High pricing ?
I am writing because I am deeply disappointed with the direction Goodwill appears to be taking, particularly with the pricing of donated items on your online marketplace.
Every item you receive was donated at no cost by people who believed they were helping a charitable organization serve the community. Donors do not give their belongings so they can be marked up and sold at prices that often rival—or even exceed—retail stores.
I understand that Goodwill needs revenue to fund its programs, but there is a significant difference between supporting a nonprofit mission and appearing to capitalize on free donations. When shoppers see donated items priced like collector's items or brand-new retail merchandise, it creates the impression that Goodwill has shifted its focus from community service to maximizing profits.
Many families rely on thrift stores because they cannot afford traditional retail prices. Donors also expect their contributions to remain accessible to those who need them most. Pricing donated goods beyond the reach of everyday people undermines the very purpose many believe Goodwill exists to fulfill.
I urge Goodwill to take an honest look at its pricing practices and ask whether they truly reflect the organization's stated mission. If the public continues to see greed instead of generosity, you risk losing the trust of both donors and shoppers. Once that trust is lost, it is difficult to regain.
I hope this feedback is taken seriously. Goodwill has the opportunity to demonstrate that its mission is about serving communities rather than squeezing the highest possible dollar from items that were freely donated by generous people.
Thank you for your time. I look forward to your response.
Every item you receive was donated at no cost by people who believed they were helping a charitable organization serve the community. Donors do not give their belongings so they can be marked up and sold at prices that often rival—or even exceed—retail stores.
I understand that Goodwill needs revenue to fund its programs, but there is a significant difference between supporting a nonprofit mission and appearing to capitalize on free donations. When shoppers see donated items priced like collector's items or brand-new retail merchandise, it creates the impression that Goodwill has shifted its focus from community service to maximizing profits.
Many families rely on thrift stores because they cannot afford traditional retail prices. Donors also expect their contributions to remain accessible to those who need them most. Pricing donated goods beyond the reach of everyday people undermines the very purpose many believe Goodwill exists to fulfill.
I urge Goodwill to take an honest look at its pricing practices and ask whether they truly reflect the organization's stated mission. If the public continues to see greed instead of generosity, you risk losing the trust of both donors and shoppers. Once that trust is lost, it is difficult to regain.
I hope this feedback is taken seriously. Goodwill has the opportunity to demonstrate that its mission is about serving communities rather than squeezing the highest possible dollar from items that were freely donated by generous people.
Thank you for your time. I look forward to your response.
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Trust issues
This auction platform appears to manipulate its bidding process. For example, an item was sitting at $15. I refreshed the page continuously for about 10 minutes and the price never changed. The moment I placed a bid of $16, I was instantly outbid. I refreshed the page again for a couple of minutes—still no changes. I then bid $18, and again I was outbid immediately. Out of curiosity, I placed a bid of $70, and within the same second, I was outbid once more.
From my experience, this does not look like a fair or transparent auction. It creates the impression that bids are being artificially driven up, which seriously undermines trust in the platform.
From my experience, this does not look like a fair or transparent auction. It creates the impression that bids are being artificially driven up, which seriously undermines trust in the platform.
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The worst things about good will
First it has the ugliest clothing and it has stuff that looks like it has stains! I looked one glimpse of this app and it sucked I looked for 4th of July stuff and it didn’t have any! I hate thrift stores.Ugh!😡
Worst app ever!!
If I could give less reviews I would. App is clunky, Goodwill will overpriced items and shipping is ridiculous! Don’t waste your time!
This is a good app but…
When i check a item it says that its been sold out despite being listed still
