Issue after issue
If I could do zero stars I would. I’ve seen people leaving reviews about the issues I’ve also been having and someone asking for an email or a soon resolution. Unfortunately nothing has been solved even after sending them an email and being told they’d get back to me. The app crashes every single time it’s left in the background. It’s really annoying and adds up to a lot of time by the end of the day. I have to sit several minutes waiting for routes to load just for it to crash and zoom out. I truly hope they get an update out soon. It’s making efficiency impossible
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Response from developer
Hello, I'm sorry, both for the issues you're running into. On the crashing when the app's in the background, we're working on a fix so the app holds your place better, that's on track for this summer. The map zooming out on load has a fix that's already shipped and one more piece finishing up in testing now, so you should see that improve soon. Route load times should also be better with recent updates, if you're still seeing slow loads that's worth a fresh look. Please email me directly at nadolewski@servicetitan.com and I'll personally make sure you hear back this time.
Poor design
App does not work offline as advertised. This is HUGE due to working in an area where cell service is limited. Entering airplane mode and turning off the WiFi as the documentation says, does nothing. I am greeted with a long loading notification follow by a failure to load appointment.
Issue after issue
If I could do zero stars I would. I’ve seen people leaving reviews about the issues I’ve also been having and someone asking for an email or a soon resolution. Unfortunately nothing has been solved even after sending them an email and being told they’d get back to me. The app crashes every single time it’s left in the background. It’s really annoying and ads up to a lot of time by the end of the day. I have to sit several minutes waiting for routes to load just for it to crash and zoom out. I truly hope they get an update out soon. It’s making efficiency impossible
Show more
App suggestions
This isn’t a review, but instead suggestion. Can you incorporate a completed and incomplete section under my routes so that you can hide and show the stops you completed that day to make it cleaner while going through your day?
Worst work app ever.
This is hands down the worst app for work and or routes ever, that I have had to deal with. Bar none, crashes every other stop if not more. Don’t use it. Find another app
