SCR iVue User Reviews

SCR iVue

Integral Diagnostics Ltd

🏥 Medical

Top reviews

Most Recent Highest Rated Lowest Rated

Crashes

How do i delete this App & then try and register again. I’ve been spending 2 weeks trying to open my Reports which I know are in there because I was able to sign in, see them and share with Therapists a month ago! Now it won’t let me in . I’ve changed passwords over & over….. nothing works. I’ve just looked at all the reviews & no one is happy. This is a major Radiology outlet & scans/reports are needed when visiting therapists.
The developer needs to fix this pronto.
Looks like I go back to getting a print out & carrying a file around !!

CKO1948

a month ago

Useless

The text links for r the app do not allow you to log g in, only sign up. The app itself does not allow access to more recent scans. Impossible!

Spookling

a month ago

Impossible Login

Useless. Bad functionality

gemahn

2 months ago

Error Message

Keeps saying my connection is insecure but asked me to download the app and change my password. Very weird

Nec minut

2 months ago

Mostly good

App is great in Apple phone an keeps all my scans which is awesome! I have multiple health issues and this is great for keeping records in one place. However I get tires of the system often (very often) not recognising me or accepting passwords. It also seems to bump me out even when I have saved user and password. Often find it the doesn’t recognise me or the account at all until I reset everything!

Springday79

2 months ago

Will not login

Cannot login, website or app just loads and then times out. Not good when I’d like to be able to forward scans.

T.Elyse.W

3 months ago

Response from developer

Thanks for your feedback. We are sorry you cannot log in and that the site or app times out. Can you please try it again. If issue persists, could you provide your device model, OS version and any error messages at https://ivue.zed.link/support/tickets/new so our team can investigate and help?

Terrible login

Try to get in via phone number or email. Have changed password. Have read help. Says server is not working. Terrible app!

Sainty62

3 months ago

Response from developer

Thanks for your feedback. We are sorry you are experiencing login and server errors. Could you tell us your device model and iOS version and any error text you see? Please submit details at https://ivue.zed.link/support/tickets/new so our team can investigate and assist.

Worse app ever

I highly doubt not recommend even downloading this app. Every time I have to keep going through it saying not my password, I can change it over and in one sitting, and it still says wrong password, and I’ve just redone it over and over . I actually won’t to throw my phone 😔

Nanny Alice

5 months ago

Response from developer

We’re sorry to hear about your experience — that sounds incredibly frustrating, especially after resetting your password multiple times. Please log a ticket at https://ivue.zed.link/support/tickets/new so our support team can investigate and help resolve this as quickly as possible.

Not opening on iPad

We have had this app for some time. It did work but now has error message failed to connect to secure connection, but app will open on iPhone no problems. Super frustrating.

Margiemoo56

6 months ago

Response from developer

Thanks for reaching out! We’re sorry you’ve run into this issue. If you could provide more details, iPad version and IOS version at https://ivue.zed.link/support/tickets/new, our team will jump on it and help you get it sorted in no time.

Impossible to use

I’ve deleted and reinstalled this app a number of times, changed its settings, searched online for solutions and still keep getting a message that the internet connection appears to be offline. Such a shame as it would be super useful if I could get in.

Jesssmel

6 months ago

Response from developer

Thanks for reaching out! We’re sorry you’ve run into this issue. Can you please try again. If issue persists, please log a ticket at https://ivue.zed.link/support/tickets/new, our team will jump on it and help you get it sorted in no time.

Patchy, login problems

Keeps asking me to reset password every few days, does not recognise my number/email, then suddenly works on/off. Keeps logging me out constantly on phone. Crashes a lot. Had to reset my password 5 times in the last 2-3 weeks (have had a lot of imaging done recently)

Lilyofthe

8 months ago

Response from developer

Thanks for reaching out! We’re sorry you’ve run into this issue. If you could log a ticket at https://ivue.zed.link/support/tickets/new, our team will jump on it and help you get it sorted in no time.

Terrible app

Apart from continuously having to enter a pin, I can’t seem to easily go through my pregnancy ultrasound photos easily nor save them all at the same time.
Definitely don’t recommend. I wish I went through QUFW as it was so much easier to view photos and videos

TTFN90

2 years ago

Response from developer

Sorry to hear that. Please send us a note at support@zedtechnologies.com.au so that we can follow up. I'm confident we can sort this out for you

Terrible system. Upto 7 days to get the scans uploaded?!

We’ve gone from being able to take home the scans printed in an instant at the ultrasound, to having to download an app and wait 7 days for them to be uploaded. This system is backwards and will make me think twice about visiting this radiology company for my future scans.

nbloom16

4 years ago

Glitchy app

Understand the 7 day wait, so why send the sms the next day, informing- view your scans now. Makes the app appear unreliable.
Also the login is glitchy and repeatedly crashes. On iPads the keyboard overlaps the sign in tab when filling in username and password. App needs a lot more work.
Wed Mar 16th 2022

ausqld

4 years ago

Response from developer

Thanks for the feedback. And sorry for the frustration. The timing is determined by the radiology practice, but we will certainly discuss your concerns with them. We don't generally see problems on iPads. Can you please share the model and year of your iPad so we can investigate further? You can reach us at support@zedtechnologies.com.au.

Data Mining Junk. Don’t waste your time!

You get an SMS asking you if you want to see your scans - yes! What it doesn’t tell you is you have to wait minimum SEVEN DAYS. (By which time you have likely seen the doctor or whoever) This app is just data mining peoples information. Delete it asap! This app should be banned by Apple.

Developer responded saying “delay is set by the clinic” - then why don’t you say that BEFORE the signup process? It would be easy and stop people from wasting their time?

…but yeah, we both know WHY you hide it until you have our email, date of birth, contact phone number etc.

stevieboy777

4 years ago

Response from developer

Hi There, the 7 day delay is set by the clinic and is shared upon booking an appointment as well as listed on the SCR website. The application is simply a way to view your results, the assertion of data mining is incorrect. If you have further questions please email us at ivuesupport@scr.com.au to help clarify your concerns around our commitment to patient privacy.

No scans

Had my scan over a week ago and they still aren’t uploaded. I noticed on other reviews they write back and say it takes 7 days for the scans to be uploaded. Except A. That’s clearly incorrect B. I had scans from another scanning company in australia who got them to me within a few days so what’s wrong with these guys?

timph86

5 years ago

Response from developer

Hi There, a 7 day delay is imposed on most scans but not all. For further information please email us at ivuesupport@scr.com.au so we can review your account.

Waste of time

Got a text and activated app. Never received any scans. And if you can’t book an appointment, only send a message, what’s the point

cathie0711

5 years ago

Response from developer

Hi Cathie, there's a 7 day delay on your scans appearing in your app as per SCR's guidelines. If you're still having problems please send us an email at ivuesupport@scr.com.au

Can’t even log in

What a waste of time.

Cheater 2013

5 years ago

Response from developer

Hi we'd like to learn more about your concerns. Please send us an email at ivuesupport@scr.com.au so we can assist you.

Seems a waste of time

Had a scan recently, received email offering to let me view scans with account,
Signed, downloaded the app and was advised there are no X-rays or scans available!!

DGlinka

5 years ago

Response from developer

Hi There, there's a 7 day delay on all scans to show in your app. If issues persist please send us an email at ivuesupport@scr.com.au

Pretty Haphazard App

This app crashes and crashes. Have not been able to retrieve anything. It even crashes when I try to log in.
Pity as it sounds a most useful app. Hope they can fix it!

Droner Kid