ServSuite Mobile vs FieldRoutes
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServSuite Mobile
Manage customer service appointments and information in real-time from the field. Record service details, capture signatures, and send invoices electronically. Update customer contacts, add notes, and process payments on the go.
- Real-time appointment access
- Customer information management
- Signature capture
- Electronic work order and invoice delivery
- Payment collection
- Customer history review
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ServSuite Mobile is a servicing and customer management application that gives ServSuite software customers real-time access to scheduled appointments and customer-related information in the field. You can synchronize your scheduled appointments, enter servicing-related details, and capture both customer and employee signatures. Using the built-in email capabilities, you can notify customers when you are on your way, and send copies of work orders and invoices without the need for printing. Other features include updating customer contact information, entering notes, collecting payments, and reviewing recent customer history.
FieldRoutes
This app streamlines field service operations by integrating sales and service functionalities into a single platform. It allows for customer management, appointment execution, scheduling, and sales team management, enabling upsells and new subscriptions directly within the app.
- Customer management
- Appointment execution
- Appointment scheduling
- Sales team management
- Subscription management
- Sales leaderboards
- Customer feedback
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The FieldRoutes™ Mobile app simplifies the process of selling and servicing your field service customers by combining the features of our previous two apps into a single app. The sales functionality features an all-new user interface, and technicians can now sell or upsell within the FieldRoutes Mobile app. Use the FieldRoutes Mobile app to: · Create and manage customers · Execute customer appointments · Schedule new appointments · Manage areas for your sales teams · Add new subscriptions to existing customers · View sales leaderboards · View customer feedback Only available to FieldRoutes subscribers/customers. Having trouble? Contact us via email at support@fieldroutes.com.
Screenshots
Verdict
The clearest difference is rating: FieldRoutes at 3.5 against ServSuite Mobile's 1.0. FieldRoutes also leads on update cadence (every 3 weeks vs every 2 months). ServSuite Mobile's advantage is monetization model (free vs subscription) and review sentiment (20% vs 10%). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FieldRoutes holds the better App Store score, 3.5 against 1.0. Both are backed by a comparable volume of ratings — 13 and 23 respectively. Written reviews complicate that: 20% of ServSuite Mobile's written reviews are positive against 10% of FieldRoutes's, so the app with the better star average is not the one people write more warmly about.
ServSuite Mobile ships an update every 2 months, FieldRoutes every 3 weeks. The most recent releases landed on October 24, 2026 and October 27, 2026 respectively.
| Parameter | ServSuite Mobile | FieldRoutes |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (13 ratings) | 3.5 (23 ratings) — better |
| Positive reviews | 20.0% of reviews — better | 9.9% of reviews |
| Number of ratings | 13 | 23 — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Subscription |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 102 MB | 85 MB |
| Age rating | 4+ | 4+ |
| Developer | Service Pro.net, Inc. | PestRoutes LLC |
Customer experience
ServSuite Mobile
FieldRoutes
User reviews
ServSuite Mobile
From 13 App Store ratingsWhat we love
- 👍 User-friendly transition from handhelds
- 👍 Efficient paperless operation
- 👍 Great simple app
- 👍 Support is always helpful
- 👍 Great product with lots of features
Room to improve
- 🐛 Crashing and freezing constantly
- 🐌 Slow syncing and loading
- 🗑️ Outdated and inefficient design
- 📱 Incompatible with newer iPhones
- ⏳ Long sync times
FieldRoutes
From 23 App Store ratingsWhat we love
- 🚀 Great app to manage routes
- 👍 Easy to use interface
- 💡 Helpful mapping and navigation features
Room to improve
- 🐛 Frequent crashes and bugs
- ⏱️ Slow loading and saving of data
- 🔄 Resets data when switching apps or locking device
- 🗺️ Confusing map layout and navigation
Bugs and requests
ServSuite Mobile
Reported bugs
20 issues- App crashes frequently
- App freezes constantly
- Syncing issues
- Jobs not appearing in chronological order
- Incompatible with newer iPhones (notch/camera cutout)
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- Login button inaccessible on some devices
- Slow loading and performance
- Syncing prevents logout
- Data loss due to sync failures
- Printer not working after updates
- Email invoices go to spam
- Time clock inaccuracies
- App requires frequent reinstallation
- System downtime issues
- Attachments timing out
- Issues with barcode scanner battery drain
- Updates cause new problems
- Hacking incidents affecting functionality
- Customer service unable to resolve issues
- Customization costs and delays
Requested features
6 requests- Update for iPhone 14 Pro Max compatibility
- Improve UI design to be less outdated
- Allow scrolling instead of flipping pages
- Implement a dark mode option
- Improve search functionality for addresses
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- Remove unnecessary sound effects
FieldRoutes
Reported bugs
4 issues- App crashes when switching between screens
- Data loss when device goes to sleep or app is minimized
- Inconsistent behavior when adding products and services
- Unreliable GPS and navigation integration
Requested features
4 requests- Ability to customize map views and pin sizes
- Offline mode to work without internet connection
- Improved product entry and management
- Faster syncing and saving of data
In-app purchases
ServSuite Mobile
No in-app purchases
FieldRoutes
No in-app purchases
