Shifts by Aya Healthcare User Reviews

What users say

Top reviews

Great app

App is user friendly. Very easy to navigate.

Cna

The best aya healthcare recommended 100 perfect you will not regret working with this agency

Didn’t work

I just downloaded this and registered. After I verified my email address the app booted me and said that I no longer have permission to use the app. It didn’t say what happened.

Love this app!!!!!

I love how easy it is to use, it is user friendly and you can set how you want notifications.

CNA

Thank you for you support blessings

TELL ME WHY YOU NEED ME TO DO FULL ONBOARDING TO SEE THAT YOURE NOT IN MY AREA YET?!!?!!

You got me hopeful that I could have a side hustle. You didn’t just have me create an account to see if there was anything in my area, nope. You had me do full onboarding, which was annoying but if figured you wouldn’t have me do it for nothing. Yeah, it was for nothing. You don’t need my info for you to not be in my area. Do better. Lose my info.
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No way it’s working

I have tried to get work for 2 weeks now. This app hasn’t been great at all. It says shifts available not even a second before it’s gone. How it’s no way at all hours even 2am I try and it’s pops up and gone in a second or less. No one see the problem. Just say it’s no work or there are ghost shifts.
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Broken Again

This app is getting worse and worse. Before, the app would just take a little longer than usual to load shifts. Then the app would take much longer to load shifts, resulting in the shift being taken before it can be uploaded on the app. After that, the app was sending notifications of shifts dropping but wouldn’t let me click on them, wouldn’t upload the shift, it would say “there are no shifts” but I see shifts in the app or just a simple “connectivity error” until all the shifts were gone. Now, the app won’t even notify me when shifts drop or upload shifts either. I’ve tried using the usual channels of communication to get it resolved but instead I’m met with the run around of “it’s a troubleshoot issue”, “we’re working on it”, “it was an error on their end and they’re sorry” or “we didn’t get any reports of issues from any clinicians besides me”. This is not a user error, this is an employer IT error and now negligence towards taking accountability and not actually resolving the issues of their app malfunctioning.
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Bugs when trying to pick posted shifts.

I literally can’t pick up shifts because it takes too long to load. Not a WiFi problem, the app is just too buggy

I never get notifications on this app

It has happened multiple times where notifications will not go through. Some will go through but a lot of the time I will miss out on shifts or changes in shifts because I will not get a notification. I have tried everything to fix it on my end but I think it is a developer issue

Ugh

The app breaks often and freezes. Very annoying as I need to use the app..!

App not working

This app does not work, I would literally accept a shift the very second it is posted only got it to show that the shift is no longer available like how? U can never ever see any shift available and it is so frustrating…

Connectivity issues

It won’t open due to connectivity issues . I be never had an app do this .

Please shifts team

The app unfortunately freezes and breaks repeatedly which is so frustrating. I can’t give this a zero star but really disheartening that it’s not functional

Works well for what it is

App works well for picking up shifts. The most jobs available on this app compared to all others I use.

Seamless

Love this app.

Ugh

Not sure why they cleared their low star feedback to hide bad reviews — the app breaks often and freezes. Very annoying as I need to use the app. Fix it please!

Response from developer

We’re sorry to hear about your experience. We'd really appreciate the opportunity to learn more. Please email us the details at support@shifts.com so our team can look into your problem and help.

Continued Improvement

This app/aya has had some rough periods, but with the newer updates and additional hospitals to work at, things are improving by a lot

Always down

It needs lots of improvement, I can never access available shifts since the app freezes constantly. It takes a long time to log back in. It’s a headache.

Repeatedly booted out of staffing with assigned hospital

This has happened to me twice where the hospital I am assigned to will accidentally boot me out of their lists of registry staff they notify when they are short. Also the available shifts on the Shifts app will cease to exist so then I have to reach out to staffing to tell them my concerns on this matter. I am then told to just wait it out or don’t receive the assistance that is needed to be added back to the assignment I am already assigned to into the Shifts app. Therefore, I have moments where there are no Shifts notifications for over two weeks with no resolutions to that issue. I am being told to reinstall the app, restart my phone, and just speak to my Per Diem recruiter, further redirecting my issue to other people when it is an issue within the staffing department. I wish there was a better way to resolve this issue because I like working for the Aya Healthcare company.
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