ShutEye® User Reviews

Customer Experience

Positive experience37.9% of reviews
Neutral10.8% of reviews
Negative experience51.3% of reviews

~ Based on 1,317 written reviews from the US App Store.

What users say

Is ShutEye® Safe?

ShutEye®: Sleep Tracker, Sound appears safe based on user ratings. AppsHunter Safety Score for ShutEye® is 96/100.

This assessment is based on 349,059 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.8% of ratings point to a safe experience
2.9% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 349,059 App Store ratings for ShutEye®.

Is ShutEye® Legit?

ShutEye®: Sleep Tracker, Sound appears to be a legitimate app. AppsHunter Legitimacy Score for ShutEye® is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Funciona

Muito bom

Free Trial

Confusion

Disappointed with updates

It used to pick up when I was asleep and awake correctly, but the last two updates have made the accuracy worse. It will say I fell asleep in 8 minutes when I actually have listened to the 22 minute meditation three times before finally sleeping. It no longer picks up my awakenings in the night either. I do, however, like the recordings of my snoring and talking and will continue to use.
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Took my money

This was a one week trial and I kept it one day then canceled . It then pops up and ask if you’d like a family plan and because I already had did the one week trial I thought it was same pop up and it wasn’t it was a family plan and it took 98$ . That wasn’t in my account so it shut down my Venmo . I canceled this one day after the download . Still took money. It’s a scam
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Was charged as soon as I submitted

Did not receive my 7 day free trial!

They abused me

So I said they abused me in my dream and they just said I was dreaming like it was in real life😭

Schnarchen analysieren

Kostenlose Version sehr gut ✅

U get charged immediately!

I got a refund from Apple, but they charged me immediately. The app is difficult to use because you have to remember to start it each night.

Charged $21 right when I started 7 day free trial

Scam app. Says they will give free trial than right when you press start free trial they charge you immediately

It’s very nice

It is very nice, but not for that much money, sorry. Also I compared with another similar app last night and they had vastly different results. I actually liked the results from this one better but I think it was not as accurate. I’ll be checking them both again for the next few days and maybe revise this, we’ll see. I do appreciate being able to try before buying! The one page of the ad was obviously not written by an English speaker — “Analysis your sleep.” I tried it anyway, but we’ll see how my comparison goes.
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SCAM PRODUCT & TRIAL

DO NOT SUBSCRIBE FOR TRIAL. I used it for 3 days, the app doesn’t work then they charged me $115.99 even though I had cancelled the trial well before the 7 days were up!

0 stars if I could

I actually used to love this app, this was the best sleep tracking app I ever had… until it just stopped working. It doesn’t even track in the middle of the night anymore, and there’s been so many updates, which seemed to fix nothing apparently??? yall gotta be doing this on purpose atp cuz this is ridiculous.
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Not accurate

I'd rate the accuracy of this tool at about 60%, which isn't terrible but certainly isn't good. Given the privacy sacrifices one makes to use the app in the first place, it makes no sense to use it if it isn't very accurate. For example I wake up very frequently in the night and the app usually records that as light sleep. For the first few nights I used it, I turned it on when I got in bed and it said I fell asleep much faster than I actually did. When I waited until I was actually in the verge of sleep to turn it on, it said I fell asleep too soon and that was bad (why would that be bad? Just because it's outside the norm doesn't mean it's something to be concerned about). That plus the poor grammar throughout really made me lose trust in the app, and I'm not going to let you harvest my personal data - and I'm certainly not going to pay you - for a poor quality service.
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One slight flaw

I have used this app from quite a while back and it has improved as it goes. But one beef I have is its classifying of sound.
What it considers to be my snore and also my cough is all really the rubbing of the air tube of my CPAP machine against a table.
I did not know how to contact the company until I realized I could do it this way.
In the opening moments of the new and improved version, I was asked a number of questions, including about the source of noise. It should have asked me a second time so that I could correct my answer.
Now it asks many questions at the beginning of a session about my physical state right before going to sleep. All that is OK, but I usually skip through it. Can there be an option to select for skipping all that?
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Stopped Working after a couple months

I paid for the test long subscription and it hasn’t worked in months. When trying to report a problem, this option is not available. I tried to contact the website and report the issue, only to continue to receive errors.

Just started!

Ive just started and ysing it for the first time it has made me feel like im already doung better

Stopped working

Used to work just fine but recently it started to stop the tracker in the middle of the night . Since I also use it as an alarm, it’s a problem

Extremely inaccurate

I feel cheated

Money hungry

Immediately after opening the app for the first time, users are prompted to pay for a premium. While many apps do this, users will be quick to find that the majority of the calming music/colored noise is locked behind a pay wall. Not only that, but the majority of the apps features are as well. It’s ridiculous in all honesty. (Also I’m still mad that Summer Rain was taken off)
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Charges you before trial ends

Don’t do it. They collect your money before the trial ends and claim you didn’t cancel. They are a cheating company. Don’t sign up for the trial!