawed) experience than most competing apps.
Show more

Response from developer

Thanks for the feedback. We really appreciate you taking the time to let us know. Please reach out to us at sglsupport@telenav.com for any additional support

Suddenly not connect to Bluetooth

I was able to connect Scout Gas with my 2017 Lexus NX200 and I have been using the navigation system in my cars for few days. After few days I am not able to connect the Bluetooth with my phone anymore. My phone is connect the Bluetooth with the car with all other system, like phone, voice control and music. My phone Bluetooth is on, but I wasn’t able to run the Scout GPS in my car, it keeps saying not able to connect with my. Phone. Also when I am using the Scout GPS, the Bluetooth icon has a redline surround it. I was hopping it will fix but I try everything and wasn’t able to connect. Kind of disappointed about it.
Show more

Response from developer

Thank you for sharing your experience with Scout GPS Link in your Lexus. For Scout GPS Link app connectivity please reach out to sglsupport@telenav.com, for vehicle connectivity please reach out to the Lexus Guest Experience Center at 1-800-255-3987 for assistance.

Not reliable at all

Better to use an old-fashioned map if you actually want to get to your destination. Keeps trying to tell me to get off the interstate. Fortunately I know where I’m going so I ignored it. On our trip we asked it to add a gas stop to our trip. The gas station was 5 miles ahead just 1 mile off the route but GPS kept telling us to make turn after turn and after 10 miles of driving we were now 9 miles from the gas station
Show more

Shows a large arrow at turns instead of map

It’s cool that this app connects to my Lexus and then places the route on the cars built in screen. But, when approaching turns the map disappears and is replaced with a large arrow. This gets confusing with busy intersections or multiple turns available close by each other. I’ve missed my turn multiple times due to this. I’d give it a better rating if it would show the turn on a map view.
Show more

Hot garbage is putting it nicely

On a normal day, it refuses to start, crashes, or won’t connect. On its best days it “works” but it only tells you distance and has an arrow on the screen to point which way to turn when connected to the car. The only time a map is shown is when the phone is disconnected and you are using the screen on your phone, at which point why not just use Waze? The screenshots that show an actual map on the car screen are at best misleading, but most likely a blatant lie. If I could give it 1 star I would, along with Al Mathison at Kolar Toyota in Duluth, MN for lying to me about the nav system in the first place.
Show more

Good app but could be better

Have been using on 2018 tundra since buying in 2018. Some early sync problems with iPhone Bluetooth but generally stable after the 1st yr. still occasionally I have issues with con to IPhone but normally can solve after a few minutes.

Only real negative is it is lack of features of some map apps and a limited virology maps.

But it works and is accurate when using to find my way around.
Show more

Unreliable and Potentially Dangerous

My wife and I purchased our new Toyota Camry last August. We are very happy with every aspect of our new car, except for this unreliable app. This app is great when it works, but several times it has stopped providing navigational service in the middle of a trip. Today, I got the error message that I must connect my phone to my car to provide moving navigation. Actually the phone was already connected via USB. Again, this failure occurred in the middle of a trip. This kind of unreliability is potentially dangerous, because a driver could be easily distracted in a vain attempt to get this app to work during a trip. Please be safe and be aware.
Show more

Stinks on a 2017 Lexus RX350

This is 75% not worth it on the ‘17 Lexus RX350 I just bought. I don’t know if this is scout’s fault but I suspect it is Lexus - they make great cars but really stank on screen UI’s. Lagging behind most of their competition!

You’d think this would make a map appear on the Lexus dash screen... nope!

Ok then, the map must be visible on the phone? Naaahhhh...! In fact the phone screen is completely locked. About the only thing you get are voice prompts & turn by turn directions on the dash screen. No map, no easy way to navigate that screen, it really, really, isn’t worth it.
Show more

Not good at all

I just bought a 2017 sienna, when I saw the app I was, cool, gps included

Used it twice and gave up

Turn by turn instructions and a map that its useless for me, I see other users with a nice map. Mine is upside down, too small, and it shows me that Im going south instead of north even though Im going west. Didnt find any settings to fix that. So Ill stick with my phone apps since I have to use my phone anyways. Reminds me of my nissan gps, it would block me from using it while driving, not knowing it my passenger was looking for a place to eat on a road trip we took
Show more

It is practically useless.

This app is used to connect your phones’s gps to your car. However, it uses the gps from your phone, data from your phone, but it doesn’t even display the map on your phone or your car’s display. Let’s put it this way, if you have a phone that works with this app, you are likely to have google maps or apple’s navigation, both are better than this app because this app doesn’t display navigation map, only displays turn by turn. THEN WHY WOULD ANYONE USE THIS APP? What a waste of resources and effort.
Show more

Gets the job done

Overall it’s fine. Sense I don’t have Apple CarPlay this is a compromise without directly using my phone gps. Stuff I do like: the turn-by-turn directions, ability to call a business you are navigating to. Stuff I dislike: having to have the app open on my phone in order to use it, if my phone is connected be it Bluetooth or aux then it is connected to the vehicle and should not need the app open. Do not like that the map is only a Birdseye view of the whole trip, Should have an option to see the map zoomed in. If those couple of features were fixed I would use the app much more.
Show more

Much better than before!

About a year ago when I just bought my car I didn’t like Scout GPS at all because it failed at the first use that I could not get it worked then I have to use the app in my phone. Recently I gave it a try and it worked well after I update the app. Thank you for great improvement on the app.

Why make an app that is this terrible?!

If you’re going to invest time into an app for GPS purposes then make it user friendly. Make it run like a real GPS on the car screen where it will show real live driving location and street maps. You images show that feature for some vehicles, if this is an app that provides the feature then it should transfer those features to the vehicle screen. Judging by the ratings I’m not the only one thinking this. You should fire your app developers cause they are obviously clueless to what this app needs to do for people!
Show more

Zero functionality. ZERO.

Horrible. Need 2 apps, entune and scout to navigate in my 40,000$ minivan. Consistently plans a route 10-25 minutes longer than Waze. Disconnects frequently and takes several minutes to restart everything and reconnect. I need to be connected to Bluetooth AND a cable to get a moving map, AND my phone needs to run the app while using the car app. Honestly, who designs such a product. Had the car almost 2 years and gave this 3 chances over that time to improve. At least you don't charge for it. Sorry if this is harsh, but Im not going to sugar coat a product this awful.
Show more

A total waste of time.

One star gives Scout way too much credit. Since my Camry forces me to use it, I do, even though it usually steers me wrong. (Pun intended)
•It tells me to turn in 100 feet. Too bad the street was only 50 feet ahead and I miss the turn.
•It doesn’t say a thing and then it says turn in 30 feet, but I just passed the street.
•It says turn right. Too bad my destination was on the left.
•It drops dead in the middle of an unfamiliar trip and I’m left to stop at gas stations to ask directions.
•It doesn’t always go the shortest way, even when there isn’t any traffic the short way.
•When there is a traffic issue, it gives you the opportunity to take a different route. Too bad there is such a short time to press ‘OK’, it’s usually too late. I’m driving- not looking at the screen every minute.
•Certainly it can’t pronounce half the street names - even the easy ones.
•Sometimes doesn’t start right away and all directions are a minute too late.
•If TOYOTA doesn’t switch out this GPS app, this will be the last TOYOTA I buy.

I’m sure there are more things I hate about Scout but this is all I can think of now. Instead of telling me thanks for my comments, do an upgrade that fixes all of the above. Other people have complained about the same things. FIX IT - PLEASE!!!
Show more