SIMON Everywhere User Reviews

Top reviews

Disappointing

Rage inducing ap, stupid set up, dumb navigation, forever crashing, hate it with a passion. Schools should avoid!!!

Response from developer

Hi savage boosey lady what school are you connecting to and what phone are you using? You can contact us on simon@hordernit.com.au

Notifications do not work

Zero notifications

Response from developer

Hi Mine3339 what school are you connecting to and what phone are you using?

Disappointing

Stupid name for a school ap, difficult to navigate, why hide menu in corner? Hate it when we are requested to change to new ap only got it to be worse then the older ap.

Response from developer

A new version was published this week, which corrects a number of common issues, particularly the menu system. Are you still having any problems? Please feel free to contact us via simon@hordernit.com.au for direct support. If the experience has improved would you consider revising your review?

So bad

This app does not display the pages at all. I have entered the school code and the appIdentified the school. After that, they are nothing obvious. it just a white screen.

Additional function

Just wondering if this is possible-May I suggest that this app be looked into and additional function may be considered and added in order to let user upload additional info i.e. medical certificate when notifying school absence. The process I take when notifying absence is thru PAM mobile (which can be challenging when you are on the road) then log in again in PC to upload Medical certificate - which I find it time consuming. Not sure if the reason of not having this functionality (in relation to document uploading) is due to privacy. It would be good and much appreciated if this app usage specially thru mobile be improved to alleviate the stress of doing a couple of process when notifying absence.
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Would give zero stars if possible

School mandates this. Has not been working for months. Clumsy interface, not user friendly at all. I recommend the developers delete the entire thing and start again.

Response from developer

Hi NotHappyJan3845, what school are you connecting to and what model iPhone do you have? Please reach out to us at simon@hordernit.com.au

Poor user experience

Has to be one of the worst school apps I’ve ever seen. In this day and age it’s not overly difficult to build a clean product UI with a good customer experience. I’d suggest that should be the next activity to upgrade the functionality.

Response from developer

Hi cufflinks phil, what school are you connecting to and what model iPhone do you have? Please reach out to us at simon@hordernit.com.au

App hacked

App hacked and date stolen. School had to stop using for a period of time.

Response from developer

There was an unauthorised security test conducted by an external vendor. This triggered an automated security response and investigation, during which the platform was taken offline in an abundance of caution whilst security concerns were investigated. Our investigation of the disruption found no evidence of malicious cyber activity and no personal information was stolen. The team has since undertaken comprehensive independent security testing to assure us and our users of its safety.

Why does this happen?! =YourGoofballSienna1827

My mom downloaded the app on my phone for school and when I went on the app,it just showed some maintenance error and everytime I press exit,it keeps repeating and I can’t even use the app


PLS FIX THISSSS,I NEED THIS FOR SCHOOL!!!

Unreliable

This application has not been working for months and has impacted so many schools because of IT failures. Starting term soon and the issue is still not resolved and we still cannot access this application.

The outage

I have been trying to use Simon on my phone but it still doesn’t work even though it said to wait till November 10th, it is jaunt and I’m still waiting and there has been other reviews about but Simon just doesn’t care

Awful

Simon is not functional. The claim the app would be back online by Nov 10th was inaccurate, today is the 26th of Nov. No communication, poor interface, not particularly user friendly and unreliable on a good day, when the app actually does open. Any schools using Simon need to use their heads, stop trying to cost cut and swap to Compass. Schools, staff and parents do not need the lack of communication or functionality that Simon provides. Just use the already well established Compass, seriously- you get what you pay for, clearly.
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Unreliable

Unable to use app or use Simon on the web outside of the school network. This has been going on for weeks with no communication from Simon about when this will be fixed. The app “system maintenance” notice still says access will resume from the 10th of November, it’s 20th of November as I write this review and access has not resumed for parents, students or teachers. If we can’t use it, then perhaps an update could be provided? To be honest, even when it is working, it’s not a great app, falls well short of the user friendly interface of apps like Compass.
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Doesn’t work

App displays a System Maintenance error message for the last 3 weeks.

Always having outages

The current outage has been going for 3 days straight, and it’s getting pretty annoying that I. An’t check my own classes. There is also multiple issues with the app that people would’ve reported, but guess what.. none of them are fixed! Don’t recommend this for schools

Good

Great but the app won’t let me access home even after I did everything and it only started this a few days ago

Doesn’t work

Rarely works. Sort your App out.

Response from developer

Hi JGD74-1 which school are you connecting to? Please contact at us at simon@hordernit.com.au and we will do our best to resolve your issue. Regards, Simon Everywhere Support

Nothing like normal simon

Nothing like normal simon has les than a third of the schools that use simon absolutely usless

So slow

This app is so slow u can’t even open it

Rubbish APP

Sends a verification code then does nothing. Doesn’t load. Cant see a thing.