A nightmare
Hello, It’s the tbird time I use Simly. The first two times (once in Athens and one in Paris) it worked fine, not great but at least I could make calls and use google maps. However the tbird time using it again in Paris was simply catastrophic.
I just got back home from trip trip and would like to let you know that using your service was a real nightmare it kept throwing me out of the data network neither voice nor google maps worked. I kept turning on and off the phone to be able to send a simple message.
By the way also you customer care is amateurish.
In short I don’t believe I would be using or recommending your service to any of my friends and contacts.
Gaby Kassab
Ecoserv President
I just got back home from trip trip and would like to let you know that using your service was a real nightmare it kept throwing me out of the data network neither voice nor google maps worked. I kept turning on and off the phone to be able to send a simple message.
By the way also you customer care is amateurish.
In short I don’t believe I would be using or recommending your service to any of my friends and contacts.
Gaby Kassab
Ecoserv President
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Dissapointing
⭐☆☆☆☆
Very disappointed with Simly.
I purchased a 20 GB package yesterday. Initially, it worked fine, but I only used it to watch YouTube for about 20 minutes, and the video quality was only 480p, not even HD. Shortly after that, the internet completely stopped working.
When I finally found Wi-Fi and checked my account, I was shocked to see that Simly claimed I had already used the entire 20 GB package.
This simply does not make sense. At 480p, 20 GB should last approximately 30–40 hours of streaming. Even if I had been streaming in Full HD, 20 GB would normally last around 6–7 hours. There is no reasonable explanation for 20 GB to be consumed in only 20 minutes of low-quality streaming.
What made the experience even worse was the customer service. Once the data stopped working, I had no internet access to contact support, and when I finally managed to reach them using Wi-Fi, the assistance provided was not helpful or supportive.
Based on my personal experience, I have serious concerns about the accuracy of the data usage reporting and the transparency of this service. This was my first time using Simly, and unfortunately it will also be my last.
I would strongly advise other users to carefully monitor their data usage and think twice before purchasing from this provider.
Very disappointed with Simly.
I purchased a 20 GB package yesterday. Initially, it worked fine, but I only used it to watch YouTube for about 20 minutes, and the video quality was only 480p, not even HD. Shortly after that, the internet completely stopped working.
When I finally found Wi-Fi and checked my account, I was shocked to see that Simly claimed I had already used the entire 20 GB package.
This simply does not make sense. At 480p, 20 GB should last approximately 30–40 hours of streaming. Even if I had been streaming in Full HD, 20 GB would normally last around 6–7 hours. There is no reasonable explanation for 20 GB to be consumed in only 20 minutes of low-quality streaming.
What made the experience even worse was the customer service. Once the data stopped working, I had no internet access to contact support, and when I finally managed to reach them using Wi-Fi, the assistance provided was not helpful or supportive.
Based on my personal experience, I have serious concerns about the accuracy of the data usage reporting and the transparency of this service. This was my first time using Simly, and unfortunately it will also be my last.
I would strongly advise other users to carefully monitor their data usage and think twice before purchasing from this provider.
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Not recommendef
Worst esim ever and they dont refund where i didn't get any signal in my place and i prefer using airalo instead
سميح
التغطيه ضعيف في السعوديه
خاصه الواتس اب
خاصه الواتس اب
Great data service
Nice one
Mr
Saleh Hazzaa
Good
Good sim
Amazing
Easier life
ااا
جيد جدا
Suzana
I've been using the app for a while during all my trips! Love it very easy to use and great costumer service!
Sa
Good
Very good
Excellent app with a smooth and user-friendly interface. The performance is fast and stable, and I rarely experience any lag or issues while using it. Customer support is helpful, and the regular updates keep improving the overall experience. Highly recommended for anyone looking for a reliable and practical app for daily use
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So good!
This app has helped me when I ran out of data and it works so good!!
Super convenient and easy
Worked seamlessly on my iPhone, used it in Turkey, Dubai and Saudi. Will be using again for my Europe trip!!
Best eSIM App I’ve Used While Traveling
Simply made getting mobile data so easy and stress-free. The setup was super quick, the connection was reliable, and I didn’t have to deal with physical SIM cards or expensive roaming fees. I also liked how easy the app was to use and how affordable the plans were compared to other options. Definitely recommending this app to anyone who travels or needs fast internet on the go!
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Good
Efficient, good
The best
Very easy and useful app
Best app
5 stars
Great service and connectivity
Always get great connectivity anywhere I travel with Simly.
Cannot travel without simly
Their connection is fast and has coverage,their customer service is amazing,helpful and friendly people,they know what they’re doing and response fast
