Abysmal
I unfortunately have to use their lots every day for work. This company has been nothing but a pain, I have multiple tickets from them due to their app not working right that they refuse to dismiss. Currently the lot I park at isn’t even showing up on the app (most likely due to summer fest) and now I can’t pay for my parking in advance like I usually do. This company’s greed and shortcuts sickens me
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Functional
It’s functional but I don’t like the new redesign. The old version was simple and sleek.
Doesn’t Work
The one thing you need to do this app doesn’t let you do, park. You can’t confirm booking.
SCAM! Do not use!
As I discovered too late, they will make excessive charges on your credit card. There is no customer support. Emails go unanswered phone calls never result in talking to an actual person and are not returned. Stay away.
Do not use; do not park in their lots!
I don’t think I’ve ever written a review for an app, so when I tell you this is that bad… please believe me it’s that bad I felt obliged to leave one and let others know. Believe the other reviews calling it a scam. We used the app to pay for parking ahead of time and even checked with the staff before leaving the building about whether we were all set to leave with no issues at the gate. She confirmed yes. Lo and behold, when we get to the gate, we are prompted to pay again with no way to show we had already paid and nothing to scan from said app so we could leave. Couldn’t even re-locate the reservation through the app. (I definitely was charged on my card though) Because there is no staff in the actual garage, there’s no one to help you if there’s an issue - so we were forced to pay to exit. Mind you, the price we were given for prepaying was about $16 and at the gate we were charged $25. Please find other parking elsewhere or use a credit card that will allow you to dispute the charge should you encounter any issues. I will say we did not receive any tickets on our car like some other reviewers have mentioned.
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Version 7.0.0 degraded customer and user experience - service fees unreasonably high
The recent update to this app has resulted in a negative overall experience. The user experience in the UI is not intuitive at best, broken at worst. Using multi-day booking at my location isn’t recognized by the newly installed readers, forcing me to effectively pay twice. On top of this, service fees added at checkout in my case are 18.5%, which is disingenuous to the list price and egregiously high. Unless fees come down and multi-day booking is fixed I cannot recommend this app, but rather will take a ticket at the gate and pay the price listed on the posted signage.
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Avoid App If Possible
I would give a 0 rating if I could.
The app deserves all the negative reviews. It’s not intuitive, does not work well with the ramp I go to, and now asks for additional permissions after the new update.
They say that the booking fees are now cheaper but with the fees they add it actually comes out to a higher overall price. It’s all a ploy to get more out of us.
Avoid the app if at all possible.
The app deserves all the negative reviews. It’s not intuitive, does not work well with the ramp I go to, and now asks for additional permissions after the new update.
They say that the booking fees are now cheaper but with the fees they add it actually comes out to a higher overall price. It’s all a ploy to get more out of us.
Avoid the app if at all possible.
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App just gets whipped
So I’ve been using this app for a few months now. The past two days it’s just cleared all my data in the app, including the receipt and qr code for the spot I had paid for. This app is unstable and unreliable.
Doesn’t work
I’ve had the app for a couple years and all the sudden it just doesn’t work. I’ve removed it and reinstalled it several times now over a 2 day period and the app doesn’t work. Crazy! Fix your app
Horrible trolls
Paid $7 at a $1 per hour on a weekend night at 7:10 pm but it went to 11:59. Came back at 12:25 am to have the dreaded “ticket”. Did the worthless form and was told that they send a text when time is up as a reminder but the app did not ask for a phone number. I’m screwed. Avoid their lots at all cost.
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Wish I give less
Never use this company. I mean ever. Paid to park for an sporting event the only option to select was a whole day or the sporting event. They ticketed me prior to the game even starting. Such terrible terrible terrible service. So paid $50 for a sporting a sporting event. Spent more parking then I did at the game.
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Hidden fees
It’s impossible to use because the app and user interface is terrible. There are hidden fees beyond the posted parking rates. Classic shady business practice. Use Apple Pay so you don’t give them your actual credit card number. Shame on these people…. shame shame shame.
Easy to use! And I got rewards 🤑
This app was a breeze to use and I received parking credit just for parking!
Please ignore the negative reviews
I know this sounds cliche but I NEVER write reviews. I don’t know the creator(s) of this app and no one asked me to write a review. However, I felt compelled to write a review for this app because I believe that the negative reviews are unwarranted and I don’t want anyone to be misled by the negative feedback.
Here’s my experience. I downloaded the app. Paid for parking with Apple Pay. And I made sure to NOT get there before the duration that I picked and I left within the time frame. I even printed out the email receipt and left it on my dashboard for a peace of mind. Also, I scanned the barcode when I arrived and before I left. Did I receive a ticket??? No because I did what I was supposed to do.
Follow the directions that you were given. Did you scan the barcode when you arrived and before you left the garage?? If not, then you might get a parking ticket. FOLLOW THE DIRECTIONS!!! If you’re not gonna do that then you have no one else but yourself to blame if you get a parking ticket.
Here’s my experience. I downloaded the app. Paid for parking with Apple Pay. And I made sure to NOT get there before the duration that I picked and I left within the time frame. I even printed out the email receipt and left it on my dashboard for a peace of mind. Also, I scanned the barcode when I arrived and before I left. Did I receive a ticket??? No because I did what I was supposed to do.
Follow the directions that you were given. Did you scan the barcode when you arrived and before you left the garage?? If not, then you might get a parking ticket. FOLLOW THE DIRECTIONS!!! If you’re not gonna do that then you have no one else but yourself to blame if you get a parking ticket.
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Beware!
Downloaded the app, didn’t work. Got a ticket, paid the next morning, not worth arguing. The ticket says “discounted ticket of $35 will be applied if paid within 15 days” got hit with a $5 fee on top of the 35 for paying within 24 hrs.
Great parking experience!!
Loved the parking experience at all the Milwaukee lots I have used!
I won free parking on this app
Easy to use app. I got money /rewards added to my account after 3 bookings. I park a lot in Chicago.
Parking problems solved!
My time was expiring and instead of going back out to the lot, I just re upped my session during my meeting! Brilliant.
DON’T PARK THERE!!!!
This is not a legitimate business. It is a total scam on the order of a Nigerian Prince. No matter what you do, the app will not register your payment. There will be no attendant to help you, but the moment you walk away, they will give you a $35 ticket (when you pay they will add a $5 convenience fee even though there is no other way to pay). If you try to appeal (it’s difficult to figure out how to), they will not respond, and will double the fine after 5 days, 30 days, and so on. If you’ve already parked there, it’s best to cut your losses and pay the fine. Don’t waste your breath under the assumption that they are anything other than con artists.
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Easy and everywhere
Easy to find a lot near where I was going downtown and then passed like 3 more lots closer to my destination. So easy.
