Serve and Protect CU User Reviews

Top reviews

Something has gone wrong

Used to work well now it’s rubbish, can’t get logged in, constantly having to go through the reset password process, prompts for biometrics then isn’t an option for use to log on and on it goes. Been waiting 15 minutes to get a balance. Really poor service

Not loading after IOS new update

Dear Developers, please fix this issue as soon as possible as on new ios update your app is not loading properly and I can’t see how much money I have in your account

Unsupported apps

It was a very good app. i started using since 2020 but now from last Jan, I got a message to update the App and after being updated when I login with my details. It does not support and shows unsuccessful please reset pin bla bla bla In the screen.
I changed the pin via Web link but again it does not work still same screen.
I had contacted the team with phone call and but also nothing was remedy till now. I work now at overseas and very difficult to get in touch with the team.
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Dream experience

Once I had the App up and running it was so easy to use. Even calling an advisor was so pleasant and knowledgeable.

Difficult to access in app

I really struggled to login in the app to my own account and need to call several times than more also it haven’t solved yet, I don’t know what’s the problem with this app system first time it makes alot easier to take loan and look all my a/c from there but now it’s pain in the ashh…😞😞

Perfect

A great service thank you.

Brilliant service

Efficient simple to use reliable and safe what more could you ask for

Army saver

Good way to save money and easy to use if you need to withdraw money helped me out to save better

Excellent “Easy” App

Recent change with this organisation and the introduction of this app have been brilliant. It is super easy now to view your balance and withdraw cash. One thing that would be good however would be if there was facility on the Home Screen to view that final repayment date of your personal loan 🤷🏻‍♂️
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Easy to use app

Great app, makes viewing savings easy and withdrawal when required takes minutes

Great

Easy to use app works reliably

5 stars

Easy to use

Great App

Makes whole lot of things real easy

Easy saving

Great reared and easy saving makes my life so easy thank you especially when using this app to access my account

Easy to use and just all round great for saving money!

My savings come straight out of my wage and I don’t have to even worry about anything else! Recommended for military personnel looking to save with a great union

So easy

An absolutely trouble free experience and so easy to use. Thanks

So easy

Very fast app to download and really easy to navigate and user friendly.

General service

I have found that anytime I contact you for a withdrawal and other issues my requests etc are dealt with in a speedy and professional way.

Thankyou

Excellent services.

Thank you very much.

Great App

This app makes everything from viewing accounts to making withdrawals so much easier. So far it’s working well with no issues.