ITS Connect vs Service Suite FieldWorker

ITS Connect is a powerful mobile app that enables evaluators to easily conduct digital Operator Qualification (OQ) task performance evaluations in the field, greatly improving efficiency and reporting, as well as strengthening OQ program defensibility. Key Features: • Evaluator metrics dashboard • Simple step-by-step process flow • Worker lookup via QR code or manually • Offline capability (automatic data sync once network connection reestablished) • Digital signatures capture • Document on-the-job training completions • Automatic creation of a digital record of evaluation, uploaded to ITS Benefits: • Streamlines performance evaluations • Eliminates mountains of paper and the burden of manual evaluation processing • Enables real-time qualification reporting and verification • Digital ROE streamlines audits and helps safeguard the defensibility of your OQ program

Service Suite is purpose-built for the Energy and Utility industry and Communications service providers. It is designed to help field operations and dispatch personnel “do more with less”, by working smarter to proactively serve customers and maintain assets in the field, while significantly reducing operating costs and improving customer service. It is an end-to-end solution that automates the entire customer service and asset maintenance cycle – from short-term decision making in the control center to long-term maintenance planning in the back office. Service Suite support all types of work that must be performed in the field – from customer service orders to routine maintenance & inspection work to more complex construction projects.