Shure PLAY User Reviews

What users say

Top reviews

Your product sucks

Your product does not connect via Bluetooth at all…ever. buyer Beware…..Do not purchase this product. It does not connect to Bluetooth and Shute has the worst support group ever. Total waste of money.

Really bad. Needs update

Why can’t we get these supported, or come out with a new version that doesn’t keep crappong out. Right earbud always winds up glitching

Bien

Es una muy buena app que tiene un buen sistema y sirve

Great app

This is a well-done app for Shure listening devices.

iPhone connects but PLAY does not - iOS 24.6.2

Love this app as UI for TW2 & 215 combo. Streamlined, practical, sound quality is good enough. Something broke when I updated iPhone to 24.6.2. Please fix, Shure!

Incomplete

Doesn’t sync fully with Apple Music.

Very complicated

Do not can share my voice messages

Bloatware?

App Store says 68mb, but there’s an extra 1.73gb of “documents and data”. Make sure you’ve got that much room before installing it.

Must have Aonic brand headphones

Not compatible with any other brand

h

App functions poorly

Dreadful App

Does not do what it’s designed for. Goes into an endless loop when updating firmware

Sound quality is good when it works

My shure headphones cannot keep a consistent Bluetooth connection.

Reasonable

The app is ok. The actual charging of the earbuds is dire for such expensive items!

Great app but PausePlus needs one fix

The TW2s are excellent, and I love the PausePlus concept - automatically enabling Environment Mode when you pause. However, it only works when pausing via the TW2 buttons, not from remote controls or in-app pause buttons.
This is a problem for me because I wear a helmet while riding my electric unicycle, making the TW2 buttons inaccessible. I have to use a wrist remote to pause, which means I can't use PausePlus at all. Having to manually toggle Environment Mode on my phone while riding creates a safety hazard.
Please make PausePlus respond to system-wide pause events, not just TW2 button presses. This should be possible with iOS's playback monitoring APIs. Would make this feature actually usable for helmet users and anyone else who can't easily reach the buttons.
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Cannot sync with Apple Music

only 4 albums are available in this App

No good

it doesn't work for me i have aonic tw1

接続問題が起こる

使用まだ一か月!使用中に左耳切断された。普段使用中も通信問題がある 失敗した製品

Usability

Can’t import my Apple Music library. Seems like a completely separate app rather than integrated with the iPhone. Would love it to work somehow.

Misses the mark

Shure 50 headphones look good and sound ok. Bass is a bit thin. Other noise cancelling headphones in the same price range including the obvious AirPods Pro offer better noise suppression.

App has integration with Apple Music only. Out of luck if you’re a Spotify or other user.

So many great features

This app allows you full control of your iem’s. There are so many sensible functions and it’s quite intuitive. I own the SE215 and SE535. What is really good is that the app knows which model I’m using when connected to my phone. I must disclose that I do have two Bluetooth v2 adapters so I don’t have to keep changing iem’s out and prevent wear and tear.

I find myself enjoying this setup more than the beats Powerbeats 2. The sound quality is better. Hope this review helps.
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