Broken
It won’t let me login. I’ve created an account and it does nothing
Get app
Easy to use
Don’t waste your time
This app is completely useless. Now, does it not show you the colors you’ve ordered after the fact. So you can make sure that you’re picking up the right colors. You cannot go back and look at what you’ve ordered in the past. To double check and make sure you received exactly what you ordered. It takes more time to use the app than it does to call the store. I just spent 5k on paint. And have no idea if I got what I ordered. Hopefully someday they come out with something user friendly.
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Frusturating
This is a better version of the app compared to android, but this has not been nice to use. Each page takes a long time to load. The app cart and web cart don’t sync, so don’t start on your computer and try to finish here. It won’t work! I continued to get errors while trying to checkout until finally it just deleted my whole cart and showed it as empty. Most annoyingly, I applied a 50% off paint coupon to my order that got an error and then was deleted. The order didn’t go through and now the coupon is no longer available in my account! I should have just called my order in rather than use this app.
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Clunky
I love Sherwin Williams. I am a small business owner and loyal customer, but the app is not very good. It’s clunky, slow to load, and certain items you can’t find without calling and getting the inventory numbers. It’s fine enough for paying account balances though. This is not a reflection of SW products or associates. They maintain the highest quality of customer service of any store I shop at
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