Comparison

ServSuite Mobile vs Text Request

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServSuite Mobile

Manage customer service appointments and information in real-time from the field. Record service details, capture signatures, and send invoices electronically. Update customer contacts, add notes, and process payments on the go.

Highlights
  • Real-time appointment access
  • Customer information management
  • Signature capture
  • Electronic work order and invoice delivery
  • Payment collection
  • Customer history review
Features
Read full description

ServSuite Mobile is a servicing and customer management application that gives ServSuite software customers real-time access to scheduled appointments and customer-related information in the field. You can synchronize your scheduled appointments, enter servicing-related details, and capture both customer and employee signatures. Using the built-in email capabilities, you can notify customers when you are on your way, and send copies of work orders and invoices without the need for printing. Other features include updating customer contact information, entering notes, collecting payments, and reviewing recent customer history.

About

Text Request

This app allows businesses to manage customer conversations and send messages on the go. It provides real-time notifications for new messages, enables mass messaging for promotions, and offers team collaboration features. Users can also manage contacts, settings, and request payments via SMS.

Highlights
  • Mobile customer conversations
  • Inbound message notifications
  • On-the-go conversation initiation
  • Mass messaging for promotions
  • Team collaboration features
  • Contact and group list management
  • SMS payment requests
Features
Read full description

Connect with customers whenever you want, wherever you work using Text Request’s mobile app. * Take customer conversations with you wherever you go * Get notified of new inbound messages * Spark new conversations on-the-go * Send mass messages for promotions or updates anytime * Keep your team in the loop with shared dashboards, type-alerts, and other team-friendly features * Manage individual contacts and group lists inside the app * Manage your account, settings, and users all from your mobile device * Request payments via SMS Get the power of text messaging to ignite customer engagement. All it takes is an active Text Request account. Already using Text Request? Click Install now. Not using Text Request yet? See what the hype’s all about at textrequest.com/demo. * Take customer conversations with you wherever you go * Get notified of new inbound messages * Spark new conversations on-the-go * Send mass messages for promotions or updates anytime * Keep your team in the loop with shared dashboards, type-alerts, and other team-friendly features * Manage individual contacts and group lists inside the app * Manage your account, settings, and users all from your mobile device Get the power of text messaging to ignite customer engagement. All it takes is an active Text Request account. Already using Text Request? Click Install now. Not using Text Request yet? See what the hype’s all about at textrequest.com/demo.

Screenshots

ServSuite Mobile4 screens
Text Request4 screens

Verdict

The call

The clearest difference is review sentiment: Text Request at 71% against ServSuite Mobile's 20%. Text Request also leads on rating (4.0 vs 1.0) and update cadence (fortnightly vs every 2 months). ServSuite Mobile's advantage is iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Text Request holds the better App Store score, 4.0 against 1.0. Both are backed by a comparable volume of ratings — 12 and 54 respectively. Written reviews point the same way: 20% of ServSuite Mobile's written reviews are positive against 71% of Text Request's.

UpkeepUpdate frequency

ServSuite Mobile ships an update every 2 months, Text Request fortnightly. The most recent releases landed on September 3, 2026 and September 18, 2026 respectively.

Scorecard5 real differences · 5 level
ServSuite Mobile versus Text Request: the parameters behind the verdict, then further details
ParameterServSuite MobileText Request
PriceFreeFree
Rating1.0 (12 ratings)4.0 (54 ratings) — better
Positive reviews20.0% of reviews70.7% of reviews — better
Number of ratings1254 — better
Update frequencyEvery 2 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS12.0 — better15.0
Further details — not scored
Size102 MB39 MB
Age rating4+4+
DeveloperService Pro.net, Inc.Text Request

Customer experience

ServSuite Mobile

All ratings12 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews60 reviews
Positive20.0%
Neutral1.7%
Negative78.3%

Text Request

All ratings54 ratings
Positive72.2%
Neutral5.6%
Negative22.2%
Written reviews41 reviews
Positive70.7%
Neutral2.4%
Negative26.8%

In-app purchases

None

ServSuite Mobile

No in-app purchases

None

Text Request

No in-app purchases

Questions

Is ServSuite Mobile free?
ServSuite Mobile is free to download, with no in-app purchases.
Is Text Request free?
Text Request is free to download, with no in-app purchases.
Which has better reviews, ServSuite Mobile or Text Request?
Text Request is rated higher. ServSuite Mobile averages 1.0 out of 5 from 12 ratings, while Text Request averages 4.0 from 54 ratings.
Do ServSuite Mobile or Text Request have ads?
Neither ServSuite Mobile nor Text Request shows ads.
Which is updated more often, ServSuite Mobile or Text Request?
ServSuite Mobile ships an update every 2 months, and Text Request fortnightly. Most recently, ServSuite Mobile was updated on September 3, 2026 and Text Request on September 18, 2026.

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