shiftNOW User Reviews

Customer Experience

Positive experience42.1% of reviews
Neutral15.8% of reviews
Negative experience42.1% of reviews

~ Based on 38 written reviews from the US App Store.

What users say

Is shiftNOW Safe?

shiftNOW appears safe based on user ratings. AppsHunter Safety Score for shiftNOW is 91/100.

This assessment is based on 469 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.1% of ratings point to a safe experience
2.6% of ratings suggest some concerns
8.3% of ratings point to a risky experience

~ Based on 469 App Store ratings for shiftNOW.

Is shiftNOW Legit?

shiftNOW appears legitimate, with a few gaps. AppsHunter Legitimacy Score for shiftNOW is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very easy to find work and get paid

Easy

Response from developer

Hi there! Thank you for your review — we’re so happy to hear you’ve found it easy to find work and get paid through the app. We appreciate your hard work and are grateful to have you as part of the shiftNOW community!

Pay system sucks

You wait 2 days for the money to go into your acct and then once it’s no longer pending you have to wait another 3-5 days to cash out without a fee, not to mention the mandatory upfront fee.

App

This app glitches so much! They fix one problem and now it’s another one. You can’t pass the set up wallet screen because the button doesn’t work. You can be missing out on money because of this app smh

Unable to create profile

I typed all of my information in but “NEXT” button isn’t working

App Doesn’t Work

I tried setting up my profile and the next button wouldn’t work . Very disappointed with the app .

Scammy

I downloaded the app and did the phone verification and completed my details went to hit next and app failed to work. I checked WiFi and cellular connection and all was fine, my other apps work. I think this app is just phishing for our personal information and is a scam. I do NOt recommend

Response from developer

Hi there – thanks for letting us know. This issue has been resolved, so you should now be able to complete your sign-up and start booking shifts. If you’re still running into any difficulties, please contact our Support team through the shiftNOW app or by emailing support@shiftnow.com and we’ll help get you squared away.

Taking care of people

It is wonderful to work with an organization that values your time and effort.

Response from developer

Hi there – thank you so much for your kind words! We’re thrilled to hear that you feel valued when working with shiftNOW. Our Shifters’ time and effort mean everything to us, and we’re grateful to have you as part of the community.

Scam

There are no jobs on this app.

Don’t waste your time

If your in California don’t bother . They have a waitlist and the only jobs are on the eastern seaboard. It’s a scam to just download the stupid app

Customer service is a joke

My rating got dropped because somebody decided to choose me last second while I was busy at work. Later they said I didn’t confirm so my reliability dropped. I’m sorry but I’ve got a life get over yourselves we’re not 12😂 clowns

Response from developer

We're sorry to hear this but we appreciate your feedback. At shiftNOW, we pride ourselves on quality and, as a result, have a more thorough sign-up process than other apps. Our Support Team is happy to connect with you to help you get started and assist as needed. If you have any questions or concerns, our Support Team can be reached at support@shiftnow.com. The shiftNOW Team

Never again.

Scam. Don’t even trust them with your details or uploading a video. Owner (Andrew) is another entitled elitist “know nothing “ do no good’er. Childish unprofessional and reall sad to see this lowball level of exploitation of hospitality workers in a state that pay the least!

Horrible

It was going good setting it up until it won’t let me move past the wallet part idk

Good and bad

Generally things are great. However, I recently had an issue where an employer canceled the job after I showed up. Since our contract says they must pay for four hours if they cancel within 24 hours, I agreed to stay until the other person showed up just in case something happened. I figured they might as well use me while they were paying me anyway. I immediately notified shiftNOW. Needless to say, the other person showed more than an hour late. I left when he showed. Then, I didn’t get paid for the four hours; I only got paid for two. ShiftNOW did not honor the contract that we as contractors have with ShiftNOW. It doesn’t matter what contract they have with the employer.
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Response from developer

Hi there! Thank you for your review - we appreciate your hard work and dedication to serving the businesses on our platform. According to shiftNOW's policy, if a business sends a Shifter home early, the business can adjust the shift duration before payout to reflect the amount of time worked. If the payment you received does not match the number of hours you stayed at the shift, please note that you may dispute your payment within the mobile app within 72 hours of the shift's end time.

Fav New App

YASS!! I love this app! Such a great way to make money on your own terms. The support line is so helpful!

FANTASTIC

Helped me make friends AND find full time work after moving to CHS. Still use occasionally to make extra money on the side.

Response from developer

We're so happy to hear this! Thanks for your hard work!

Y’all doing too much why do I have to upload a video to get shifts

Y’all doing too much why do I have to upload a video to get shifts

Terrible tech setup.

The set up is very annoying because they don’t even tell you what areas they are located in. It makes you finish your profile in order to see any shifts at all. First of all you need to show shifts in order to show that companies are working with you and folks are not wasting time. Second in some form show where you reside at. Filling this out and finding out it’s not even in my area is annoying. This said only SC and TN cities. Either this company didn’t make sure only those areas have access, didn’t update, or they forgot how big the world is and folks won’t drive a days worth of hours for one shift. If your not in SC or TN waste of time and they won’t tell you that on there you have to fill it all out to see anything that’s a shift.
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Response from developer

Hi there. We're sorry to hear your frustration but we appreciate your feedback. In addition to listing our current markets throughout SC, GA, and TN in our app store, we've implemented some recent changes to highlight where shiftNOW is available. When providing your location within the shiftNOW app, you will be alerted of the current markets where shiftNOW operates. If you are outside of one of our current markets, you will be made aware that no shifts will be available in that area. We hope that we'll see you on the shiftNOW platform once we expand to your area! If you have any questions, please don't hesitate to contact us at support@shiftnow.com.

Had to put something!!

Tried to make a profile but they are not in Texas! 😒

I Love this app service..

This is such an amazing app, for the capabilities of meeting new people, trying out different establishments, paid in 24/48hrs after the shift. Truly an awesome idea and app!! As a recommendation though it needs to change the close off for the employers to be capable of editing for the open shifts. Like the wedding banquet we did last night, if they only needed two or three people at first, but then ended up going to need 5, there only option is to cancel the whole shift, thus losing the 2-3 people already confirmed for it and risk them not reapplying and getting them back into the shift. Plus us shifters and the employer can’t message or talk to each other through here, so lacking communication capability incase of a change. Only have a running late quick response with 2 or 3 times me increments to choose and send for us, and just a cancel shift for the employer option.
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Response from developer

We're so happy to hear that you're loving shiftNOW and we sincerely appreciate your feedback! Businesses on the shiftNOW platform can edit any shifts that start in more than 24 hours. If a shift begins in less than 24 hours, it cannot be edited; however, the business can post a new shift in the event they need more Shifters. When a new shift is posted, Shifters in the area will be notified and can apply. This also allows accepted Shifters to keep their shift and avoid having to reapply. Shifters who have been accepted to work a shift may contact the business they are working for through our in-app calling feature. In-app calling is available to Shifters up to two (2) hours before the shift's scheduled start time and up to one (1) hour after the shift's scheduled end time. Our team is hard at work to make in-app messaging available in the near future! We encourage you to follow us on social (@shiftnow.app) to stay up to date on all things shiftNOW! The shiftNOW Team

IT WILL NOT ACCEPT MY PROFILE VIDEO!!!

I have tried plenty of times to do a profile video in a light setting and dim setting, neutral colored shirts no patterns, smiling following the things it has told me to and it keeps rejecting my profile video tho I keep trying it has really taken a mental toll on me I have followed the profile video tips to a tea following my written and thought out script: Hi my name is name insert , I’m from place insert, I started working this year and my skill set includes janitorial services and mystery shopping, I have done plenty of shift and tempt gig jobs that include being employed by circle k and 7 eleven AND NOT WORKS
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Response from developer

We're sorry to hear that you've had a frustrating experience. Our team will be happy to set up a call to guide you through the video requirements and upload process. Please use the link below to schedule a time that works best for you. https://meetings.hubspot.com/shea-mcardle/shifter-screening-calendar Our Support Team can also be reached via email at support@shiftnow.com in the event you have any future inquiries. We hope to see you on some shifts soon! The shiftNOW Team