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Shuttle - Pick & Drop Service

Shuttle - Pick & Drop Service

Pick & Drop Transport Service.

514 ratings
43 reviews
✈️ Travel
Free

Details

  • Released
  • Updated
  • May 1, 2019
  • September 11, 2023

Features

Developer

Shuttle Technologies BD Limited
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Shuttle - Pick & Drop Service screenshot #6 for iPhone
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❓5 answered
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📦w/o updates
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About

This app provides a shared transportation service for daily commutes in Dhaka city. Schedule rides in advance and enjoy comfortable sedan car travel at affordable, fixed prices. It also offers a dedicated option for women's safety and convenience.

✓Scheduled rides for daily commute
✓Affordable sedan car transport
✓Dedicated 'Female Only' option
✓Fixed price fares, no surge pricing
✓On-time pick and drop service
✓Monthly ride packages
✓In-app credit system for payments
Show original description

What users say

Summarized from real user reviews of Shuttle. Based on 514 reviews and a 4.2/5 average, it highlights the 7 positives and 8 negatives reviewers mention most about this Travel app.

Positive things

  • 💰Affordable pricing compared to competitors
  • 👩‍💼Safe transportation option for women
  • 🚗Professional and polite drivers
  • ⚡Easy and convenient booking process
  • 🌍Reduces traffic congestion in city
  • 📱User-friendly app interface (when working)
  • 🎯Quick route launch and customer responsiveness

Negative things

  • 🐛Critical signup/login verification issues
  • 📍Limited route availability and coverage
  • ⏰Frequent ride cancellations without notice
  • 💳Slow refund process (10-20 days vs promised 3 days)
  • 📞Poor customer service and unresponsive support
  • 🚫No car availability notifications
  • 🗺️Unavailable routes cluttering the interface
  • ❌App crashes and won't open on certain devices
See all reviews

What's New in Shuttle

4.9.9

September 11, 2023

Introducing the latest update for the Shuttle ride-sharing app, focusing on enhancing the following features: Reward system Percentage-based promos Monthly promos Bus transfer and time updates Referral program With this update, our goal is to provide a more user-friendly interface and a wider range of payment options for topping up your Shuttle Wallet. Make sure you don’t miss out on these enhancements; update your Shuttle app today to enjoy a smoother user experience and access the new features, ensuring a seamless booking journey.

More

User reviews

Most RecentHighest RatedLowest Rated

Can’t sign up

I can’t even sign up to give the app a try, it won’t let me tap continue typing in my phone number. That tells me all I need to know
StarrieeeeeeStarrieeeeee

Can’t login

I tried to login with my phone number several times, OTP arrives but the app never proceeds to next page!
Sumaia Rahman AurinSumaia Rahman Aurin

No car available in route! No customer service !!

No car available in route! No customer service !!
Fayeed AhmedFayeed Ahmed

Hello

They are non responsive
People might become ill
They might atleast try to understand that people might encounter problem .
Nothing more to say . Very poor cooperation must say
AshaHabibAshaHabib

App won’t let me register

Downloaded app and typed in my mobile number to register and it wouldn’t let me click the button to get to next screen?
pierreyancypierreyancy
See 38 more reviews

Developer apps

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User experience

🐞

Reported Bugs

8 issues

Continue button unresponsive during signup

Bug

Phone number verification fails despite valid format

Bug

App won't proceed past OTP verification screen

Bug

Invalid phone number validation errors

Bug

App crashes on iOS 15 and won't open

Bug

App fails to open after installation/reinstallation

Bug

Inconsistent availability between nearby pickup points

Bug

Booking fails with 'bus is full' message

Bug
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Requested Features

7 requests

Display car number/license plate on app

Feature

Real-time ride tracking functionality

Feature

Expand service locations (Dakshinkhan, Airport, Uttara, Kawran, Dhanmondi, Panthapath)

Feature

Better route consolidation for nearby destinations

Feature

Clearer payment system information and confirmations

Feature

Proactive notifications for cancellations and delays

Feature

Improved customer service accessibility

Feature

FAQ

What is Shuttle?

Shuttle is an app-based transportation service offering shared rides for daily commutes across Dhaka city. It focuses on providing affordable, scheduled pick-and-drop services using comfortable sedan cars.

How does Shuttle ensure safety for women?

Shuttle offers a 'Female Only' option specifically designed to provide safe and comfortable transportation for women. This feature addresses common commuting difficulties faced by women in Bangladesh, prioritizing their safety during daily travel.

What are the pricing details for Shuttle?

Shuttle offers fixed prices on all fares, meaning there is no surge pricing during peak hours. The service costs significantly less than private bikes, cars, or CNGs, making it an affordable option. Monthly packages are also available for further savings.

How do I pay for rides with Shuttle?

Payment is handled through an in-app credit system. Users can refill credits using popular digital payment methods. Pre-paying for rides allows you to book in advance, and any cancellations of pre-booked rides will result in an automatic refund to your account.

What if my route is not available?

If your desired route is not currently available in the system, you can inform Shuttle. The service is open to launching new routes based on user demand, ensuring broader coverage for commuters.