Shifts by Aya Healthcare User Reviews

Name: Shifts by Aya Healthcare
Rating: 4.9 (736 reviews)

Shifts by Aya Healthcare

Aya Healthcare, Inc

🔧 Utilities

🏥 Medical

Customer Experience

Positive experience16.9% of reviews

Neutral3.1% of reviews

Negative experience80.0% of reviews

~ Based on 65 written reviews from the US App Store.

What users say

Summarized from real user reviews of Shifts by Aya Healthcare. Based on 736 reviews and a 4.9/5 average, it highlights the 6 positives and 9 negatives reviewers mention most about this Medical app.

Positive things

👍User-friendly and easy to navigate
💼Most job opportunities compared to competitors
⚙️Customizable notification settings
📱Simple and intuitive interface
📈Continuous improvement with updates
🏥Expanding hospital network availability

Negative things

🐛App crashes and freezes frequently
🔔Notifications fail to arrive or are delayed
⏱️Extremely slow loading times
🔄Shifts disappear before they can be claimed
🚫Connectivity and synchronization errors
📵Silent notifications only (no sound alerts)
🔐Unexplained permission revocation after signup
⚠️Poor customer support and runaround responses
🔌Requires constant app reinstallation to function

Is Shifts by Aya Healthcare Safe?

Shifts by Aya Healthcare appears safe based on user ratings. AppsHunter Safety Score for Shifts by Aya Healthcare is 97/100.

This assessment is based on 736 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.0% of ratings point to a safe experience

0.4% of ratings suggest some concerns

2.6% of ratings point to a risky experience

~ Based on 736 App Store ratings for Shifts by Aya Healthcare.

Is Shifts by Aya Healthcare Legit?

Shifts by Aya Healthcare appears to be a legitimate app. AppsHunter Legitimacy Score for Shifts by Aya Healthcare is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Great app

App is user friendly. Very easy to navigate.

veeBG

4 months ago

Response from developer

Thank you for your review! We're glad you enjoy using the Shifts app!

Cna

The best aya healthcare recommended 100 perfect you will not regret working with this agency

Sollmaryy

5 months ago

Response from developer

Thank you for your review! We're glad you are having a positive experience.

Didn’t work

I just downloaded this and registered. After I verified my email address the app booted me and said that I no longer have permission to use the app. It didn’t say what happened.

JenIllet

8 months ago

Response from developer

We’re sorry to hear you're having difficulties with the app, and we'd like to learn more about your experience. Please email support@shifts.com so our team can assist you.

Love this app!!!!!

I love how easy it is to use, it is user friendly and you can set how you want notifications.

Wiil Weynnn

9 months ago

Response from developer

Thank you for your review! We're glad you're enjoying your experience with the Shifts app.

CNA

Thank you for you support blessings

Kevin o o

10 months ago

Response from developer

Thank you so much for taking the time to leave a review. We're glad you're enjoying your experience with us.

TELL ME WHY YOU NEED ME TO DO FULL ONBOARDING TO SEE THAT YOURE NOT IN MY AREA YET?!!?!!

You got me hopeful that I could have a side hustle. You didn’t just have me create an account to see if there was anything in my area, nope. You had me do full onboarding, which was annoying but if figured you wouldn’t have me do it for nothing. Yeah, it was for nothing. You don’t need my info for you to not be in my area. Do better. Lose my info.

Mikeswifey

10 months ago

Response from developer

We truly appreciate your feedback and would like to learn more, as what you described is not the experience we want to provide. If you're open to sharing your contact information, please reach out to support@shifts.com so we can look into it. Thank you again for letting us know

No way it’s working

I have tried to get work for 2 weeks now. This app hasn’t been great at all. It says shifts available not even a second before it’s gone. How it’s no way at all hours even 2am I try and it’s pops up and gone in a second or less. No one see the problem. Just say it’s no work or there are ghost shifts.

Wowwilbox

a year ago

Response from developer

We're sorry you're experiencing difficulties with the app. If you're willing, we would appreciate the chance to hear more and provide assistance. Please contact support@shifts.com, and a member of our team will get back to you.

Broken Again

This app is getting worse and worse. Before, the app would just take a little longer than usual to load shifts. Then the app would take much longer to load shifts, resulting in the shift being taken before it can be uploaded on the app. After that, the app was sending notifications of shifts dropping but wouldn’t let me click on them, wouldn’t upload the shift, it would say “there are no shifts” but I see shifts in the app or just a simple “connectivity error” until all the shifts were gone. Now, the app won’t even notify me when shifts drop or upload shifts either. I’ve tried using the usual channels of communication to get it resolved but instead I’m met with the run around of “it’s a troubleshoot issue”, “we’re working on it”, “it was an error on their end and they’re sorry” or “we didn’t get any reports of issues from any clinicians besides me”. This is not a user error, this is an employer IT error and now negligence towards taking accountability and not actually resolving the issues of their app malfunctioning.

Hyperbelly

a year ago

Response from developer

Thank you for sharing your experience with us. We know our team has been in touch to resolve the issue and you should now be receiving notifications. If you experience any other problems using the app, please reach out to support@shifts.com for assistance.

Bugs when trying to pick posted shifts.

I literally can’t pick up shifts because it takes too long to load. Not a WiFi problem, the app is just too buggy

Marquitos366

a year ago

Response from developer

Thank you for your feedback. We’re sorry about the issues you've experienced with the app. If you are open to providing more details, we would appreciate the opportunity to investigate this further. Please contact support@shifts.com so our Shifts App Product Manager can assist you.

I never get notifications on this app

It has happened multiple times where notifications will not go through. Some will go through but a lot of the time I will miss out on shifts or changes in shifts because I will not get a notification. I have tried everything to fix it on my end but I think it is a developer issue

Dreeeee.6

a year ago

Response from developer

Thank you for sharing your experience with us, and we're sorry you've been having difficulties with the app. We would appreciate the chance to learn more about your experience and provide support. Please contact support@shifts.com so our Shifts App Product Manager can assist you.

Ugh

The app breaks often and freezes. Very annoying as I need to use the app..!

drew92639

a year ago

Response from developer

We’re sorry to hear about your experience. We'd really appreciate the opportunity to learn more. Please email us the details at support@shifts.com so our team can look into your problem and help.

App not working

This app does not work, I would literally accept a shift the very second it is posted only got it to show that the shift is no longer available like how? U can never ever see any shift available and it is so frustrating…

Makolonayo

a year ago

Response from developer

Thank you for taking the time to share your feedback. We're sorry to hear about the frustration you've experienced with the app. We would appreciate the chance to investigate this further. Please reach out to support@shifts.com so our Shifts App Product Manager can personally assist you.

Connectivity issues

It won’t open due to connectivity issues . I be never had an app do this .

Laringiits

a year ago

Response from developer

Thank you for sharing your feedback with us. We're sorry you're experiencing difficulties with the app and would like to learn more. Please email support@shifts.com so our team can assist you.

Please shifts team

The app unfortunately freezes and breaks repeatedly which is so frustrating. I can’t give this a zero star but really disheartening that it’s not functional

TTamu173

a year ago

Response from developer

We appreciate the feedback and are disappointed you're experiencing difficulties with the app. If you're open to providing additional details, please email support@shifts.com so we can learn more.

Works well for what it is

App works well for picking up shifts. The most jobs available on this app compared to all others I use.

ICU Wiz

a year ago

Response from developer

Thank you for the review. We're glad to hear you enjoy using the app to pick up your shifts!

Seamless

Love this app.

Suzie Crabgrass

a year ago

Ugh

Not sure why they cleared their low star feedback to hide bad reviews — the app breaks often and freezes. Very annoying as I need to use the app. Fix it please!

Lilly hovland25

a year ago

Response from developer

We’re sorry to hear about your experience. We'd really appreciate the opportunity to learn more. Please email us the details at support@shifts.com so our team can look into your problem and help.

Continued Improvement

This app/aya has had some rough periods, but with the newer updates and additional hospitals to work at, things are improving by a lot

Tammy Inocencio

a year ago

Response from developer

Thank you for your review! We're glad to hear you're having a positive experience using the Shifts app.

Always down

It needs lots of improvement, I can never access available shifts since the app freezes constantly. It takes a long time to log back in. It’s a headache.

Esquito

a year ago

Repeatedly booted out of staffing with assigned hospital

This has happened to me twice where the hospital I am assigned to will accidentally boot me out of their lists of registry staff they notify when they are short. Also the available shifts on the Shifts app will cease to exist so then I have to reach out to staffing to tell them my concerns on this matter. I am then told to just wait it out or don’t receive the assistance that is needed to be added back to the assignment I am already assigned to into the Shifts app. Therefore, I have moments where there are no Shifts notifications for over two weeks with no resolutions to that issue. I am being told to reinstall the app, restart my phone, and just speak to my Per Diem recruiter, further redirecting my issue to other people when it is an issue within the staffing department. I wish there was a better way to resolve this issue because I like working for the Aya Healthcare company.

Monitor Technician

2 years ago

Response from developer

Thank you for your feedback. We'd love to hear more about your experience. Please email us the details at support@shifts.com so our team can look into the issue and assist you.