Silent Passenger User Reviews

Silent Passenger
Silent Passenger
Vehicle Tracking Solutions, LLC

Customer Experience

Positive experience28.6% of reviews
Neutral9.5% of reviews
Negative experience61.9% of reviews

~ Based on 21 written reviews from the US App Store.

Is Silent Passenger Safe?

Silent Passenger has mixed safety signals based on user ratings. AppsHunter Safety Score for Silent Passenger is 65/100.

This assessment is based on 34 user ratings, with an App Store average of 3.1/5.

Safety Analysis

47.1% of ratings point to a safe experience
5.9% of ratings suggest some concerns
47.1% of ratings point to a risky experience

~ Based on 34 App Store ratings for Silent Passenger.

Is Silent Passenger Legit?

Silent Passenger is no longer available in the App Store. AppsHunter Legitimacy Score for Silent Passenger is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Map Efficient

This app have a map very nice and simple to look vehicles

App is terrible

I’ve been using this app for 5+ years and the past year it has been horrible. The map never loads. It takes forever for anyone with customer service to get back to you. I can still see my assets but the map would help

What happened to the Map!!!

Very glitchy app. Recently, the map stopped loading so all I can see are the assets. Useless now. Can we get this fixed?

Why?

Why is this app continuously crashing? For weeks now

Generally unreliable

This app goes down or fails once a week or so. The real time tracking isn’t really “real-time”—a bus can appear to be at Point A and then it will refresh the position as Point D a moment later.

Over the 2+ years of our experience, we have learned not to count on the app and operate an informal SMS network of parents among the bus route instead.

Look at the last review and you’ll see that it’s 3 years old and the developers never bothered to write back. I think this tells you most of what you need to know about the service and company running it.

This won’t work for the morning pick up, but, if your kid has a wireless device with GPS tracking enabled, you could do better to track her phone on the way home.
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log out too aggressively

Have to enter password everyday when opening the app.
The app is just to track community bus location. There is no need to require password such aggressively.

The app keeps logging me out.

That's the typical behavior: every few weeks it logs me out and I have to find the user ID and password, which is bothersome but not the end of the world. This morning it completely broke - logged me out and said that that my account is now suspended. I attempted to delete and reinstall but it won't even let me do that anymore. When I tap the install within the AppStore it thins for a few seconds and then times out. I don't have any issues with reinstalling other apps (just reinstalled Netflix in an attempt to troubleshoot) but not the Silent Passenger.
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Trouble Logging In

I’ve had trouble logging in since the update in Spring 2018. Attempts to reset password indicate I no longer have an active account, which is odd since I would never deactivate the account mid-year when I use it to track my kids bus route daily. I gave up using it but last Spring but would like to try again this Fall, but again... same problem.
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Good app

I like this app to track the bus, it’s not always accurate but overall it’s ok.
A HUGE improvement would be if you would let me sign into 2 different accounts at the same time.
My kids are not all in the same school and it’s a real pain to sign in and out while watching for 2 different buses.
And it suspends my account if I sign in and out...
Please make the app better by allowing me to be signed into 2 accounts simultaneously
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Latest update disastrous

(Iphone version) Fails to refresh vehicle position on its own, have to repeatedly kill the app and restart.

Forces satellite view at small distances, even on cell phone connection. If you change map type, it does not remember the setting. Combine with bug above, and if you need to refresh then you have to kill the app, start, change map type again and again.

In summary, rather bad upgrade.
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New update

Downloaded newest update on my phone and now I can’t log on, it’s says confirm email which would be ok if that option was here but it’s not.

Best tracking system and software hands down !

Google maps custom alerts temp monitoring
And e-logs

Log in problems

Can't log in. Keeps coming up as error 404. I know I have the correct password. Maybe the app needs another update??

Amazing product

I have been working with Silent Passenger for over 5 years. The website alone is great and provides me with everything I need but now that I have it on my cellphone and tablet, I have the flexibility and the ability to see current vehicle information, past history of the vehicle or be notified on particular events of the vehicle. Great product overall.
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Silent passenger

Great app. Works great for tracking my routes and hours worked. Easy to read and very well organized.

Another great update!

Lovin it!

Lousey

Now it does not work.

Update!

Just did the update and now it doesn't work!! Great update!

What a joke!

After you download app on ipad, theres a place to enter user name and password but no place to register! Plain stupid! Create an app and pay attention to detail!

Good system

Very nice upgrade from pocket passenger! Needs street level mapping and a faster refresh or button to manual refresh.