Sennheiser MobileConnect Reviews: Is It Legit?

Customer Experience

Positive experience52.6% of reviews
Neutral10.5% of reviews
Negative experience36.8% of reviews

~ Based on 19 written reviews from the US App Store.

Is Sennheiser MobileConnect Safe?

Sennheiser MobileConnect appears safe based on user ratings. AppsHunter Safety Score for Sennheiser MobileConnect is 85/100.

This assessment is based on 144 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.3% of ratings point to a safe experience
6.3% of ratings suggest some concerns
10.4% of ratings point to a risky experience

~ Based on 144 App Store ratings for Sennheiser MobileConnect.

Is Sennheiser MobileConnect Legit?

Sennheiser MobileConnect appears to be a legitimate app. AppsHunter Legitimacy Score for Sennheiser MobileConnect is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mobile connect

Haven’t had opportunity to try it out but the concept is great and very workable.
Yes - it would be nice if it included info on how to stop noise from WhatsApp calls/ texts/alarms etc.

App erkennt hd 4.50 btnc nicht

App erkennt hd 4.50 btnc nicht

Poor to useless

Cheap alternative to proper t-loop. Turned off after 10 minutes of trying to get decent sound rather than hiss and buzz on my iPhone 16pro. Compare this to Old Vic’s Auri Auracast neck loop which was clear as a bell

Iglesia

Excelente herramienta me encanta

Keine App für Windows Wenig Optionen asynchrone Ausgabe aber gute Audioqualität

Eine Option zur Aufnahme wäre gut
Audio wird asynchron ausgegeben und dadurch hört man sowohl die Stimme vom Sprecher vorher
Aber die Audioqualität ist sehr gut und die Gestaltung ist schön. Eine App für Windows wäre sehr gut, dann müsst man während der Vorlesung nur den Laptop benutzen und es wäre kein zusätzliches Handy notwendig
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Tonübertragung leider nicht synchron

Bei einem Musical wurde der Ton leider nicht synchron übertragen. Aufgrund der Lautstärke im Saal hört man dadurch alles zeitversetzt doppelt. Sehr schade, aber vielleicht bekommt man das Problem zukünftig noch in den Griff.

Fingers crossed for improvement

I had high hopes using it in a cinema. Connecting up was easy and the sound was good. However, there was a tiny delay which meant it sounded like an echo. That was only tolerable for a few seconds. I appreciate this is new technology and I hope to be able to try it again when this issue is ironed out.
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It’s okay

Needs work but gets the job done

Used at Nottingham Playhouse

Theatres have spent a lot of time and effort discouraging members of the audience from using their phones during a performance. Along you come and encourage the opposite.

Having said that my experience was poor. The headphones were useless. I gave up after 5 minutes. I then left at the interval as I could not hear enough.

I go to the theatre about 20 times a year. Never have I had such a poor experience since requiring help with my hearing. I will not be returning to the Playhouse if they use your technology.
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Merci de nous permettre de comprendre ce qui se déroule devant nous

C’est vraiment super. Nous sommes allés entendre une pièce d’opéra à la place des arts. À la salle Wilfred Pelletier.
C’était le barbier de Séville.
Je sais que les écouteurs, Bluetooth ne sont pas recommandés. et justement ça ne fonctionnait pas ce soir. Mais j’ai désactivé. Lecture automatique lors de l'entrée dans une chaîne.
Et tout est rentré dans l’ordre. merci beaucoup
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Poor bluetooth device experience

I planned on using this app for my daughter at a play tonight and I was disappointed to find out that Bluetooth devices add a significant delay to the audio output by the app in addition to adding distortion.

Although the app did warn me about this possible poor Bluetooth experience it was too late we were already at the event and didn’t have access to a wired device.

Please add this warning to the app description or surface this issue to users before they try to use the app so users can plan to bring a wired device to use with the app.

Good app, great idea. Just need to work out the kinks in user experience.
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Response from developer

Thanks a lot for your valuable feedback! We have added this hint to the App Store description, hopefully it will help future users to improve their listening experience. Best wishes from Hamburg!

Perfekter Verstehens-Genuss.

Mit Mobile Connect wird für Jederfrau/Jedermann das perfekte Sprachverstehen sichergestellt. Nicht nur für Menschen mit Hörbeeinträchtigungen, nein! Auch für Menschen, die in Ruhe und ohne störende Nebengeräusche dem Vortrag, dem Theaterstück, der Diskussion, dem Gottesdienst , der Lesung etc. folgen wollen. Auch für Menschen, für die Deutsch nicht die Muttersprache ist, ist die direkte Übertragung des Gesprochenen in den Kopfhörer, die Earbuds oder eben ins Hörgerät/CI , eine erhebliche Erleichterung.
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Don’t buy a Sennheiser

Reason being it fails for noise cancelling it barely cancels out background sound and it’s earmuffs are barrow it’s hard to wear

Awesome app

Great for adding accessibility to venues. Would be really cool to see live captioning added as a feature in the future, taking incoming signal and creating live captions for it, or allowing the system administrator to import captions.

Response from developer

Dear Echaloopa, many thanks for your review! In the US, you can already use Apple's beta version of live caption: https://support.apple.com/guide/iphone/live-captions-beta-iphe0990f7bb/ios Will this already do the trick for you? Best regards, your MobileConnect team

Endlich wieder lachen wenn alle anderen auch lachen

Dank der App und dem Theater in meiner Stadt kann ich dem Dialog in der Vorstellung wieder folgen.
Unkompliziert und einfach gestaltet - sollte in viel mehr Schauspielhäusern angeboten und angewendet werden!

Response from developer

Vielen Dank Leo, das freut uns sehr! Wenn du noch irgendwelche Verbesserungsvorschläge hast, meld dich gern bei mc-support@sennheiser.com Beste Grüße, dein MobileConnect Team

Great idea!

Great idea - does this drain battery though - for instance would it be ok if phone is charged 100% and a show lasts for 4 hours or so?

Response from developer

Hi and many thanks for your review! Unless your phone's battery is not close to end-of-life, 4 hours of listening with screen turned off most of the times will be no problem at all and you should not experience more than 30% of battery drainage. Looking forward to hearing from you after trying it out :-) Best regards, your MobileConnect team

Excellent

Saw Prince of Egypt. Little bit of echo very occasionally but other than that, fab. I use Bluetooth hearing aid so sound went through that. Not sure how headphones would be.

Response from developer

Dear Lynncoles88, many thanks for your feedback! We have improved the latency further, so if you were to use MobileConnect again any time, please feel free to give us some feedback again :-) If used with Bluetooth devices, there will be some additional delay sadly. This will hopefully improve with the introduction of new Bluetooth standards soonish. But if you are happy with your current setup, then of course we are happy, too :-) Greetings from Hamburg and if any ideas or suggestions pop up in your head, please let us know! Alex

Endlich hör ich was

Bisher war es immer kniffelig in Konzerten und Vorstellungen etwas zu verstehen.
Toll, dass hier dieses System endlich Abhilfe schafft.

Response from developer

Hallo Felix, danke für dein Feedback und sehr cooler Nickname! ;-) LG Alex

Amazing quality

This system is really amazing for multicultural background, which means there are a lot of multi-language people.
I highly recommend this system for those in need like that.