Service Suite FieldWorker vs Aclara Mobile Programmer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Service Suite FieldWorker
This app streamlines field operations for energy, utility, and communications service providers. It automates the entire customer service and asset maintenance cycle, enabling personnel to work more efficiently and reduce operating costs.
- Automates customer service and asset maintenance
- Supports various field work types
- Reduces operating costs
- Improves customer service
- End-to-end solution
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Service Suite is purpose-built for the Energy and Utility industry and Communications service providers. It is designed to help field operations and dispatch personnel “do more with less”, by working smarter to proactively serve customers and maintain assets in the field, while significantly reducing operating costs and improving customer service. It is an end-to-end solution that automates the entire customer service and asset maintenance cycle – from short-term decision making in the control center to long-term maintenance planning in the back office. Service Suite support all types of work that must be performed in the field – from customer service orders to routine maintenance & inspection work to more complex construction projects.
Aclara Mobile Programmer
This app allows users to program Aclara Meter Transmission Units and other Smart Infrastructure Solution devices. Access requires Aclara-provided credentials. It's designed for professionals working with Aclara's smart infrastructure technology.
- Program Aclara MTUs
- Program SIS devices
- Requires Aclara credentials
- Smart Infrastructure Solutions
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The application will be used to program Aclara Meter Transmission Units (MTU) and other Smart Infrastructure Solution (SIS) devices. Aclara provided credentials are required to use the app.
Screenshots
Verdict
The clearest difference is update cadence: Service Suite FieldWorker at every 2 months against Aclara Mobile Programmer's every 5 months. Aclara Mobile Programmer's advantage is iOS requirement (10.0 vs 13.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Service Suite FieldWorker ships an update every 2 months, Aclara Mobile Programmer every 5 months. The most recent releases landed on September 10, 2026 and September 9, 2026 respectively.
| Parameter | Service Suite FieldWorker | Aclara Mobile Programmer |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.0 (4 ratings) — better |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | — | 4 — better |
| Update frequency | Every 2 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 28 MB | 104 MB |
| Age rating | 4+ | 4+ |
| Developer | Hitachi Energy USA Inc. | Aclara Technologies LLC |
Customer experience
Service Suite FieldWorker
Aclara Mobile Programmer
In-app purchases
Service Suite FieldWorker
No in-app purchases
Aclara Mobile Programmer
No in-app purchases
Questions
Is Service Suite FieldWorker free?
Is Aclara Mobile Programmer free?
Do Service Suite FieldWorker or Aclara Mobile Programmer have ads?
Which is updated more often, Service Suite FieldWorker or Aclara Mobile Programmer?
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