1. Home
  2. 💼 Business
  3. Zoho FSM
Zoho FSM

Zoho FSM

Empower field agents on the go

11 ratings
8 reviews
💼 Business
📊 Productivity
Free

Details

Released
June 30, 2020
Updated
October 31, 2026

Features

Background Location Access

Developer

Zoho Corporation
✨Promote your app ✨
Zoho FSM screenshot #1 for iPhone
Zoho FSM screenshot #2 for iPhone
Zoho FSM screenshot #3 for iPhone
Zoho FSM screenshot #4 for iPhone
Zoho FSM screenshot #5 for iPhone
Zoho FSM screenshot #6 for iPhone
Zoho FSM screenshot #7 for iPhone
iphone
ipad
⭐8
Reviews↘︎
📝5+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓8 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

This app empowers field service teams with mobile access to service appointments, work orders, and customer information. It streamlines operations by allowing agents to update details, capture images, generate invoices, and collect customer feedback on-site, improving efficiency and customer satisfaction.

✓Access and update work orders
✓Capture photos and notes
✓Generate invoices and process payments
✓Track technician location
✓Record work hours and availability
✓Collect customer signatures and feedback
Show original description
+2

What's New in Zoho FSM

3.13.1

October 31, 2026

This release includes bug fixes and performance enhancements.

User reviews

Most RecentHighest RatedLowest Rated

Dear Zoho team

While I am creating work order suddenly app getting off for all IPhone user
Please check once
SSach4you

Old UI

This app is really old looking and just feels incomplete.
PPOLARISpro489

Response from developer

Hi there, thank you for sharing your feedback. We understand your concerns and truly appreciate your input, as it helps us improve. We’ll share this with our team as we continue enhancing the Zoho FSM experience.

Odd app

Really backwards to use.
PPOLARISpro489

Crashing

App is crashing whenever I try to log in
HHizam!

App won’t open

App won’t open on iPhone 17
TTexasDawn63

Response from developer

Hi there, we’re sorry for the inconvenience. Please contact us at support@zohofsm.com with more details about the issue, and our team will work with you to resolve it as quickly as possible.

See 3 more reviews

Developer apps

Zoho Docs
Zoho Docs

Create and Manage All Your Doc

💼 Business

(32)

Free
Zoho Invoice Maker App
Zoho Invoice Maker App

Simple Estimate & Receipt Tool

💼 Business

(15K)

Free
In-App Purchases
Zoho CRM - Sales & Marketing
Zoho CRM - Sales & Marketing

CRM for Every Business

💼 Business

(2.7K)

Free
In-App Purchases
ServiceDesk Plus | On-premises
ServiceDesk Plus | On-premises

On-premises service desk app

💼 Business

(21)

Free
ManageEngine Ping Tool
ManageEngine Ping Tool

Smart Set of Network Tools

💼 Business

(725)

Free
ServiceDesk Plus | Cloud
ServiceDesk Plus | Cloud

Your pocket-sized service desk

💼 Business

(217)

Free
See developer apps

FAQ

What is Zoho FSM?

Zoho FSM is a mobile application designed to empower field agents and service teams. It allows them to access, plan, and execute service appointments, manage work orders, and improve customer service from their mobile devices.

What devices does Zoho FSM support?

Zoho FSM is available for iPhone and iPad, providing a flexible solution for field technicians across Apple's mobile ecosystem.

Is Zoho FSM free to use?

Yes, Zoho FSM is available for free. There are no in-app purchases or advertisements mentioned, making it a completely free tool for users.

How often is Zoho FSM updated?

The latest version of Zoho FSM is 3.13.1, and it was last updated on October 31, 2026. This indicates a commitment to ongoing development and improvements.

What is the age rating for Zoho FSM?

Zoho FSM has an age rating of 4+, making it suitable for a wide range of users, including younger individuals who may be involved in field service operations.

How does Zoho FSM help improve customer satisfaction?

By providing field agents with instant access to service request details, customer history, and the ability to generate invoices and collect feedback on-site, Zoho FSM helps improve first-visit resolution and enhances the overall customer experience.

Can Zoho FSM track technician location?

Yes, location tracking can be enabled by the technician within the app. When enabled, the technician's location is continuously tracked and shared with the FSM administrator.

What are the user reviews like for Zoho FSM?

Zoho FSM has a rating of 2.7 stars from 11 ratings. This suggests that while the app offers useful features, there may be areas for improvement based on user feedback.