Service Suite FieldWorker

Service Suite FieldWorker

by Hitachi Energy USA Inc.

0 ratings
4 reviews
Free

Details

  • Released
  • Updated
  • April 5, 2016
  • July 8, 2026

Features

Service Suite FieldWorker screenshot #1 for iPhone
Service Suite FieldWorker screenshot #2 for iPhone
Service Suite FieldWorker screenshot #3 for iPhone
iphone
ipad
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About

This app streamlines field operations for energy, utility, and communications service providers. It automates the entire customer service and asset maintenance cycle, enabling personnel to work more efficiently and reduce operating costs.

Automates customer service and asset maintenance
Supports various field work types
Reduces operating costs
Improves customer service
End-to-end solution
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What's New in Service Suite FieldWorker

2601.0.0

July 8, 2026

Bug fixes

User reviews

Please rollback changes.

Why take away useful features just to make the UX slightly more vibrant?
I don’t need more colour in my day. I need to decide where my next job is according to the pins on the map.
Also there is 5” of usable screen on my iPhone. Why do I only get 3/4” of visible notes field?
This is a step in the wrong direction.
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Mapping/GPS Doesn’t Work with Version 2302.0.0

Multiple members of our team have recently upgraded from 2202.0.0 to 2302.0.0 and it has caused the mapping function to stop working. Don’t upgrade if you like using the maps!

Copy and paste required

This app requires copy and paste from non-editable fields to other apps

Broken on iOS 14

Please fix broken picklists in fieldworker. Devices cannot be rolled back to iOS 13.7. And ABB fieldworker no longer works correctly on iOS 14.0 or 14.0.1. On both iPhone and iPad.

Developer apps

FAQ

What is Service Suite FieldWorker used for?

Service Suite FieldWorker is designed for the Energy and Utility industry and Communications service providers. It helps field operations and dispatch personnel work smarter to serve customers and maintain assets, reducing costs and improving service.

What types of work does Service Suite FieldWorker support?

Service Suite FieldWorker supports all types of work performed in the field, including customer service orders, routine maintenance and inspection work, and more complex construction projects.

Is Service Suite FieldWorker available on Android?

Based on the provided data, Service Suite FieldWorker is supported on iPhone and iPad. Information regarding Android compatibility is not available in the current data.

How often is Service Suite FieldWorker updated?

The latest version of Service Suite FieldWorker is 2502.1.0, and it was last updated on March 10, 2026. This indicates a recent update, suggesting ongoing development and maintenance.

Does Service Suite FieldWorker have ads?

No, Service Suite FieldWorker does not contain advertisements. The application is free to use and does not feature any in-app purchases or ads.

What is the age rating for Service Suite FieldWorker?

Service Suite FieldWorker has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions.

Who developed Service Suite FieldWorker?

Service Suite FieldWorker was developed by Hitachi Energy USA Inc. They specialize in solutions for the energy and utility sectors.