Do not use this app
Drivers app is the worst. Customer service is just as bad. Use any other service!
Updates needed
As someone who uses this app 50-60 hours per week I can say it is mostly sufficient. There are two things I would change that will greatly improve the user experience and functionality of the app.
First, allow the app to store route data locally to the device so it is not dependent on having cell service to complete a stop. People use this app in very rural areas where cell service is a commodity. Don’t rely on connecting to your network to take photos, load stop data, etc. At the beginning of the work day all of this information should be downloaded to the phone to allow functionality in low/no service areas. And when photos are taken with the app in these areas they should be quickly stored internally and then uploaded once service is available.
Second, and less important, keep the ‘Take Photo’ button at the top of the list of attached photos. We don’t want to try to click it only for it to move off the bottom of the screen causing a misclick on a photo which opens an external browser and makes us wait for the app to reload data when we return to it.
First, allow the app to store route data locally to the device so it is not dependent on having cell service to complete a stop. People use this app in very rural areas where cell service is a commodity. Don’t rely on connecting to your network to take photos, load stop data, etc. At the beginning of the work day all of this information should be downloaded to the phone to allow functionality in low/no service areas. And when photos are taken with the app in these areas they should be quickly stored internally and then uploaded once service is available.
Second, and less important, keep the ‘Take Photo’ button at the top of the list of attached photos. We don’t want to try to click it only for it to move off the bottom of the screen causing a misclick on a photo which opens an external browser and makes us wait for the app to reload data when we return to it.
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Bad
A completely bad application
Needs lots of work
Keeps logging you out randomly when using the app
Can’t load my list at times
Screen just goes white when trying to load app
When you go look at the map it zooms in and when you try to zoom out it go right back to zooming in randomly
I’m stuck using this app at work and it gets annoying at times with these problems
Can’t load my list at times
Screen just goes white when trying to load app
When you go look at the map it zooms in and when you try to zoom out it go right back to zooming in randomly
I’m stuck using this app at work and it gets annoying at times with these problems
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Crashes, freezes
Can you please fix this app, it crashes and or freezes just about every day. Extremely annoying.
