Bug
You save a scene and when you are going to check it, it doesn’t appear so you cannot edit or do anything with it. It is a bug in the app
Works but not intuitively
The app works but it’s not at all intuitive. There’s no help file that I find, and deleting rooms and devices is difficult. Actually I still haven’t figured out how to delete a room. Creating actions for the device is easy once you find where to do that. And deleting the actions is even more daunting.
Shelly devices are very good. Device setup in the app is very easy so I’m not sure where the disconnect is.
Shelly devices are very good. Device setup in the app is very easy so I’m not sure where the disconnect is.
Show more
Crap
The shelly products are great but the app as well as the shelly cloud website do not work. I start the app and just have a black screen, same thing with the webapp.
You guys at shelly don t you thing it is time to redevelop the app. This is frustrating to say the least!!!
You guys at shelly don t you thing it is time to redevelop the app. This is frustrating to say the least!!!
Very good!
It is working good. A little stricky for settling it up, but it works very well.
Love the Shelly devices. The App, not so much.
I've been using a variety of Shelly devices for over a year. They work great, but the App has been frustrating. Lately when I open it - it just stays blank. I can delete it, re-install it, and it will work fine for a few days before it reverts to a black screen again. Lather, rinse, repeat. I am giving up on the App and just using Home Assistant to access my Shelly devices. I know Shelly will get the App bugs ironed out eventually, so I'll periodically check back in to see how that's going.
Show more
A little help please.
The app just assumes you know what it’s trying to do. Search for a new device: it must be on the same Wi-Fi network, but it has its own Wi-Fi network. I can never find the device! I set it up using it’s network, connect it to MY network. But then it’s gone! It’s up and working right now, but I can NEVER see it. I just want to turn off the Wi-Fi network that it is broadcasting, I can’t connect to it to get into the settings! Ugh! So frustrating! The part is great but when “look” for it I. The app, it locks me into the search page and I can’t go back to change the network it’s trying to search on. Grrrrr. The apps needs some serious help. It should be more intuitive. Maybe have some directions and explanations as I’m trying to set these things up.
Show more
Patience was tested
Product is mildly infuriating. The devices would not link up to Starlink. I established another network (netgear) and used a different browser to register them to the new network.
If you are having problems it may be your network(router) or the browser you are using.
Based on my experience, Starlink and Safari did not play nicely with the Shelly devices network reassignment procedure.
If you are having problems it may be your network(router) or the browser you are using.
Based on my experience, Starlink and Safari did not play nicely with the Shelly devices network reassignment procedure.
Show more
Decent, but I hope you prefer Celsius
Seems to work overall, but I haven’t found a way to change the temp units to Fahrenheit. Seems like such a basic thing to miss for a product on sale in the US.
Well built and logical
A usable app. Some more flexibility on customizing the UI would be welcome, but all in all this is one of the best usable Smart/IoT control apps that integrate well with a smart-home ecosystem.
Never have got the App to connect devices
Tried for about a week to add just one device to Shelly Cloud App. Device is broadcasting its little network, but no matter what method used, just comes back with the ol’ “unable to connect” error,
Can view on 3 schedules in app
When I setup more than 3 schedules, only 3 are visible in app. How can I view more?
Other than that, powerful app which works pretty well.
Other than that, powerful app which works pretty well.
Worst smart home app
Easily the worst smart home app I’ve ever used in both UI/UX and functionality. Extremely unintuitive and terrible at adding/managing devices.
Work perfect for me
This is a great app for controlling Shelly devices. I had trouble finding an adding devices initially because the instructions are a bit confusing. After going through the instructions a second time, I was able to figure it out and have not had any more trouble adding additional devices.
Note to Shelly - the instructions could use some improvement.
Note to Shelly - the instructions could use some improvement.
Show more
Appcrap!
Can’t even register a new account!
App experience terrible but devices are amazing
1 out of 4 RGBW2 would rconnect and upgrade firmware in the app. The other three would fail to “connect to the cloud” resulting in a failure to adopt. I found the archive firmware link and manually upgraded all devices. I use Home Assistant exclusively but figured I would give the app a try. It’s horrible. It’s disappointing because the devices are so great and I fear people won’t use them because of this terrible app.
Of the one device that did connect if found the “room” requirement to adopt (if not hidden) clunky I also didn’t find it easy to move devices to different rooms.
Really Shelly should push Home Assistant and their hardware more and this app less. I’ll give it a try next update but would not recommend at this point in time.
Of the one device that did connect if found the “room” requirement to adopt (if not hidden) clunky I also didn’t find it easy to move devices to different rooms.
Really Shelly should push Home Assistant and their hardware more and this app less. I’ll give it a try next update but would not recommend at this point in time.
Show more
Won’t connect, won’t find
Same experience as others - the app keeps throwing errors about being unable to find the device, then try resetting a dozen times and you may get lucky, but even after finding the device it says can’t connect (even though my phone is directly connected to the Shelly AP), then the device disappears
Great upgrade
Much more reliable. Love the flexibility. No problem adding devices.
Works ok
Works ok
Response from developer
Thank you for the review! Please submit a ticket with our support team here - https://shelly.cloud/support/ and they will help you to resolve the issue.
impossible to add any device.
the product idea is amazing, but the app is so complicated! Too many option, not so simple as Tuya. And to add a device is a pain! the app find the device then you can’t see it on the discovered devices. The company should focus more on the UI than having 100 products that wont be able be used.
Great app improvement
I love how the shelly new app looks like. People are complaining because they don’t how to use it.
Great job
Great job
