ShinePhone Reviews: Is It Legit?

ShinePhone
ShinePhone
Shenzhen Growatt New Energy Technology Co.,Ltd

Customer Experience

Positive experience18.0% of reviews
Neutral13.8% of reviews
Negative experience68.2% of reviews

~ Based on 761 written reviews from the US App Store.

What users say about ShinePhone

Is ShinePhone Safe?

ShinePhone has mixed safety signals based on user ratings. AppsHunter Safety Score for ShinePhone is 50/100.

This assessment is based on 170 user ratings, with an App Store average of 2.4/5.

Safety Analysis

28.2% of ratings point to a safe experience
12.4% of ratings suggest some concerns
59.4% of ratings point to a risky experience

~ Based on 170 App Store ratings for ShinePhone.

Is ShinePhone Legit?

ShinePhone appears to be a legitimate app. AppsHunter Legitimacy Score for ShinePhone is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stop with the sign flashing up for me to rate etc on facebook/ instagram

It’s really irritating that every time I open the app it wants me to review etc on facebook/ instagram, I’m not advertising your business for you and having to press no every single time I open the app is really annoying!!!!

Gute Sache

Zuerst hatte ich wenig Erwartungen an die App, da sie ja wirklich nicht so gut bewertet ist. Dazu kann ich sagen die Registrierung des OSS Kontos wird wenig erwähnt. Wenn man allerdings herausgefunden hat, dass man dieses zuerst auf dem Computer anlegen muss ist der Rest sehr einfach zu integrieren, da man alles über Scanfunktion machen kann. Die Live Wiedergabe funktioniert am Ende auch einwandfrei, auch wenn es nicht so verspielt angezeigt wird wie bei Solakon. Die Funktionen sind völlig ausreichend und ich bin zufrieden.
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Does a basic job

I have been using ShinePhone for quite awhile now, its functions are basic and I want to pull out more information as I’ve upgraded the system to incorporate the Noah 2000. But information is limited and even more restricted, I am unable to pull out how much power the battery has given out through the night or drainage, Support on the site has crashed and I have not been able to get any response from the bot. All I get is a rotating icon. Then I have to shut down the app and restart it because you cannot exit out of the Help section.
If you want basic information regarding how much inverter is giving out then you’re able to pull up history but when it comes to a battery the information disappears and you’re unable to pull up any information apart from what you’re currently giving out to the house and what you’re receiving and whether the battery is charging or discharging.
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Good app x just developed issue with last update

Since last update, keep getting maintenance popup to-load photos to social media for money. Tried deleting app and reloading keep getting popup, also have same issue on different devices.

Annoying pop up after update

It is fine that the app is continually updated however there is no need to ask for agreement of terms and conditions after every update. That is just annoying.

Unnecessarily complex

I like the graphical representation to show the power production and use but throughout the there are so many names of things that are hard to decipher. It seems to be written for a professional installer to use and when there are inevitably problems to resolve like datalogger going offline, it is impossible to work out what to do. Lots of tabs and drop down menus but no explanation of what they mean and no help available. Truly horrible
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Battery issues

Please fix the battery issue as it not giving any information and has been like this since this last update

Gar nicht schlecht!!!

Ich habe ein Balkonkraftwerk mit zwei Panels, Wechselrichter, Speicher und einem Shelly Smartmeter im Stromkasten. Ich habe zuerst versucht, alles selbst einzurichten, womit ich relativ weit kam, aber optimal, habe ich es nicht hinbekommen. Dann habe ich alles gelöscht. Wollte von vorne anfangen, was dann gar nicht mehr funktioniert hat. Also habe ich den Support eingeschaltet, der mich Schritt für Schritt unterstützt hat. Nun ist alles eingerichtet, wie ich es mir vorstelle. Dank Shelly Smartmeter erreiche ich beinahe Nulleinspeisung. Es gibt in der Übersicht noch einen Anzeigefehler bezüglich der aktuellen Erzeugung (aktuelle Leistung und am aktuellen Tag erzeugte Energie) - hier wird jeweils eine Null angezeigt. Das lässt sich aber an anderer Stelle ablesen. Im Großen und Ganzen bin ich sehr zufrieden.
edit: nun, ein paar Tage später funktioniert auch plötzlich die Übersicht perfekt, daher ändere ich meine Bewertung von 4 auf 5 Sterne 🤩
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Doesn’t work

I had this app when I had my solar panels fitted a few years ago. It worked (with problems) through 2022 and 2023. Occasionally it might work in 2024, but mostly it didn’t. And it hasn’t worked at all in 2025. If I could use another app to monitor my electricity usage and solar power consumption I would. This is a complete and utter waste of time. The only consolation is that from those first two years I do know that I’m saving money.
If you have the option (which I didn’t) of using another app, then do so. This is just a complete waste of time as it just doesn’t work and every time it’s updated it wipes out the previous usage info (when it was working).
Update Feb 2026 - still doesn’t work. Every time this app is updated it wipes out your previous records. If you get this to work for you make sure you never ever update it. I only keep this on my phone now in the hope that one day it will start working again. It’s got all my info on it, but according to this I didn’t generate any electricity in the last 2 years. It last worked in January 2024. Since then, it has not recorded anything from my solar electricity supply.
Update again. August 2026.
Okay, I’ve just seen some four and five star reviews from May 2026 wondering why all the bad reviews. Well, here I am in August 2026, the app has just updated a few days ago. It is currently showing zero. Absolutely nothing recorded during the hottest summer we’ve had in decades. Even looking at the yearly figures it only shows figures for 2022, 2023, and barely anything for 2024. Apparently in 2025 my solar panels didn’t generate any electricity or so far in 2026. So yes, it remains totally useless.
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Very Happy

I have been using the ShinePhone 1.0 app for well over a year now and am very happy with the ease of use and monitoring of my system. I am located in Middle Tennessee and have monitored my system from as far west as Hawaii, as far northwest as Massachusetts. And as far north as Ohio.

While I have three es5000’s and they all are similarly inverting from separate strings, I only have one data logger. Whatever the data logger reads, I multiply times three and that generally is my daily production.

I too wonder about the low ratings.

I am very happy and satisfied.
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Stop sending power to grid

Grid paying $0.000 /kw for the generated electricity so why we exporting electricity to them while the battery is 20% or less
It will be nice if we can change settings to charge the battery not helping the greedy grid for free

Latest update

Gives incorrect readings SOC

Password issue

If you have a password containing characters not part of the normal alphabet (&$@ etc), my experience is that the app will not register and you will be unable to perform any energy related activity (usage, kWh per day generated etc). How complicated can it be for me to use my router password, however easy or complex I want to make it). Your app, my router, my password!
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Functional

Very good app. Occasionally takes a while to update with my latest readings but that’s only a minor issue. It would be great to have an iOS widget showing key values!

Widget Support needed

Please bring out widget support with custom views.

Não funciona

Não aceita login no meu iphone.

Inversor

El inversor siempre esta fallando y si esta funcionando bien ls aplicación te sigue dando error, fatal la aplicacion

Can no longer login

Since the update I can no longer login to my account

Good.. But..

This app is good. But after every update it logs out.

Datalogger

Why everytime after update the aplication change the settings the datalogger to the default settings?