A effort D for product
The look and feel is kinda nice, but I don’t like how the organization of the accounts is so easily changed by placing your finger in the wrong spot while scrolling. There should be a way to lock the organization of accounts once you’ve organized them. Secondly, I can’t pay my credit card by clicking balance payoff. I have to select custom payment, then put in my balance. You should change whoever you use for app development. It never seems to be as good as other banking apps I use, sorry to say, because I really like Sharepoint, and I’ve been a member for 30 years.
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Sir
The process both of enrolling and logging in is absolutely horrendous; the call center was completely swamped due to the sheer number of customers with issues.
Newest version
All things that were complained about years ago were addressed along time ago this app just keeps getting better as they add more and more for the members
Crashing regularly
App keeps crashing. Not good. Please improve more.
Mobile Pay needed
Two words APPLE PAY, my god!!!! Seems like no one wants to take cash anymore, get with the program.
Works great
I love this app . Very Easy to unlock with Face ID and do what I have to do .
Can’t log in
Everytime I try to log in it says error while performing internal operation. I’ve tried deleting the app and redownloaded it and still having issues
No longer able to make credit card payments
With the new app, the feature to make a credit card payment is gone. I can only do that on the web now, which is an inconvenience. I would much rather have the old app with that feature still in place. Not happy about this at all.
Love the new App!
Absolutely love the new design and features of the new app!! Very quick to load as well :)
Looks good but missing key functions
Like the new look but this new version LOST a major functionality feature: credit card account access! I cannot access my credit card balance or pay my credit card via my phone. I have to log in via laptop. Very disappointed that I can’t do this anymore. Hope this gets added back soon.
App review
Much better than last app but no mobile deposit in savings account no credit card view when logged in and no app updates
Great app
Enjoying the improvement and looking forward to future minor bug fixes
Frustrated
The new app is slow and doesn’t load any of my transactions. Tells me I have no new transactions but I clearly have based on my balances. Frustrating!
Front facing interface is nice
However, most of the features and functionalities do not work or load incredibly slow. Example - I select my checking account to view transaction history. The app sits in loading screen for minutes then “no transaction history available.” I also do not like how the landing page shows your account balance right away. The app has some bugs but I’m sure in the future it will be improved and sorted out. Inconvenient for the time being..
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