Horrible design
If you can log in it is hard to navigate. I created my account with Google but they took away the ability to log in with Google in the app.
Can’t use “sign in with Apple”
If you used the “sign in with Apple” go create your account online, the app currently doesn’t offer that option to sign in. The app only offers Facebook and Google options for sign in so I couldn’t get in on the app. Will continue to use website for now.
Don’t download this app!
They closed my account for no reason and left money on my account and won’t let me have my money! Horrible customer service as well! Not surprised they have a 2 star rating!
Terrible app
I used google to first sign up with the company, 3 out of 5 times I try to sign in using the app, google is not a choice to sign in. THIS IS THE ONLY WAY I CAN SIGN IN….. So I can not sign in or do the shops I have signed up for. And then this goes against me.
Disappointed
I said I did something that I did not do and I wish I would’ve read the reviews before I signed up for this. I had signed up for several shops to do and I had car issues. If it wasn’t for this company I wouldn’t have had car issues so beware look for other shopping apps to do do not recommend this one.Don’t allow they don’t allow any kind of mistakes. I guess they’re perfect and I hope they pay me for what I have done ,Because I’m not doing charity work that they could do themselves.And customer service is rude on top of that.No wonder jobs sit there and don’t get filled for such a long time. They expect a lot for just a little money. Also Bree is very rude and unprofessional. THEY DONT APPRECIATE THE GOOD PEOPLE BECAUSE THE PAY IS SAD !!! IF I DONT GET MY MONEY SOON I WILL BE REPORTING TO THE PROPER PEOPLE!And I absolutely don’t recommend these people at all. I know people that are actually working for Kroger’s that are actually doing shopping and these people are too dumb to know it. sadly, they don’t do their own footwork!!!So if you want to do a secret shoppers thing, I don’t recommend this place. These people are very rude and unappreciative.
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Disappointed
I said I did something that I did not do and I wish I would’ve read the reviews before I signed up for this. I had signed up for several shops to do and I had car issues. If it wasn’t for this company I wouldn’t have had car issues so beware look for other shopping apps to do do not recommend this one.Don’t allow they don’t allow any kind of mistakes. I guess they’re perfect and I hope they pay me for what I have done ,Because I’m not doing charity work that they could do themselves.And customer service is rude on top of that.No wonder jobs sit there and don’t get filled for such a long time. They expect a lot for just a little money. Also Bree is very rude and unprofessional. THEY DONT APPRECIATE THE GOOD PEOPLE BECAUSE THE PAY IS SAD !!! IF I DONT GET MY MONEY SOON I WILL BE REPORTING TO THE PROPER PEOPLE!
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Disappointed
I said I did something that I did not do and I wish I would’ve read the reviews before I signed up for this. I had signed up for several shops to do and I had car issues. If it wasn’t for this company I wouldn’t have had car issues so beware look for other shopping apps to do do not recommend this one.Don’t allow they don’t allow any kind of mistakes. I guess they’re perfect and I hope they pay me for what I have done ,Because I’m not doing charity work that they could do themselves.And customer service is rude on top of that.No wonder jobs sit there and don’t get filled for such a long time. They expect a lot for just a little money.
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SCAM!! They won’t pay as promised
Don’t use this app it’s a scam I did a job and never got paid.
App is giving error code
I can’t log in for weeks. My app is up to date, but when I log in I am given an error code. I’ve sent help tickets and also receive error codes.
Scam
If you make 1 mistake they will not pay you. You have to be perfect at all times. If you email to ask them a question, they will NOT help you and will say to figure it out yourself. Don’t waste your time. It’s just charity work.
Brand new name, broken interface
I see this was updated 2 weeks ago. Sad. Since these guys changed the name to CX, nothing works. App was demanding exact location now it just simply doesn’t work like at all. Sometimes when things change, they do not get better. Don’t get me started on the website. Also pretty useless with non functioning menu and a just stupid shop search interface. Is this biz run by old people who don’t know how to hire developers? Not to be ageist but I’ve seen this before. The upper management has no idea how apps work, is my guess. In short, all this hassle does NOT feel like helping out anymore with their low paying shops, most of which are drug screens!!! I take edibles! They’re bloody legal!
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Makes no sense
I downloaded this app last night . Assignment one pays $5 to shop at LAX international airport at the international terminal . Pays $5…parking for the first hour is $9. Two other assignments are drug tasting . Basically allowing my DNA information to be stored and use per the contract I will need to sign. One other assignment is 20 minutes drive, $9 allowance and $5 payment. So payment is less then minimum wage per hour and by the time driving and surgery is done and I will have to pay gas too. If you are downloads this app thinking you can shop for free, unless you are hungry and willing to drive one hour to get $5-$9 this is not for you .
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Disappointed
The app doesn’t work and the website often glitches too. The customer service is not accommodating to shoppers and I feel like I was scammed, because they made me pay upfront for items which were not reimbursed due to unclear descriptions.
Won’t upload shop
I completed a shop, and one uploaded. But the second one just sits on that stupid loop for hours and won’t let me complete the shop.
No longer works
Worked great until a couple months ago and it won’t let me log on with Facebook.
App doesn’t load
App does not load on my phone anymore. I even deleted and downloaded the app again. Still doesn’t load. Someone fix this. Otherwise the app is useless and I have to log onto the website.
Keep deactivating my account
They keep deactivating my account.
Bad Service to Shoppers
I had been working for this company for a good while now all of a sudden this Maranda came in changed everything pay went down, the amount of stores i would do went down and then the Scheduler , Maranda, is useless need to bring Stacie back
Decent app, fantastic program
I’ve been a shopper with Second To None for a few years and the selection and variety of shops has continued to improve. I am located in the Midwest, so it may not be a good option everywhere, but as a program participant, the addition of the mobile app has been huge. Prior to the release of the mobile app, I had to save my photos to my laptop and submit from there. With this app I am able to schedule or re-schedule my shop dates, submit shops, and track my payment statuses. The app is fairly simple and semi-intuitive, but it does everything that I need.
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Not working
It will not allow me to make an account..i tried my google account and its not even letting me put in my credentials..i even tried resetting my password and it keeps say “please try again”
