Comparison

Text Request vs ServiceMinder

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Text Request

This app allows businesses to manage customer conversations and send messages on the go. It provides real-time notifications for new messages, enables mass messaging for promotions, and offers team collaboration features. Users can also manage contacts, settings, and request payments via SMS.

Highlights
  • Mobile customer conversations
  • Inbound message notifications
  • On-the-go conversation initiation
  • Mass messaging for promotions
  • Team collaboration features
  • Contact and group list management
  • SMS payment requests
Features
Read full description

Connect with customers whenever you want, wherever you work using Text Request’s mobile app. * Take customer conversations with you wherever you go * Get notified of new inbound messages * Spark new conversations on-the-go * Send mass messages for promotions or updates anytime * Keep your team in the loop with shared dashboards, type-alerts, and other team-friendly features * Manage individual contacts and group lists inside the app * Manage your account, settings, and users all from your mobile device * Request payments via SMS Get the power of text messaging to ignite customer engagement. All it takes is an active Text Request account. Already using Text Request? Click Install now. Not using Text Request yet? See what the hype’s all about at textrequest.com/demo. * Take customer conversations with you wherever you go * Get notified of new inbound messages * Spark new conversations on-the-go * Send mass messages for promotions or updates anytime * Keep your team in the loop with shared dashboards, type-alerts, and other team-friendly features * Manage individual contacts and group lists inside the app * Manage your account, settings, and users all from your mobile device Get the power of text messaging to ignite customer engagement. All it takes is an active Text Request account. Already using Text Request? Click Install now. Not using Text Request yet? See what the hype’s all about at textrequest.com/demo.

About

ServiceMinder

This platform streamlines franchise field service operations with on-device AI for offline use. It offers intuitive scheduling, hands-free Siri integration, and a command center view for owners, ensuring seamless field-to-office communication and data synchronization.

Highlights
  • On-device AI for offline operation
  • Offline work with automatic syncing
  • Intuitive drag-and-drop scheduling
  • Siri integration for hands-free commands
  • iPad command center for owners
  • Real-time field-to-office synchronization
Features
Read full description

ServiceMinder is the franchise operating platform purpose-built for home and commercial service brands, now native for iPhone and iPad. Techs move faster in the field. Owners get a real command center on iPad. And on-device AI works everywhere, even with zero signal. Run your operations wherever you work, from the field to the office. ON-DEVICE AI THAT WORKS ANYWHERE Polishes rough field notes into clean, professional records Briefs techs on the job before they arrive Surfaces the data you need without digging Runs on-device and works offline — no API costs, no waiting WORK ONLINE OR OFFLINE Start and finish jobs even with zero cell signal Notes, job details, and today's appointments save securely on-device Everything syncs automatically the moment you reconnect to WiFi Credit card data stored securely until you're back online FEWER SCREENS, FEWER TAPS Drag-and-drop scheduling built for touch Swipe actions and sheet-based workflows Common actions are one tap or a long-press away Screens respond instantly — built natively, not in a browser shell SIRI, HANDS-FREE "Hey Siri, what's my next appointment?" for a full job briefing Create appointments by voice with contact, service, and date pre-filled Keep your hands on the work, not the phone iPAD COMMAND CENTER Split-view layouts on every tab — a real workspace, not a phone screen stretched wide Schedule timeline and job detail side by side Team dispatch Gantt chart for at-a-glance crew coordination Two-column lists so busy owners see more and click less EVERYTHING SYNCS. NOTHING GETS LOST. Every change saves instantly on your device and the server at the same time Whatever happens in the field shows up at the office right away One source of truth across every location BUILT FOR FRANCHISE OPERATIONS ServiceMinder is the operating platform purpose-built for franchised home and commercial service brands. Manage leads, scheduling, proposals, invoicing, payments, and royalty reporting across every location from a single system — with the field-to-office visibility franchisors and franchisees need to run consistently and scale confidently. Recognized as a Top Franchise Supplier by Entrepreneur Media and a member of the International Franchise Association. Trusted by over 2,500 franchise locations. Perfect for cleaning, landscaping, painting, pest control, handyman, remodeling, roofing, windows, and commercial service franchises. Download the app and sign in with your ServiceMinder account. New to ServiceMinder? Book a demo at getserviceminder.com to see the full platform in action.

Screenshots

Text Request4 screens
ServiceMinder4 screens

Verdict

The call

The clearest difference is rating: ServiceMinder at 5.0 against Text Request's 4.0. ServiceMinder also leads on review sentiment (100% vs 71%) and update cadence (weekly vs fortnightly). Text Request's advantage is ratings volume (54 vs 5) and iOS requirement (15.0 vs 26.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ServiceMinder holds the better App Store score, 5.0 against 4.0. That said, the two scores are not equally well evidenced: Text Request has 54 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 71% of Text Request's written reviews are positive against 100% of ServiceMinder's.

UpkeepUpdate frequency

Text Request ships an update fortnightly, ServiceMinder weekly. The most recent releases landed on November 1, 2026 and October 28, 2026 respectively.

Scorecard5 real differences · 5 level
Text Request versus ServiceMinder: the parameters behind the verdict, then further details
ParameterText RequestServiceMinder
PriceFreeFree
Rating4.0 (54 ratings)5.0 (5 ratings) — better
Positive reviews70.7% of reviews100.0% of reviews — better
Number of ratings54 — better5
Update frequencyFortnightlyWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better26.0
Further details — not scored
Size39 MB36 MB
Age rating4+4+
DeveloperText Requestacuere software llc

Customer experience

Text Request

All ratings54 ratings
Positive72.2%
Neutral5.6%
Negative22.2%
Written reviews41 reviews
Positive70.7%
Neutral2.4%
Negative26.8%

ServiceMinder

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Text Request

Reported bugs

31 issues
  • Aggressively logs out every couple of hours
  • Login process is horrible
  • Notifications of received texts but app logs out
  • Contact management features barely work
  • Can't add tags in contact management
Show 26 more
  • Can't save name or phone changes in contact management
  • App glitches and needs re-downloading
  • Constantly have to force close the app for new messages
  • App is blank and messages won't load
  • App hangs/freezes
  • Requires repeated logging in
  • App crashes
  • Blank screens
  • Messages won't load
  • Force quit app a couple of times a day
  • App is sub mid
  • Over the last few months, the app has been nothing but trouble
  • Seems to lock up or load slowly on occasion
  • Constantly freezes
  • Sound and banner notifications are seemingly random
  • Miss texts from customers
  • Notifications don’t alert when they come thru
  • Badge counts won’t go away
  • Wont send messages have the time
  • Pictures are distorted
  • Half the time the app won’t open at all
  • Cannot start a new conversation from the app
  • Get notifications when logged out
  • On iPhone XS, the app header does not appear properly
  • When login information is auto-filled with a password manager, the login attempt is thwarted by the error “enter password.”
  • For the contact, the “custom” field is called “email address.”

Requested features

7 requests
  • Improve responsiveness when returning to app
  • Add landscape mode for iPad
  • Improve search feature
  • Improve preview to show most recent text
  • Fix app header overlap on iPhone
Show 2 more
  • Allow auto-filled passwords without workaround
  • Clarify 'custom' field name

ServiceMinder

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Text Request

No in-app purchases

None

ServiceMinder

No in-app purchases

Questions

Is Text Request free?
Text Request is free to download, with no in-app purchases.
Is ServiceMinder free?
ServiceMinder is free to download, with no in-app purchases.
Which has better reviews, Text Request or ServiceMinder?
ServiceMinder is rated higher. Text Request averages 4.0 out of 5 from 54 ratings, while ServiceMinder averages 5.0 from 5 ratings.
Do Text Request or ServiceMinder have ads?
Neither Text Request nor ServiceMinder shows ads.
Which is updated more often, Text Request or ServiceMinder?
Text Request ships an update fortnightly, and ServiceMinder weekly. Most recently, Text Request was updated on November 1, 2026 and ServiceMinder on October 28, 2026.

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