Showcase Cinemas User Reviews
Customer Experience
~ Based on 92 written reviews from the US App Store.
What users say
Summarized from real user reviews of Showcase Cinemas. Based on 11K reviews and a 4.9/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Entertainment app.
Positive things
- 🚀Easy to use
- 👍Convenient for purchasing tickets and concessions
- 💡Affordable ticket options like $5 Tuesdays
- 👍Comfortable and well-maintained theaters
Negative things
- 🐛App crashes and glitches
- 🔒Difficult to reset password or manage account
- 👎Unreliable food ordering and pickup
- 💰Excessive booking fees and service charges
Is Showcase Cinemas Safe?
Showcase Cinemas - U.S. appears safe based on user ratings. AppsHunter Safety Score for Showcase Cinemas is 98/100.
This assessment is based on 11,155 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 10,118 App Store ratings for Showcase Cinemas.
Is Showcase Cinemas Legit?
Showcase Cinemas - U.S. appears to be a legitimate app. AppsHunter Legitimacy Score for Showcase Cinemas is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
An actual satisfying reward system. Everytime I plan a movie I have rewards which makes me feel like I am getting something.
The best part about the Sahab is that there are no service fees if you’re in the reward member with the theater
Only thing I do t like is not being able to cancel a ticket and having to call.
Like right now i open app and it goes right to snacks. Wont show me the movies that are playing. Theres issues using starpass rewards at payment check out sometimes.
I’ve been a longtime movie-goer and showtimes app user, to see this app come together in the manner it has, be intuitive and engaging as such is awesome. To all fellow moviegoers hope you enjoy it as much as me and my family do.
Love this place and app. We go to the one in Dedham, MA
There’s a total of 8 people booked for the showing I want to attend and the app refuses to let me book a seat with a 1 or even a 2 seat buffer away from other patrons saying it doesn’t allow seating gaps. It will only let me book sitting directly next to another patron or 4 seats away. This is a terrible feature/ policy. Essentially, 4 people are occupying an entire row so I can’t sit there unless I sit directly next to them or the last seat next to the aisle. I was able to book the seat I wanted through another app with no issues. This policy needs to go.
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Love this app and all the amenities it has to offer, makes going to the movies a breeze
Not sure what they did but there isn’t even a pic next to movie name to get an idea of what it’s about or its cast. You have to jump through hoops to even see trailer or preview of a movie and sometimes that doesn’t even exist. I don’t write reviews but I was forced to since this is soo sooo bad app. Was not like this earlier. Fix it!
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This is beyond bad. Not user intuitive AT ALL. Frustrating to use. So clunky. Not enough information on which screen a movie is playing on. But the website has all that information. Skip downloading this app and go straight to the website to book tickets. What kind of ux/ui folks are you hiring ? Skip the app. Go the website
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Love their benefits!
User friendly and quick.
Disappointed the smaller sizes are always sold out, no matter when I get on here.
There is no function to use vouchers, which I get for free through my work. I have to physically go in and buy tickets hpurs or days before movies to use these because the app doesn’t accept them and the website allows me to input codes but takes does not reduce the price of tickets.
Rewards use to be able to take off the ticket bill.
I have used this app in the past. While not difficult to use by any means it could be a better user experience. Today I attempted to purchase tickets for a show the next day. Twice my payment did not go through - I was taken back to the payment screen and not provided my order number and receipt as in the past. However, when checking my payment accounts both were charged. I am now wasting my time (time is money right?) contacting my credit accounts to cancel payments that did not result in a transaction. Be better Showcase Cinemas!
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Great app, works flawlessly for the most part. But a major issue that needs to be addressed is gift cards not working when trying to purchase tickets through the app. I am constantly met with error messages and believing it’s the card itself. I just purchased a brand new $50 gift card from my local Showcase theater and I still cannot use the card. Hope this issue gets resolved soon
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Someone canceled and I was worried but I got refunded no problem.
I love the ease of the Starpass app. It’s the only way I’ve bought Showcase movie tickets for years. It’s fast, accurate and I can quickly apply rewards points I earn. Adding refreshments is a snap, too.
This app is amazing when you are on a budget and can’t afford regular price tickets all the time you can use the $5 Tuesday special and it makes it affordable and you have enough money for the popcorn & Yummy Nachos!
