Slow to setup
Downloaded the app to make some extra money on the side of my full time CNA job. Waited a full month for them to “review the status of my license” before I eventually gave up and went with a different agency. If you are looking for work now, go with a different app.
Waste of my time.
I’m a ICU, I’m unable to use the app for unknown reasons. It won’t let me do one of two background checks needed. But they won’t tell you at all, the AI chat bot is useless, the chat with costumer service is horribly buggy.
Called customer service, she had no answers to why I couldn’t get a background check, the app says it’s locked and not ordered. I wasted over a month trying to get it to work. It never did and I wish I never attempted to try this app.
UPDATE: I emailed them about this after they commented and they are ignoring me. Again this is not a helpful service. Don’t waste your time.
Called customer service, she had no answers to why I couldn’t get a background check, the app says it’s locked and not ordered. I wasted over a month trying to get it to work. It never did and I wish I never attempted to try this app.
UPDATE: I emailed them about this after they commented and they are ignoring me. Again this is not a helpful service. Don’t waste your time.
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CNA
Really nice well supply height, patient ratio to staff is good
The set up
It’s not a simple payout system, especially trying to wait get an invoice from a facility that’s unprofessional.
Response time is terrible
Just as indicated! Using the platform for years, now something isn’t…right. Reached out regarding an issue, opened a case. Was told to wait 48-72h. I waited 96! Reached out again, told to wait another 48h, I waited 72, still no update. Reached out today they’re “working on it”😡 why isn’t anyone reaching to me for status ESPECIALLY if more time is required! Time is money and I hope I’m compensated accordingly
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