Service Sidekick

Service Sidekick is the fastest way for home-service and field teams to stay on top of customer communication, scheduling, and follow-ups. Laura, our built-in AI assistant, listens to every call, transcribes it instantly, and summarizes next steps so nothing slips through the cracks. Key Features • Unified Inbox – See your SMS, missed calls, and voicemail transcripts in a single timeline. • Smart Appointments – Create, edit, and confirm appointments with one tap, complete with customer notes and job history. • AI Voice Mode – Speak naturally with Laura to log updates, assign tasks, or ask for customer details hands-free. • Customer CRM – View recent interactions, spending history, and contact info before you pick up the phone. • Guest Mode Demo – Let prospects explore the full experience with realistic demo data before they sign up. • Real-Time Sync – Changes made by one team member appear instantly for everyone else. Service Sidekick keeps technicians focused on the job while Laura handles the busy work: capturing every lead, reminding you about follow-ups, and keeping detailed records for your entire crew.