Secureworks Mobile User Reviews

Top reviews

Great app

This app is amazing! Receiving mobile alerts for my security incidents makes my life so much easier.

Junk

This app is absolutely worthless. The app is outdated and buggy. It's better to just use the portal.

Doesn't work

I follow all the instructions and all this app does is show two buttons for register or already registered. In my secure works online portal I confirmed my device. Now it says to refresh the app. I do that and all it does is blink at me. Useless. Better off using safari and pinning the secure works portal as an icon to the phone.
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App doesn't work

Sometimes it opens sometimes it doesn't. Pretty much like the portal it does what it wants. Very disappointed lately with this product.

IOS 8 Bug

Unable to save correspondence to hand ticket to SOC in IOS 8

Does not work on 5c

The app is unable to register to the portal on a 5c device.

Desperate for an Update

Yes, if you're a SecureWorks customer you can use this to see your tickets, incidents, and threat intel. Yet this app has not been updated in a long, long time- Apple was on iOS 4 the last time Dell updated this app! Obviously it's not iOS7 ready, nor iPhone 5/5S ready. Still functional, but ugly, backwards and old.
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