Charged without my consent — I never had an account
Getting help is impossible. There is no support phone number, and the chat is a bot that repeats templates and demands an order ID I cannot have. No human agent ever appeared.
Other reviews describe exactly the same pattern: unexpected charges, refunds refused with a “digital goods are non-refundable” line, and an automated wall instead of a solution.
The amount is small, but the principle matters: this company takes money from the cards of people who do not even have an account with them. I am recovering it through my bank as an unauthorized transaction and reissuing my card.
If this happens to you, skip their chat and go straight to your bank.
웹에서도 단건 결제 가능하게 해주세요
Response from developer
친애하는 사용자님, 충전 과정에서 겪으신 불편함과 좋지 않은 경험에 대해 진심으로 사과드립니다. 잔액이 성공적으로 충전되지 않은 문제를 매우 중요하게 여기고 있습니다. 문제를 신속하게 해결하기 위해, 사용자 ID와 주문 번호를 제공해 주시기 바랍니다. 다음 방법으로 저희에게 보내실 수 있습니다: 앱 내 고객센터를 통해 메시지를 남기시거나, 고객 서비스 이메일 customer@seaart.ai로 보내주십시오. 귀하의 정보를 받는 즉시 관련 상황을 확인하고, 가능한 한 빨리 적절한 계산 능력을 제공해 드리겠습니다. 또한, 고객 서비스 이메일에 대한 응답이 지연된 점에 대해 사과드립니다. 고객 서비스 팀의 응답 속도를 강화하여 모든 사용자의 피드백이 신속하게 처리될 수 있도록 하겠습니다. 귀하의 인내와 이해에 감사드립니다.
Great app, but Google Sign-In broken after update
Horrible
???
Response from developer
Dear SeaArt User, Apologies for the inconvenience. Your feedback has been passed on to our technical team, and we will address the issue in an upcoming update. Thank you for your support and understanding. If you have any more questions, feel free to contact us or join our official community for discussion: https://discord.com/invite/gUHDU644vU
Der Wille war da - v.a. zur Cash-Cow!
Response from developer
Dear SeaArt User, Apologies for the inconvenience. Your feedback has been passed on to our technical team, and we will address the issue in an upcoming update. Thank you for your support and understanding. If you have any more questions, feel free to contact us or join our official community for discussion: https://discord.com/invite/gUHDU644vU
Some problems
Not able to delete the texts after the update or regenerate another text
Response from developer
Dear User,We are very sorry to hear about your unpleasant experience.To better understand and resolve this problem, could you please send your feedback to our customer support via the sidebar in your personal center and provide relevant screenshots?This will greatly help us identify and fix the issue more quickly. Thank you for your patience.
구글계정로그인
Response from developer
Dear SeaArt User, Apologies for the inconvenience. Your feedback has been passed on to our technical team, and we will address the issue in an upcoming update. Thank you for your support and understanding. If you have any more questions, feel free to contact us or join our official community for discussion: https://discord.com/invite/gUHDU644vU
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TERRIBLE SERVICE
Top
Response from developer
We sincerely appreciate your thoughtful review. Your encouragement are truly the driving forces behind our progress and innovation. If you have any suggestions or feedback, we warmly invite you to share them with us in our community https://discord.com/invite/gUHDU644vU. We are committed to continuous improvement to provide you with better service.
This needs to be updated
Good art
Was good at first…..
Great app
Worst app ever
Trash app
Can but fun but is also quite annoying
使い辛い
・LoRAをお気に入りに入れても反映せず結局使えない。
・仕方ないので欲しいLoRAが入った作品を一度作って"最近使用したLoRA"から選択して使ってる(が、一部使えないLoRAがある)
・スマホに保存した画質は良いのにアプリで表示した画質は荒い。
・アプリは創作ワード&表示対象の規制が厳しくなり未成年向け。
・上手く生成すれば画質はとても良い。LoRAの種類も豊富。
・昔、上記の改善要望を問い合わせから送ったら、改善されないどころか問い合わせしたアカウントを消された。そう言う会社です。
追記
AI企業だからって他の方のレビューの回答コメAI自動生成すぎん？誠意や改善しようとする意思が感じられない。
Response from developer
尊敬するSeaArtユーザー様 レビューをいただきありがとうございます。お客様の意見は今後のサービス向上のための参考とさせていただきます。最新情報は公式コミュニティで継続的に更新されていますので、どうぞご覧になってください：https://discord.com/invite/gUHDU644vU
