This product should never have been released
Sens.ai have clearly rushed this product to market far to fast. Simply put, the whole setup costs $1000, and doesn’t work. The headset looks and feels cheap. Then it takes about 30 minutes to connect, constantly getting the water levels right. On the other hand, on the ONE time I could get it to work, I felt deeply relaxed and slept incredibly well. I genuinely feel that Sens.ai should offer a full refund, or at least provide Version 2 of the product free to any purchaser of what’s clearly the current beta version.
Show more
TSTommy S.O.
cost-device and subscription vs poor quality construction and frustrating user experience
i bought my first which had a headset ear speaker fail right after warranty ended. i bought a second device which now has connectivity issues. the device price has come down but is a lot and an additional expensive and for the most part required subscription. i wanted this to work and gave it a huge effort on my end.
Show more
Cchrislittleus
Headset HW quality is inferior
It is very expensive device and costs $1500 plus $60 monthly subscription.
I got my headset replaced with pulse generator not fitting. Again, it’s right ear bud doesn’t work and seems to have internal wiring connection. I doubt if headset will survive beyond one year warranty period.
Also, app is very monotonous, don’t show progress through the measurements it takes. Star and galaxy theme is a bit fantasy land. I am here for real experience and not some Star Wars fantasy club.
I got my headset replaced with pulse generator not fitting. Again, it’s right ear bud doesn’t work and seems to have internal wiring connection. I doubt if headset will survive beyond one year warranty period.
Also, app is very monotonous, don’t show progress through the measurements it takes. Star and galaxy theme is a bit fantasy land. I am here for real experience and not some Star Wars fantasy club.
Show more
KKetu26
Don’t buy
I bought this headset, and they don’t really advertise that it is subscription based but when I got it I was so excited I bought it anyways, I was away from home for some time so I cx the subscription, in the meantime it was raised to over 300 a year. They gave me a discount then my dad thought it was fraud, so then I email them to be like that was miscommunication wouldn’t revive the discount to me. I used a good bit, saw no real difference. Won’t be able to tell if it does much long term because they are greedy.
Show more
JJhd0041
Very expensive with out much improvements.
I ve have the device since launch date which is 2 plus years and have found the device to be very finicky. The sensors can be very frustrating to connect. They increased the price for yearly subscriptions even though they promised to keep the price for original buyers.and they took away features that were once free. I want to like this device and have hopes for it since it has alot of potential but when I reached out to customer service about these concerns they gave a very much dismissive answer. Don’t recommend. Look elsewhere. Doesn’t seem to show they are planning to add more for hight cost.
Show more
EEmagineall
