Pool Brain has potential, but the navigation system really holds it back.
So many parts of the app need improvement, but the biggest issue is the route navigation. The way routes are set up is confusing and inefficient, and you can’t reorder pools in a way that actually sticks for future use. For a tool that’s supposed to streamline a technician’s day, the routing system ends up creating more work instead of saving time.
If Pool Brain could fix the navigation and allow permanent route customization, it would make a huge difference for techs in the field.
If Pool Brain could fix the navigation and allow permanent route customization, it would make a huge difference for techs in the field.
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Easy to work
Excellent app. Easy to worth with. Simple pictures that don’t lag when loading. Better then skimmer in my opinion. I’ve used 3 different apps and it’s the simplest yet strong on the communication
Technicians hate this app
Here’s a strong but still professional review that communicates the issues clearly without sounding like a personal attack:
I do not recommend the Pool Brain app at all from a technician standpoint. The platform feels heavily focused on office management and customer-facing features while largely ignoring the actual experience of the field technicians who are forced to use it every day.
The app is extremely glitchy, drains battery life rapidly, and becomes even less stable when a phone is placed in Low Power Mode, which is often necessary because of how much battery the app consumes. Many functions also stop working properly when multitasking between Pool Brain and other apps needed in the field.
What is most frustrating is that many of these bugs and issues have been reported for long periods of time with very slow response or resolution from the developers. Instead of improving reliability and technician usability, updates often feel like they add more complications.
Unfortunately, I am required to use this app through my employment, but if I had a choice, I would avoid it completely.
I do not recommend the Pool Brain app at all from a technician standpoint. The platform feels heavily focused on office management and customer-facing features while largely ignoring the actual experience of the field technicians who are forced to use it every day.
The app is extremely glitchy, drains battery life rapidly, and becomes even less stable when a phone is placed in Low Power Mode, which is often necessary because of how much battery the app consumes. Many functions also stop working properly when multitasking between Pool Brain and other apps needed in the field.
What is most frustrating is that many of these bugs and issues have been reported for long periods of time with very slow response or resolution from the developers. Instead of improving reliability and technician usability, updates often feel like they add more complications.
Unfortunately, I am required to use this app through my employment, but if I had a choice, I would avoid it completely.
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Best app out there
Been in the industry 20 years. Nothing compares.
I love y’all but…
You guys should add an option to take videos in the alerts/Repair needed section. Also, be able to photos using front facing camera. Other than that y’all are awesome. Love Pool Brain!
