Scam
More than 24hrs, they didn’t return my money, they are scamming. And they are slow, downloading the app doesn’t worth it! I deleted it with my money inside!
Response from developer
We hear you, Paul, and we’re sorry for the poor experience. Your feedback helps us do better, and we’d like to make things right. Please reach out to us directly via the in-app chat. Thank you.
Scammers
These people are thieves .. they refused to pay me back a transaction which has been returned to them by my bank .. I’ve told them about how I want to pay my daughter’s hospital bills with it .. they just turned a deaf hear and referred me to a robot who keeps asking me to send my payment reference over 10!times over … don’t use this app .. they are scammers !
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Response from developer
Hi, we're sorry for the frustration this has caused and understand your concerns. We take issues like this very seriously. Our team has already contacted you regarding your case and is actively following up to ensure it is resolved. Thank you for your patience while we work towards a resolution.
Pending transaction
I initiated a transaction over 14hrs ago, and didn’t get my deposit back.
Their customer care team are not responding to my messages.
This is not the first time this has happened to me and I don’t know why they have been doing this.
I’m very disappointed.
Their customer care team are not responding to my messages.
This is not the first time this has happened to me and I don’t know why they have been doing this.
I’m very disappointed.
Referal Bonus
I previously left a 5-star review for this app because of their great rates and fast transfers, which I genuinely appreciated.
However, I’m now giving the referral bonus program 1 star. It feels unethical to promote a referral bonus and then avoid paying users who clearly meet the requirements. I referred two people who transferred well above the stated threshold, yet when it was time to receive the bonus, my messages to support suddenly stopped getting responses.
This is very disappointing. It raises concerns about what would happen if I had a serious issue with my transfers — would I also be ignored?
If you’re not prepared to honour the referral bonus, it would be better to remove it entirely. Your competitive rates and smooth transfers are strong enough to attract customers without misleading promotions.
However, I’m now giving the referral bonus program 1 star. It feels unethical to promote a referral bonus and then avoid paying users who clearly meet the requirements. I referred two people who transferred well above the stated threshold, yet when it was time to receive the bonus, my messages to support suddenly stopped getting responses.
This is very disappointing. It raises concerns about what would happen if I had a serious issue with my transfers — would I also be ignored?
If you’re not prepared to honour the referral bonus, it would be better to remove it entirely. Your competitive rates and smooth transfers are strong enough to attract customers without misleading promotions.
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SIMLESS
They will delay your money for days for no reason, zero customer service 👎
S
They take forever to send you your money. Almost 24hours and still waiting well done Simless
Referal Bonus
I previously left a 5-star review for this app because of their great rates and fast transfers, which I genuinely appreciated.
However, I’m now giving the referral bonus program 1 star. It feels unethical to promote a referral bonus and then avoid paying users who clearly meet the requirements. I referred two people who transferred well above the stated threshold, yet when it was time to receive the bonus, my messages to support suddenly stopped getting responses.
This is very disappointing. It raises concerns about what would happen if I had a serious issue with my transfers — would I also be ignored?
If you’re not prepared to honour the referral bonus, it would be better to remove it entirely. Your competitive rates and smooth transfers are strong enough to attract customers without misleading promotions.
However, I’m now giving the referral bonus program 1 star. It feels unethical to promote a referral bonus and then avoid paying users who clearly meet the requirements. I referred two people who transferred well above the stated threshold, yet when it was time to receive the bonus, my messages to support suddenly stopped getting responses.
This is very disappointing. It raises concerns about what would happen if I had a serious issue with my transfers — would I also be ignored?
If you’re not prepared to honour the referral bonus, it would be better to remove it entirely. Your competitive rates and smooth transfers are strong enough to attract customers without misleading promotions.
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Payment unprocessed
I have had bad experience with SimlessPay. They don’t resolve queries. I transferred money since 27th of December with numerous chats sent along with couple of emails. They kept saying they are looking into, we are sorry, no one came back to confirm resolution of my query. The money transferred wasn’t sent to the intended recipient and my money was not reverted back to my account. It’s my second time of using them. I can’t recommend them at all.
Mt next step now is to report them to the FCA. If my query still remains unresolved.
Mt next step now is to report them to the FCA. If my query still remains unresolved.
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Worst ever app !!!!!
Please avoid this app in all ways!!! Sent money for the past 4days and the beneficiary is yet to receive the money.
Useless App
My funds get stuck every time, like every transaction has me reaching out to customer care like I don’t use other apps
Bad customer experience
I never received my referral bonus and all my effort to communicate with the customer care was wasted because I never get respond back till today.
SEAMLESS APP
SimlessPay is really the best. Has the best exchange rates and I have never had any issues.
Smooth Experience Overall
I’ve been using the SimlessPay app for 3 years now without any issues. The exchange rates are always competitive, and my account gets credited almost instantly after every transaction. The app is also very user-friendly, it only takes a few quick steps to send money. I strongly recommend SimlessPay; it’s fast, reliable, and efficient.
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The best Fin app so far
Good rate, quick transaction and fantastic bonus.
Useless App
Useless app, my funds still pending and it’s over 5hrs. This is Luke the 4th time this is happening and their agent is telling me to wait for 24hrs for resolution
Mr
Yahyah
Consistent Delayed payment
I’m deleting your app immediately my money gets refunded or credited . I always fast and pray for my money to be credited after each transaction. I always contact your support team to complain because I never get credited on time. I gave a good rating last year as I never experienced this during the first 3 transactions , but now I wish I can give 0 star because this is becoming unbearable. This is like the 5th time it is happening to me and I regret risking it again. It’s never a seamless transaction. I have an urgent need for the money but now I’m stranded . Yuck!
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IFEANYI
Why is there a delay I sent money since and I have not received my pounds still now please don’t tell me I have fall victim of scam😭😩😭 pay me my money
There’s always a good exchange rate in SimlessPay
I’m enjoying the services from SimlessPay because of its good exchange rates, reliability and fast transaction and delivery of money.
Precious
Don’t know what is the problem with the app.
Kept on going blank after login.
Turned off my phone and back on 2times thinking it cud be the reason but still going blank after login.
Admin advise please am new with app.
Thanks
Kept on going blank after login.
Turned off my phone and back on 2times thinking it cud be the reason but still going blank after login.
Admin advise please am new with app.
Thanks
