Serialna

Serialna

Queue Management System

2 ratings
6 reviews
Free
In-App Purchases

Details

  • Released
  • Updated
  • August 28, 2012
  • December 23, 2025

Features

Serialna screenshot #1 for iPad
Serialna screenshot #2 for iPad
Serialna screenshot #3 for iPad
Serialna screenshot #4 for iPad
Serialna screenshot #5 for iPad
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About

This system streamlines customer flow for businesses like hospitals, pharmacies, and restaurants. It uses iPads and a printer to issue tickets, announce numbers, and manage waiting lists, with optional features for large-screen display and email notifications.

Ticket issuing via iPad
Audio announcements for ticket numbers
Display of waiting list
Printer integration for dual tickets
Large screen TV output (in-app purchase)
Email notifications for approaching turns (subscription)
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What's New in Serialna

4.2.0

December 23, 2025

Added iPadOS 26 Support.

Subscription plans

Call by E-Mail

Call by E-Mail

$24.991 Month
How to cancel Serialna subscription ⁉️
3

In-App Purchases

$59.99

Request Information on TV

This is the Add-On which can output reception information on the TV.

User reviews

音声案内

音声案内最後の項目に「ご案内いたします」を追加おねがいします!

Very Good

The Serialna is the #1 application! Include call, and more!

予約システムに期待

シンプルな画面操作が分かりやすい。再度呼び込みができればもっと良い。予約システムの開発に期待しています。

注射、検査、診察の選択の希望

追記あります⬇
注射、検査、診察など診療目的を、患者さんが選んで番号発行出来ると便利だと思います。
患者さんが自分で名前を入力してもらえたら、かなり手間が省けて助かります。
呼び出しで、診察室にお入り下さいとか、処置室にお入り下さいとか選べると助かります。
例えばストリーミング動画配信を簡単に設定出来たりして、混雑状況をweb表示出来ると完璧だと思います。
追記です➡患者さんの自身による名前入力は、ご高齢の方だと、難しいかもですね。

希望

患者様が発券するのでなく、受付と診察室にそれぞれおいて患者様管理を目的として使用したいので、任意の番号を打てたら助かります‥

FAQ

What hardware is required to use Serialna?

Serialna requires at least two iPads (one for ticket issuing and one or more for calling/managing) and a compatible printer connected via Ethernet LAN. A wireless router is also necessary for Wi-Fi connectivity.

How does Serialna handle ticket printing?

Serialna can print two tickets simultaneously for a single number. One ticket is for the customer, and the other is for management at the reception desk.

What printers are supported by Serialna?

Serialna supports specific models from BIXOLON, CITIZEN, EPSON, and STAR MICRONICS, provided they have Ethernet LAN connectivity. An 80mm width roll paper is required.

Can Serialna display queue information on a large screen?

Yes, Serialna offers an in-app purchase for $79.99 that enables the request page to be displayed on a large screen TV using the iPad's TV output function.

How does the 'Call by E-Mail' feature work?

The 'Call by E-Mail' feature, available via subscription, notifies customers via email when their turn is approaching. This subscription costs $24.99 per month or $233.99 per year, with a 3-month free trial.

What is the subscription model for Serialna's advanced features?

The 'Call by E-Mail' feature is a subscription service. Users can choose a monthly plan at $24.99 or an annual plan at $233.99, which includes a 3-month free trial. Subscriptions auto-renew unless canceled 24 hours prior to the end of the current period.

Is Serialna available on Android devices?

Based on the provided information, Serialna is designed for iPads and is not indicated to be available on Android devices. It specifically mentions requiring iPads for its operation.

How often is Serialna updated?

The latest version of Serialna is 4.2.0, and it was last updated on December 23, 2025. This suggests a relatively active development cycle, though specific update frequency is not detailed.