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ServiceM8 Phone

ServiceM8 Phone

For contractors & services

17 ratings
28 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • October 22, 2020
  • December 2, 2025

Features

Developer

Eroldawn Pty Ltd
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iphone
ipad
⭐28
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📝3+ tags
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❓5 answered
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📦w/o updates
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About

This app provides a smart cloud phone system for trade contractors and service businesses. It allows for efficient client call management, professional communication, and seamless integration with job management software. Features include caller ID, call recording, and remote work capabilities.

✓Caller ID with client job history
✓Convert calls/voicemails to jobs
✓Route calls to multiple staff
✓Transfer calls between staff
✓Record and transcribe calls
✓After-hours call diversion
✓Business number for outgoing calls
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What's New in ServiceM8 Phone

5.0.3

December 2, 2025

Minor fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

The best.

Amazing service. Thanks.
it's the best bank.it's the best bank.

Response from developer

Hi there, Thanks for the 5-star review of ServiceM8 Phone — we’re glad you’re enjoying the amazing service. And thanks for choosing ServiceM8, our job management app for service businesses. The ServiceM8 Team

iPhone

Constant problems with this app on an iPhone.
Dc12674Dc12674

Response from developer

Hey sorry to hear it mate. If you haven't already, please send us some details at support@servicem8.com and we'll help you out.

Ryan

I have been using this phone app for nearly a year now but I’ve had to stop the customer care is terrible and issues un resolved customers would call when I answered they couldn’t hear me so I would have to call back at a cost to me there is no customer support number other than chat I was un able to resolve this after trying for months so closed the add on and reverted back there’s no point paying any extra for this I wish it would have just worked.
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Miles2ukMiles2uk

Can’t enter information to create account

There is no way to create an account. There’s no way to type the information in the space is provided.!!!
WaluardWaluard

Response from developer

Hi Waluard, We're sorry to hear of the trouble you're having with account creation. Please note there are two mobile apps on the iOS App Store - the core 'ServiceM8' job management app, and the optional 'ServiceM8 Phone' app. ServiceM8 Phone is a companion app that requires an existing ServiceM8 account to function. You can create your account via our core ServiceM8 app, then use ServiceM8 Phone for integrated business calling. The ServiceM8 Team

Avoid

Laggy connection, poor quality calls
Avoid service mateAvoid service mate

Response from developer

Hi there, Call quality is something we constantly monitor and optimize. While call connections can be affected by various network conditions, we'd like to help improve your experience. Please email support@servicem8.com with details about whether you're using our iOS app or Online Dashboard, and we'll work with you to optimize your ServiceM8 Phone setup. The ServiceM8 Team

See 23 more reviews

Developer apps

ServiceM8 - Field Service App
ServiceM8 - Field Service App

Job Management for Contractors

💼 Business

(809)

Free
In-App Purchases
See developer apps

FAQ

What does ServiceM8 Phone do?

ServiceM8 Phone is a cloud-based phone system designed for trade contractors and service businesses. It helps manage client calls efficiently, provides caller identification with job history, and integrates directly with ServiceM8 job management software to streamline workflows and improve customer service.

What are the key features of ServiceM8 Phone?

Key features include seeing which client is calling and their job history, converting calls and voicemails into new jobs, simplifying after-hours call diversion, routing calls to multiple staff simultaneously, transferring calls between staff, and the ability to record and transcribe calls.

Is ServiceM8 Phone free to use?

The application itself is free to download and use. However, it requires a ServiceM8 account that is configured with ServiceM8 Phone to log in and utilize its features. The cost would be associated with the ServiceM8 job management software subscription.

What devices is ServiceM8 Phone compatible with?

ServiceM8 Phone can be used on iPhones and iPads. Additionally, users can access the system online through the ServiceM8 dashboard and a Chrome extension, allowing for remote work and access from various devices.

How does ServiceM8 Phone help manage business inquiries?

The app helps manage inquiries by allowing users to text a booking form to a caller directly from the phone interface. This enables clients to enter their own details and submit inquiries online, which then arrive in the ServiceM8 Inbox for efficient processing.