SeaWorld User Reviews

SeaWorld
SeaWorld
SeaWorld Parks & Entertainment Inc.

Customer Experience

Positive experience32.7% of reviews
Neutral10.5% of reviews
Negative experience56.8% of reviews

~ Based on 410 written reviews from the US App Store.

What users say

Is SeaWorld Safe?

SeaWorld appears safe based on user ratings. AppsHunter Safety Score for SeaWorld is 98/100.

This assessment is based on 127,022 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.4% of ratings point to a safe experience
0.9% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 127,022 App Store ratings for SeaWorld.

Is SeaWorld Legit?

SeaWorld appears to be a legitimate app. AppsHunter Legitimacy Score for SeaWorld is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Orca show

Super entertaining, interesting, lots of information. So fun to see them do so many tricks and see all that they learn.

Sea web site

I use two different cell phones sea world block me from using one device I am platinum member I won’t be renewing next year

Useless

Login problematic with codes not arriving and password resets not being recognised. Once in, nothing works. Only seems to relate to Orlando.

Don’t use for wait times

App does show you where and when shows are, there are walking directions available. The map would be better if the location dot had directional orientation/heading tracking. Food ordering not as easy as Disney. Wait times are not accurate at all. Several rides we went to because of the wait time listed were grossly wrong, like 10 min on the app and 70 min at the ride entrance.
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2 Stars

Needs correct wait times for rides. Additionally having accurate maps and shortest routes is a must. There is no way to re center on the route.

Not Secure

Someone hacked our account and used it to purchase passes. We never used the passes and just asked for a refund but SeaWorld would not help at all. You get an overseas call center that has no interest in helping and they will lie to you to get you off the phone.

App is not bad…

The navigation is good, and the UI is nice, but the waiting times are very inaccurate.

Not a good app

The ride times are largely inconsistent, and the app is difficult to log in to

I love sea world and aquatics

I love sea world and aquatica

Easy to use

App is easy to use

Seaweed amazing!!!

Best park in all of Texas

Poor performance

The ride times are wildly inaccurate and the shows are incorrectly listed and do not list when they actually start

How the app works

How unfortunate that this park has such a disastrous and bad application as the one it has. Absolutely nothing can be done. The information does not link it with the rewards, with the purchases or with anything. Everything has to be done through phone calls or directly in the park. You waste more time in the guest service waiting to be attended to instead of being able to solve anything that is needed from the app. A good update is urgently needed.
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Wait times

None of the wait times were accurate it said 25 minutes on a ride but we waited for an hour and forty minutes. It said 5 minutes on a lot of other rides too, but none were accurate.

Horrible Interface

Honestly the app should have a map and list option for looking at wait times, worst is the wait times are never accurate. App 10 mins walk up 85 minutes, another 5 mins walk up 55 mins. App is not accurate and not easy to get information.

Fake

Wait times on every single ride were nowhere near accurate. 20min wait on the app, then it’s actually an hour. 10min wait on the app, actual wait time at start of ride is 2 hours. Messed up or visit.

Wildly Inaccurate Wait Times

The wait times given are wildly inaccurate. For instance a ride the app says had a 5-minute wait was actually a 60-minute wait—this was common all day long. It sucked to walk across the park to find out what we thought would be a short wait would be over an hour. Hard to make a workable plan that way. However, the directions to the rides (to be let down by the wait times) were generally on point.
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buns

not only are the wait times never accurate and always behind, but roblox isn’t easily accessible in line sometimes. i also forgot my airpods so i couldn’t listen to malcolm todd. i literally just want to go on mako. boooooo see
-WarriorCatsLover69

Horrible app

Doesn't update the wait times for rides, I wasn't able to order online because the back and forth buttons were on top of add to order, and it always sent you a longer way to get to a location.

Tickets

Great app I loved 🥰🥰🥰