Manage customer service appointments and information in real-time from the field. Record service details, capture signatures, and send invoices electronically. Update customer contacts, add notes, and process payments on the go.
What We Love
- 👍 User-friendly transition from handhelds
- 👍 Efficient paperless operation
- 👍 Great simple app
- 👍 Support is always helpful
- 👍 Great product with lots of features
- 👍 Easy to use
- 👍 Improved previous version
- 👍 Very user friendly
Room to Improve
- 🐛 Crashing and freezing constantly
- 🐌 Slow syncing and loading
- 🗑️ Outdated and inefficient design
- 📱 Incompatible with newer iPhones
- ⏳ Long sync times
- ❌ Unusable buttons on newer devices
- 😩 Frustrating user experience
- 👎 Poorly developed and designed
- 📉 Going downhill since acquisition
- 😠 Horrible customer service
- 🔄 Frequent reinstallation required
- ⏳ Wastes significant time
- 🪲 Too many bugs
- 🐌 Painfully slow performance
- 🗑️ Garbage software
- 🔄 Sync issues preventing logout
- 🔋 Drains battery quickly
- 🔊 Unnecessary sound effects
- 😠 Developers should be ashamed
- 📉 Functioned worse after acquisition
- 😠 Company owners steer away
- 🗑️ Pure garbage
- 😩 Makes users want to quit jobs
- ❌ Does not work
- 🐛 Constant issues
- 📉 Worst app out there
- ⏳ Time wasted on the app
- 🐛 Clunky and time-consuming interface
- 🐛 Sync feature problematic
- 🐛 Crashes frequently
- 🐛 App freezes and won't respond
- 🐛 Sync takes too long
- 🐛 Unable to do anything while syncing
- 🐛 Requires manual deletion of failed codes
- 🐛 Too many pages to flip through
- 🐛 Inefficient routing system
- 🐛 App is even worse than desktop
- 🐛 Syncing takes so long
- 🐛 Unable to do anything while it synchs
- 🐛 System goes down requires manual fix
- 🐛 12 pages to flip through
- 🐛 Can't scroll
- 🐛 Design pre-dates existence of man
- 🐛 Pick anything else
- 🐛 Times out
- 🐛 Made by boomers who have no idea how to code
- 🐛 BASIC quality of life features
- 🐛 Hassle to switch programs
- 🐛 Poorly designed
- 🐛 Poorly developed
- 🐛 Huge part of lost time
- 🐛 Does not work on iPhone 13
- 🐛 Top buttons unusable
- 🐛 Brace if the camera area
- 🐛 Consistently terrible
- 🐛 Work won't change
- 🐛 Want to rip hair out
- 🐛 Updates cause problems
- 🐛 Printer did not work
- 🗑️ 🗑️ 🗑️
- 🗑️ Hate using this app
- 🗑️ Single worst app ever used
- 🐛 Never worked as expected
- 🐛 Log out & log in after almost every service entry
- 🐛 Constantly freezes and won’t respond
- 🐛 App killed and restarted
- 🐛 Only gets worse
- 🐛 Update is just version number change
- 🐛 Keep looking for software
- 🐛 Wish it would work with iPhone 14 pro max
- 🐛 Screen pushed down
- 🐛 Unable to use on latest device
- 🐛 Hope it is updated soon
- 🐛 Doesn't function well at all
- 🐛 Only part of job disliked
- 🐛 Problem considering changing employment
- 🐛 Unusable on newer iPhone
- 🐛 Login button above notch
- 🐛 Underneath battery symbol
- 🐛 Cannot press button to login
- 🐛 Buttons don't work
- 🐛 Tapping 10+ times
- 🐛 Exact spot for it to work
- 🐛 Hit box so small
- 🐛 Impossible on 14 Pro Max
- 🐛 Garbage
- 🐛 Resembles Windows 98
- 🐛 Doesn't have to be ugly
- 🐛 Freezes and lags out constantly
- 🐛 Worst app in history
- 🐛 Would not recommend
- 😠 Customer service is horrible
- 😠 Worthless customer service
- 😠 App glitches consistently
- 😠 Consistently have to delete and reinstall
- 🗑️ Just plain trash
- 🐛 Rarely had issues
- 🐛 Terrible since day one
- 🐛 Lack of competitors
- 🐛 Had to buy FieldRoutes
- 🐛 Took all their clients
- 🐛 Worst app out there
- 🐛 Can’t stand amount of time wasted
- 🐛 Very unpleasant experience
- 🐛 Interface is clunky and time consuming
- 🐛 Sync feature is the worst part
- 🐛 Stuck syncing
- 🐛 Jobs wouldn’t save
- 🐛 Have to go back on own time
- 🐛 Rather use paper and crayon
- 🐛 Most unpleasant thing used
- 🐛 Creates more stress than worth
- 🐛 Doesn’t deserve zero stars
- 🐛 Can’t use some buttons without adjusting view
- 🐛 Hate switching views
- 🐛 Can’t hit buttons in corners
- 🐛 Epic failure
- 🐛 Nothing seems to work
- 🐛 Everything crashes
- 🐛 Nothing but problems
- 🐛 Half their services not working
- 🐛 Atrocious customer service
- 🐛 Tickets open for years
- 🐛 Do nothing to address issues
- 🐛 Custom cost astronomical
- 🐛 Takes months to complete
- 🐛 Total mess since acquisition
- 🐛 App and interaction worse than before
- 🐛 Bad app, even worse system
- 🐛 Tagged by Apple for fee avoidance
- 🐛 Told to update over internet
- 🐛 Had to delete and revert
- 🐛 Hacked
- 🐛 Invoicing stopped working
- 🐛 Customer received no bill
- 😠 Said “that’s strange”
- 🐛 Direct mail takes up to 30 days
- 🐛 Email billing goes to spam
- 🐛 Love to write a novel about how bad
- 🐛 Looking to move to another software
- 🐛 Run from this company
- 🐛 App will work for more than a week
- 🐛 Beware, company owners steer away
- 🐛 Crashing
- 🐛 Freezing every time email invoice sent
- 🐛 Too many bugs
- 😠 Owner doesn’t care of fixing issues
- 😠 In it for the money
- 🐛 Find a better app
- 🐛 Keep up with updates and bugs
- 🐛 Horrible App
- 🐛 Will have you out of work
- 🐛 Not reliable
- 🐛 Continue to reinstall
- 🐛 Constant issues
- 🐛 Program/software as a whole is terrible
- 🐛 Every technician begging for different service
- 🗑️ The Worst
- 🗑️ Worst app ever used consistently
- 🗑️ Developers should be ashamed
- 🗑️ Time to clear cache, reinstall, pray
- 🗑️ Don’t purchase
- 🗑️ Worst investment
- 🗑️ Poorly made App
- 🗑️ Sync is slow to load
- 🗑️ Each page is very laggy
- 🗑️ Overall Terrible App
- 🗑️ Horrible
- 😔 Makes me want to quit my job
- ❌ Not working on iPhone 12 maxPro
- ❌ Please update
- ❌ Where do I need to go
- 🗑️ Berry poor app
- 🗑️ This program is terrible
- 🗑️ Reinstalling yet again
- 🗑️ Has not gotten any better
- 🗑️ Time clock has problems
- 😠 Customer service not much help
- 😠 Recommend clean cookies or delete/reinstall
- 😠 Don't have to do that with other apps
- 😠 Work all day, time shows minus 14 hours
- 🗑️ Strongly recommend against using
- 🗑️ Terrible
- 🗑️ Trash app
- 🐛 Can’t sync device for two weeks
- 🐛 Sync trickles in
- 🐛 Too many bugs to count
- 🐛 Doesn’t generally run up to speed
- 🐛 Especially on Android
- 🐛 Put phone on airplane mode
- 🐛 Physically painful to use
- 😠 Hire Pros to build this app
- 🐛 Mind blowing after all this time
- 🐛 Still having all these problems
- 🐛 Used PestPac, worked flawless
- 🐛 Simple to navigate
- 🐛 Back to ServSuite
- 😠 Frustration of dealing with nonsense problems
- 😠 Company too big
- 😠 Open too long
- 😠 Offer this BS
- 😠 Whoever is in charge needs new career path
- 😠 Hire PestPac to build app
- 🐛 5th time reinstalling
- 🐛 New accounts won’t sync
- 🐛 Sync button greys out
- 🐛 Only way to sync is close and reopen
- 🐛 Needs overhaul
- 🐛 Constantly crashes at inconvenient time
- 🐛 Restarting interferes
- 🐛 Takes 5 minutes to boot up
- 🐛 Doesn't automatically begin sentences with caps
- 🐛 Very finicky
- 🐛 Developer needs to listen
- 🐛 Crash crash crash
- 🐛 Crashes almost everyday
- 🐛 Forced to use
- 🐛 A lot of issues
- 🐛 Starts to run painfully slow
- 🐛 Swipe and screen moves a minute later
- 🐛 Turns to black
- 🐛 Takes 5 minutes to start working again
- 🐛 So much time lost troubleshooting
- 🐛 Sync now button greys out
- 🐛 Only way to sync is close app
- 🐛 Battery drains extremely quick
- 🔊 Sound effects unnecessary
- 🗑️ Pure garbage
- 🗑️ Dookie water software
- 🐛 Can’t search for addresses
- 🐛 Software won’t sync
- 🐛 Have to delete app and reset scanner
- 🐛 Nothing but problems
- 🐛 More trouble and work
- 🗑️ Bad
- 🗑️ Avoid if possible
- 🐛 Constantly freezes
- 🐛 Slow response time
- 🐛 Wasting around 5 minutes every stop
- 🐛 Freezes or crashes
- 🗑️ HORRIBLE
- 🐛 Constantly freezes
- 🐛 Unresponsive
- 🐛 Sit around and wait
- 🐛 Bad
- ❌ Does not work
