Simon & Schuster Books User Reviews

Name: Simon & Schuster Books
Rating: 3.1 (17 reviews)

Simon & Schuster Books

Glassboxx Limited

📚 Books

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Cannot Open App

I just downloaded the Simon and Schuster App but it will not open. There is no way for me to get to a registration subroutine. The help url does it work. HELP!

Cary Mack

9 months ago

Response from developer

We are sorry to hear about this! Please reach out to our customer service team at sandshelp@glassboxx.com and they can assist you with accessing the app.

Can only read on their app, hard to get book refund

No mention of “only on their app” when buying books. Call help line provided on email receipt gets “sorry we only handle print purchases”. Can only email mystery Glassboxx entity. We like to support book publishers and sellers, but Simon and Schuster is self-inflicting a black eye here.

Headarmor

10 months ago

Response from developer

If you could please reach out to our customer service team at sandshelp@glassboxx.com, they can assist you with accessing the eBook!

Basic functions are buggy

Wanted to buy and support the publisher but the app wont even let me download and read the book I bought. It also wouldn't let me read it on launch day (it was a preorder) though others could in other apps….huge regrets.

catastrophlex

a year ago

Response from developer

I am sorry to hear about this! If you could please reach out to our customer service team at sandshelp@glassboxx.com, they can assist you with accessing your eBook.

Don’t use his app if you have ANY reading alternative!

The books cost the same on Amazon where you can do more like capture notes, and share with family members on the same Kindle accounts. If you don’t use Kindle, buy the hard copy. Then you can give it to someone else or donate to a library.

But I feel like Simon and Schuster ripped me off for a book I really wanted to share.

Never again.

L8guy

a year ago

Response from developer

Our eBooks are DRM protected so they cannot be shared outside of the app. If you could please contact our customer services team at sandshelp@glassboxx.com with the details of your device, they will be able to provide further information about the range of features we have available in the app.

Not enjoying the experience

Doesn’t have the functionality of others readers.

Here2say

a year ago

Response from developer

So sorry to hear you aren't enjoying the reader experience. If you could please reach out to the customer services team at sandshelp@glassboxx.com, they would be happy to provide further advice regarding the features of the app.

Worst reader ever

Have used many different readers, first time that I had to reaquire the book so I could actually read it. Terrible reader. Will never use Simon & Schuster again. Totally blew me off for a refund.

Jims277@yahoo.comtheReader

2 years ago

Response from developer

If you are experiencing a problem with accessing your eBook, our customer service team would be very happy to help! Please reach out to them at sandshelp@glassboxx.com