Showcase Cinemas User Reviews

Customer Experience

Positive experience41.3% of reviews
Neutral4.3% of reviews
Negative experience54.3% of reviews

~ Based on 92 written reviews from the US App Store.

What users say

Is Showcase Cinemas Safe?

Showcase Cinemas - U.S. appears safe based on user ratings. AppsHunter Safety Score for Showcase Cinemas is 98/100.

This assessment is based on 11,155 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
1.1% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 10,118 App Store ratings for Showcase Cinemas.

Is Showcase Cinemas Legit?

Showcase Cinemas - U.S. appears to be a legitimate app. AppsHunter Legitimacy Score for Showcase Cinemas is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Satisfying reward system

An actual satisfying reward system. Everytime I plan a movie I have rewards which makes me feel like I am getting something.

Enjoy The Show!!

The best part about the Sahab is that there are no service fees if you’re in the reward member with the theater

I love the deals!

Only thing I do t like is not being able to cancel a ticket and having to call.

App has Glitches

Like right now i open app and it goes right to snacks. Wont show me the movies that are playing. Theres issues using starpass rewards at payment check out sometimes.

Excellent app!

I’ve been a longtime movie-goer and showtimes app user, to see this app come together in the manner it has, be intuitive and engaging as such is awesome. To all fellow moviegoers hope you enjoy it as much as me and my family do.

Good brand

Love this place and app. We go to the one in Dedham, MA

Decent enough app but wouldn’t let me book a single seat with a seat space away from stranger.

There’s a total of 8 people booked for the showing I want to attend and the app refuses to let me book a seat with a 1 or even a 2 seat buffer away from other patrons saying it doesn’t allow seating gaps. It will only let me book sitting directly next to another patron or 4 seats away. This is a terrible feature/ policy. Essentially, 4 people are occupying an entire row so I can’t sit there unless I sit directly next to them or the last seat next to the aisle. I was able to book the seat I wanted through another app with no issues. This policy needs to go.
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Easy and quick

Love this app and all the amenities it has to offer, makes going to the movies a breeze

Horrible app

Not sure what they did but there isn’t even a pic next to movie name to get an idea of what it’s about or its cast. You have to jump through hoops to even see trailer or preview of a movie and sometimes that doesn’t even exist. I don’t write reviews but I was forced to since this is soo sooo bad app. Was not like this earlier. Fix it!
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Worst app ever-go to the website instead

This is beyond bad. Not user intuitive AT ALL. Frustrating to use. So clunky. Not enough information on which screen a movie is playing on. But the website has all that information. Skip downloading this app and go straight to the website to book tickets. What kind of ux/ui folks are you hiring ? Skip the app. Go the website
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Exceptional

Love their benefits!

Dig the app man

User friendly and quick.

What’s up with the snacks?

Disappointed the smaller sizes are always sold out, no matter when I get on here.

Vouchers not allowed

There is no function to use vouchers, which I get for free through my work. I have to physically go in and buy tickets hpurs or days before movies to use these because the app doesn’t accept them and the website allows me to input codes but takes does not reduce the price of tickets.

Rewards

Rewards use to be able to take off the ticket bill.

Charged but no tickets…

I have used this app in the past. While not difficult to use by any means it could be a better user experience. Today I attempted to purchase tickets for a show the next day. Twice my payment did not go through - I was taken back to the payment screen and not provided my order number and receipt as in the past. However, when checking my payment accounts both were charged. I am now wasting my time (time is money right?) contacting my credit accounts to cancel payments that did not result in a transaction. Be better Showcase Cinemas!
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Major Gift Card Issue

Great app, works flawlessly for the most part. But a major issue that needs to be addressed is gift cards not working when trying to purchase tickets through the app. I am constantly met with error messages and believing it’s the card itself. I just purchased a brand new $50 gift card from my local Showcase theater and I still cannot use the card. Hope this issue gets resolved soon
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Easy as pie

Someone canceled and I was worried but I got refunded no problem.

Great app!

I love the ease of the Starpass app. It’s the only way I’ve bought Showcase movie tickets for years. It’s fast, accurate and I can quickly apply rewards points I earn. Adding refreshments is a snap, too.

Love this app

This app is amazing when you are on a budget and can’t afford regular price tickets all the time you can use the $5 Tuesday special and it makes it affordable and you have enough money for the popcorn & Yummy Nachos!