SilverCloud User Reviews

Customer Experience

Positive experience35.6% of reviews
Neutral8.8% of reviews
Negative experience55.6% of reviews

~ Based on 261 written reviews from the US App Store.

What users say

Is SilverCloud Safe?

SilverCloud appears safe based on user ratings. AppsHunter Safety Score for SilverCloud is 92/100.

This assessment is based on 40,414 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.8% of ratings point to a safe experience
3.2% of ratings suggest some concerns
7.1% of ratings point to a risky experience

~ Based on 40,414 App Store ratings for SilverCloud.

Is SilverCloud Legit?

SilverCloud appears to be a legitimate app. AppsHunter Legitimacy Score for SilverCloud is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t update

It will get stuck at one location for hours until it’s moved again. Instead of updating on its own like it’s supposed to.

Can’t turn on

I charge the device I I try to turn it on with the hole and nothing happens

GPS

My car is at home but since 4h pm o see I’m in Immokalee

Track your precious cargo

This tracking device works great. I use it to track my vehicle and its precious passengers. It gives me pieces mind.Get one they work.

Poor

Will not connect to cellular data been speaking with tech support 2 weeks

Won’t update

This gps system will not update do not recommend

Doesn’t always work

The battery isn’t even dead and it’s not working

Freezes

Sometimes it freezes and there is no signal for days.

Dud

Not working. Flemzy charge cord. No connection to this app

Top Notch - Excellent

This Product is Great
I’ve god drivers in multiple states and cities simultaneously and can track them all in live time

Poor notifications

It tracks well, however I am not getting notifications when I leave the fenced area. I would like to be able to set my own notification alerts and sounds unique for this specific app. If someone actually stole my trailer, I would not know until much later, giving them time to break in and ditch the tracker. I want consistent notifications with sound that will wake the dead.
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Terrible

The device freezes up every day . Horrible service

Bad location

This does not provide exact location its delayed

Worked for 2 weeks

Worked for 2 weeks but won’t refresh anymore. In okc , good signal , just won’t refresh.

Complaint

Every day you send me a request to give a rating. I’ve given you 5 star ratings on more than one occasion. The last couple of times I’ve given you 1 star ratings bc I’m tired of seeing that pop up daily.

Not updating

System just seems to update whenever it wants to having a lot of issues with this. I pay for a service. I’m not receiving not happy.

Not reliable

I got this to track at work vehicle and pay $24 a month to have one minute updates. The GPS only registers 3/4 the time and more than half the time doesn’t update every minute the GPS is located on top of the vehicle for best performance and but still has problems even in open areas that aren’t dense with city buildings or mountains. Customer service isn’t really responsive. I’ve called twice waiting an hour plus to try to talk to somebody and no one answered when I sent emails. I get responses a week later.
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It does not update location accurately

Unfortunately it does not update its location accurately or soon enough. I don’t like that there’s no refresh option for it to update the location.

3/5

Sometimes it works really well and other times it’ll be stuck on one location for a full day. Like showing that it’s stuck in one spot on a highway at 66 mph but the vehicle is really at home.

Best company ever SilverCloud

SilverCloud is honestly the best way to be safe and comfortable and a way to relax knowing that your loved ones are being watched over