Log in
Been with ShredFast from the start, I left and have came back and after paying the yearly subscription I can’t even log in on my MacBook, using my correct password etc and it’s telling me I need to upgrade and spend more cash after just paying £180 ???? Wtf
Scamfast
Cancelled my subscription immediately after going to one class and not enjoying it via the subscriptions settings on my iPhone. However £159.99 was still taken from my account. I contacted there customer “support” who’s tactic was to reiterate the no refund policy even whilst acknowledging I had cancelled well prior to end of the trial period. I have had a few back and fourth emails before writing this review as I wanted to give the opportunity to do the right thing in my eyes which was simply to refund the money I should never have been charged. There’s nothing in the terms and conditions to warn potential customers that if you cancel in the phone settings (which works perfectly fine for other apps) you will still be charged and no refund will be given. Very sad as to me this is the most basic of customer service unless your intentions are to scam people out of there hard earned money
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Good workout but..
Good workouts but be careful if you forget to unsubscribe from the trial. You won’t get one email stating that you are paying , I had 4 months taken from my account without 1 email to let me know .
SCAM!! Beware.
They won’t cancel even if you cancel before your payment date and ask multiple times. They are criminals!!
Deleted account and still was billed for a product I never intended to keep or want
If I could give them zero stars I would. Their customer service is the worst. I was billed over $200 for the yearly membership when I never intended nor wanted the product. When I went to customer service to request a refund they said they would not give me my money back as I never requested through their customer support a cancellation of the subscription. I deleted my account well within the trial period and they still would not budge. Just in customer service satisfaction I would suggest to spend money elsewhere.
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