SeaWorld User Reviews

SeaWorld
SeaWorld
SeaWorld Parks & Entertainment Inc.

Customer Experience

Positive experience32.3% of reviews
Neutral10.8% of reviews
Negative experience56.9% of reviews

~ Based on 399 written reviews from the US App Store.

What users say

Is SeaWorld Safe?

SeaWorld appears safe based on user ratings. AppsHunter Safety Score for SeaWorld is 98/100.

This assessment is based on 126,215 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.4% of ratings point to a safe experience
0.9% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 126,215 App Store ratings for SeaWorld.

Is SeaWorld Legit?

SeaWorld appears to be a legitimate app. AppsHunter Legitimacy Score for SeaWorld is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Poor performance

The ride times are wildly inaccurate and the shows are incorrectly listed and do not list when they actually start

How the app works

How unfortunate that this park has such a disastrous and bad application as the one it has. Absolutely nothing can be done. The information does not link it with the rewards, with the purchases or with anything. Everything has to be done through phone calls or directly in the park. You waste more time in the guest service waiting to be attended to instead of being able to solve anything that is needed from the app. A good update is urgently needed.
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Wait times

None of the wait times were accurate it said 25 minutes on a ride but we waited for an hour and forty minutes. It said 5 minutes on a lot of other rides too, but none were accurate.

Horrible Interface

Honestly the app should have a map and list option for looking at wait times, worst is the wait times are never accurate. App 10 mins walk up 85 minutes, another 5 mins walk up 55 mins. App is not accurate and not easy to get information.

Fake

Wait times on every single ride were nowhere near accurate. 20min wait on the app, then it’s actually an hour. 10min wait on the app, actual wait time at start of ride is 2 hours. Messed up or visit.

Wildly Inaccurate Wait Times

The wait times given are wildly inaccurate. For instance a ride the app says had a 5-minute wait was actually a 60-minute wait—this was common all day long. It sucked to walk across the park to find out what we thought would be a short wait would be over an hour. Hard to make a workable plan that way. However, the directions to the rides (to be let down by the wait times) were generally on point.
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buns

not only are the wait times never accurate and always behind, but roblox isn’t easily accessible in line sometimes. i also forgot my airpods so i couldn’t listen to malcolm todd. i literally just want to go on mako. boooooo see
-WarriorCatsLover69

Horrible app

Doesn't update the wait times for rides, I wasn't able to order online because the back and forth buttons were on top of add to order, and it always sent you a longer way to get to a location.

Tickets

Great app I loved 🥰🥰🥰

Wait time doesn’t update

This App is useless. Wait time is misleading.

Absolutely useless at basic functions

Remember the days when you used to pick up a paper map at the park? Bring back those days because this app is even less functional than that.
First you download it, then you can’t even see the map or ride times until you log in. Then it won’t let you log in because you’ve registered with a previous version of the app. So it’s off to reset the password, and then finally get in.
When you do get in, the ride times have absolutely no basis with reality. Kraken showing 10 mins, it was actually 50. Infinity Falls 20 mins but it’s queued out the door and the ride itself shows 75 mins. Atlantis 25 min! Hahahahaha. Fool. 90 minutes.
Remember you trust the people who run the app to train their staff to strap you into a ride. Do better.
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Purchasing tickets

Tickets

Seaworld

My family goes to seaworld every summer it’s the perfect place to relax 😆

ꤳꤴꥒꤹꥈꤲ

꥓ꥒꥑꥐ

Worst App Ever

Wish I could give negative stars. Rides time not even show correct wait time as they all say 0 wait time. Did a 5 years old wrote the code for you. The app is only good for taking your money. Why even have an app when is so useless.

Wait times are never right

Ride wait times are never right. Not even close to being right. Which is the #1 reason to use the app. So it’s worthless.

Atlantis was 90 min posted but 10 min in app.

Arctic Expedition was 75 posted but 20 in app.

This was at the San Diego park.

app doesnt work

IF I CANT LINK MY PASS. wants the point of the app. PLEASE FIX THE ISSUE.

Please improve this app.

The wait times for the rides in the app are not even close. The app indicated that there was a zero minute wait time for one of the rides, it was actually 90 minutes. Purchased the tickets with email. Created an account with the same email address, could not pull up the tickets in the app when I created an account with the same email address.
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Why is everything so difficult

Can’t place orders. Wait times online in no
Way reflect actual wait times

July 4th 2026

Love it!