Searches Return Without Images
More and more the app is returning results with no images for both saved and dynamic searches. I have done all the traditional IT troubleshooting steps and it is still happening - it is 100% an app issue.
Good luck
App is slow as dial-up days which causes losing bids. Constantly freezing, and people overpaying for used goods you can buy cheaper on Amazon for same part/brand.
App Constantly Crashes
There are some good finds but the customer experience takes a nosedive when the app crashes every 15 minutes. Goodwill makes more than enough money to fix their app, not sure why it’s been so terrible for so long.
Glitch
The app keeps glitching and lagging.
App is painful to use
Love the content and ability to bid on auctions, but the app freezes super frequently and crashes occasionally, which makes it hard to shop.
High shipping cost , APP Not working !!!!
Not working
Pure Dysfunction
This app is more than glitchy it’s archaic and totally dysfunctional. It logs you out randomly and gets stuck as auctions close. Today it got stuck during the last minute of an auction I stayed up two hours to bid on. The updates make it worse not better. FIX YOUR APP
Hate the Bidding (UPDATED)
This is Goodwill, for god's sake. Just let me buy stuff directly. Instead, I get a multi-day war for a pre-owned bowl. Raises prices to amounts that make me just want to buy new stuff and generate more waste.
UPDATE: DO NOT USE THIS APP IF YOU WANT GOOD PRICES. I paid $9.99 for some used bowls today and the shipping+handling (the hell is handling?) brought the price up to about $30??? It's incredibly shady and not transparent -- the price for shipping SHOULD BE INCLUDED IN THE ITEM PRICE OR AT LEAST THE DESCRIPTION. Absolutely destroys the entire purpose of the app.... I could get new stuff for significantly cheaper.
UPDATE: DO NOT USE THIS APP IF YOU WANT GOOD PRICES. I paid $9.99 for some used bowls today and the shipping+handling (the hell is handling?) brought the price up to about $30??? It's incredibly shady and not transparent -- the price for shipping SHOULD BE INCLUDED IN THE ITEM PRICE OR AT LEAST THE DESCRIPTION. Absolutely destroys the entire purpose of the app.... I could get new stuff for significantly cheaper.
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Terrible App
This App is garbage. Poorly developed and designed. Very unstable, crashes, terrable user interface for mobile devices, does not scale, images off the screen. Clunky pay function, not user friendly. Buy shop Goodwill online is a good service, just need a better designed, user friendly App.
High shipping cost , current error with app to preview
Not working
Needs updating
App is kicking you out after a while. During the bidding process, the app is getting to freeze.
Shipping is freaking ridiculous high!
Shipping is freaking ridiculous high!
Everything is overpriced
Everything is overpriced, and it really feels like employees are artificially driving up the prices by bidding against customers. If you don't win an item, suspiciously enough, it ends up right back on the app a week later. Shady practices and completely disappointing!
Extortion for free items!
When you’re bidding on the item, you don’t know what the shipping will come out to and once you realize how much you’re paying for shipping and it cost more than the actual item you’ll see how this is just extortion! No thank you way overpriced
This company HATES its customers
Imagine being a company that sells DONATED items at market price and then turning around and making an app like this. Terrible app, with buggy features, terrible UX. Absurd pricing models, awful customer support. Goodwill, use some of the money you get from selling things that you get for free to improve your app.
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S———- Circus Nightmare
Terrible terrible app. There is NO financial reason for this app to be so terrible. Systematically removes certain items from bidding when the price is too low (even though this fact is NOT posted). Shopping is at least DOUBLE what it should be in EVERY transaction. It’s a scam pure and true. Stop donating to Goodwill and choose another local 501(c)(3). These people are greedy criminals. Unless you are looking for something REALLY obscure from 30 something years ago you are 110% better off going through eBay.
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Pay attention
They will sell you things that are broken ripped and have funky smells. So make sure you read every detail also in the beginning the shipping is very reasonable but then all of a sudden shipping is $15 or more.
Evil corporation
They get this stuff for free, but the second you open this app you see auction listings for 4k$. What happened to hunting at thrift stores? Everytime I find something on here that’s being auctioned by a thrift store near me, it’s bough for 10x what the asking price would’ve been less than two years ago when they still had physically jewelry displays by someone who lives across the country. Totally takes a way the fun of hunting at your local goodwill because it all is just sold for max profit on here. This place shouldn’t be named Goodwill any longer, it is a shell of what it used to be and is a second hand store more than a thrift store.
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worst app
this goodwill app is the worst it’s always crashing down right when it’s bidding time the amount of money they make they need to invest it in the app to make it better for people
Bots on this app
I would love to say that I appreciate the constant updates or in the past few months i can really see you guys trying your best to perfect this. I can say I do notice on certain items of value you will run into after bidding you are immediately out bidded randomly. This happens it till a certain threshold people set on items. So for example a 10$ item, someone sets a threshold of 100$ on it. You run into this item and bid on it all the way up to 80 and you notice the entire time somone some how u are getting immediately out bidded. You reach 101 and it suddenly stops. Does that example make sense ? I'd set a verification before you bid on an item.
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Good when app is working
App Constantly crashing, links are dead, sign in issues, app needs updating like yesterday.
