Баги
Пользовался три дня бесплатно. Затем оплатил подписку на месяц, в этот же день появляется сообщение что необходимо продлить подписку. Я оплатил ещё раз. А сегодня кто зашел на мой аккаунт и начал писать в моих ии чатах чтоб я ушел с его аккаунта. Все это максимально странно.
Charged without my consent — I never had an account
SeaArt charged my credit card today. I never registered, never subscribed, and never authorized any payment. I have no order number because I never placed an order.
Getting help is impossible. There is no support phone number, and the chat is a bot that repeats templates and demands an order ID I cannot have. No human agent ever appeared.
Other reviews describe exactly the same pattern: unexpected charges, refunds refused with a “digital goods are non-refundable” line, and an automated wall instead of a solution.
The amount is small, but the principle matters: this company takes money from the cards of people who do not even have an account with them. I am recovering it through my bank as an unauthorized transaction and reissuing my card.
If this happens to you, skip their chat and go straight to your bank.
Getting help is impossible. There is no support phone number, and the chat is a bot that repeats templates and demands an order ID I cannot have. No human agent ever appeared.
Other reviews describe exactly the same pattern: unexpected charges, refunds refused with a “digital goods are non-refundable” line, and an automated wall instead of a solution.
The amount is small, but the principle matters: this company takes money from the cards of people who do not even have an account with them. I am recovering it through my bank as an unauthorized transaction and reissuing my card.
If this happens to you, skip their chat and go straight to your bank.
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웹에서도 단건 결제 가능하게 해주세요
웹에서는 구독 관련 결제 칸만 떠서 불편하네요. 구독 말고 일반 결제도 웹에서 가능하게 해주세요
Response from developer
친애하는 사용자님, 충전 과정에서 겪으신 불편함과 좋지 않은 경험에 대해 진심으로 사과드립니다. 잔액이 성공적으로 충전되지 않은 문제를 매우 중요하게 여기고 있습니다. 문제를 신속하게 해결하기 위해, 사용자 ID와 주문 번호를 제공해 주시기 바랍니다. 다음 방법으로 저희에게 보내실 수 있습니다: 앱 내 고객센터를 통해 메시지를 남기시거나, 고객 서비스 이메일 customer@seaart.ai로 보내주십시오. 귀하의 정보를 받는 즉시 관련 상황을 확인하고, 가능한 한 빨리 적절한 계산 능력을 제공해 드리겠습니다. 또한, 고객 서비스 이메일에 대한 응답이 지연된 점에 대해 사과드립니다. 고객 서비스 팀의 응답 속도를 강화하여 모든 사용자의 피드백이 신속하게 처리될 수 있도록 하겠습니다. 귀하의 인내와 이해에 감사드립니다.
Great app, but Google Sign-In broken after update
Really happy with the Pro account, great features overall. However, since the latest update I can no longer log in with Google on the iOS app, even though my account is linked to it. Logging in via Google still works fine on the web browser, so this seems to be an app-specific bug. Please fix this soon — it’s currently blocking access on mobile.
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Response from developer
Dear SeaArt User, We are very grateful for your feedback, which has helped us quickly identify and resolve the issue. The fix to the specific bug will be included in the upcoming update. If you have any more questions, feel free to contact us or join our official community for discussion: https://discord.com/invite/gUHDU644vU
Horrible
If I could rate zero stars I would I can open the app but when I go to do any task it says “Network Connection error” no matter what I try to do I get that message mind you I’ve tried WiFi and my cellular data which is Verizon and I get the same message so don’t be fooled like I was don’t buy anything extra on this app because you’ll be stuck
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