SiteCapture Mobile User Reviews

Name: SiteCapture Mobile
Rating: 3.9 (40 reviews)

SiteCapture Mobile

SiteCapture LLC

🔧 Utilities

💼 Business

Customer Experience

Positive experience58.6% of reviews

Neutral0.0% of reviews

Negative experience41.4% of reviews

~ Based on 29 written reviews from the US App Store.

Is SiteCapture Mobile Safe?

SiteCapture Mobile appears mostly safe based on user ratings. AppsHunter Safety Score for SiteCapture Mobile is 75/100.

This assessment is based on 40 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.0% of ratings point to a safe experience

2.5% of ratings suggest some concerns

27.5% of ratings point to a risky experience

~ Based on 40 App Store ratings for SiteCapture Mobile.

Is SiteCapture Mobile Legit?

SiteCapture Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SiteCapture Mobile is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

PLEASE TURN OFF CAMERA SOUND

The camera on my iPhone 17 doesn’t make a noise. Please have the sitecap reflect base camera settings. I turn my phone on silent because of this noise and I miss important phone calls and texts.

Random Stoner on geek

5 months ago

Response from developer

Hi there, Thank you for the honest feedback. I'm sorry that the camera sound settings aren't working the way you need them to. I've shared this with our Product team. If you're open to it, we’d love to connect directly so we can better understand the issue you are experiencing and help you resolve it. Email us at support@sitecapture.com and we'll be happy to help you find a solution. — Joshua Droppa, Customer Success Team at SiteCapture

Great software

Easy to work with

Frank solar tech

6 months ago

Response from developer

Hi Frank, We appreciate your feedback and are glad to hear you're enjoying SiteCapture. Don't hesitate to reach out if we can help with anything at all! — Joshua Droppa, Customer Success Team at SiteCapture

Installer review great program

Great way to make sure all the photos and stay on track at the job.

Capital city solar

6 months ago

Response from developer

Hi there, Thank you for your feedback! We're glad to hear you're enjoying SiteCapture. Don't hesitate to reach out if we can help with anything at all! — Joshua Droppa, Customer Success Team at SiteCapture

Buggy

I log in only to have it sync projects and remain stuck in a loop. I’ve tried the update and logging in and out but nothing works.

Sushi sharknado

a year ago

Response from developer

Hi there, Thank you for the honest feedback. I'm sorry that syncing isn't working the way you need it to. It sounds like this article may be able to help: https://sitecapture.zendesk.com/hc/en-us/articles/4412994035219-iOS-Sync-Troubleshooting Don’t hesitate to reach out to support@sitecapture.com if you’re still experiencing issues or if we can help with anything else! — Joshua Droppa, Customer Success Team at SiteCapture

Honest review

It’s great but so bad. If you need to find another project, it’s insane how long it takes to spit back that the project can’t be found. Then and only then can you search it in find project. You should have that option before searching. Also there is no reason why it should sync all photos to your app only to have to load for about 5 minutes to actually see the photos. The quality of the images are also so bad that if you want to know any detail about the project from your phone. You can’t.

SoSoLarLar

2 years ago

Response from developer

Sorry you have been having problems with SiteCapture. These issues can be easily resolved by working with our support team. Please email support@sitecapture.com and they will help you get everything working well.

Great app!!

We have been using SiteCapture for over four years now. Always very responsive and always adapting to the market. Thank you for a great product.

iwrotereview

2 years ago

Best Project Completion and Site Survey Software Available

Been using this software for over 3 years and it is hands down the best! All my site survey techs and installers love the ease of use!

JLaV09

2 years ago

The best app

Overall we’ve been using SiteCapture for the last 10 years and they’re just great. I just met Nolan and Lauren at the booth and they’re just excellent people, let’s swing by there 🙏🏼( Mg 1302)

Elleyuank

2 years ago

The best

Amazing job always need access for my projects

yukazow

2 years ago

Wonderful App

I use SiteCapture every day for work. It is a flexible application. You can adjust it to do whatever you need it to do and if there are ever any issues the support team is always there to spearhead the issue and get it resolved. I Highly recommend the app for any SFR/MFR applications.

Dhyland96

3 years ago

Great Site Survey App for Solar

We use SC for Solar site surveys and system completion information. It is a well designed app, works very well and customer support is top notch. They are very quick to respond and are very knowledgeable.

They also roll out updates frequently and are always making things easier, faster and more reliable.

Way to go SC team!

Nick.mygen

3 years ago

An app plagued by unforeseen errors, riddled with complications

I don't understand how every update can make the app worse and worse

🥳😃🎉✋

3 years ago

Response from developer

We're sorry you are running into issues. Please email us at support@sitecapture.com and our support team will be happy to assist!

An app plagued by unforeseen errors and a poor crash log reporting system

If you choose this app to do your work, good luck.

We’ve had to send men back to jobsites to take photos they took through sitecap because sitecapture fumbled the uploads.

Crashes regularly.
Photos delete themselves.
Job may never upload.

🥳😃🎉✋

4 years ago

Easy way to Site Survey

We’ve been using SiteCapture for solar site surveys for a couple of years. It’s the best survey and photo capture software we’ve used with our solar field teams. Really easy to organize data and share back to the office.

A George 22

4 years ago

No kiap

Awful

IKNOWMISIC

4 years ago

App Is Terrible

I’ve used my share of form fill software. This one is not very good compared to others. While it has a lot of solar focused forms that might be a big win for solar companies initially, other forms apps are light years ahead of this app. Web client is dated and confusing to navigate. Mobile app the form portion I think works decently. But there clearly has been no investment to improve the sync process or overall optimization. Our crews are always riddled with sync problems. Like other reviews say below always keep your photos on your phone. Because you can never tell what this app is doing and when it will work or not.

Pvocc

4 years ago

Response from developer

Sorry for any issues you've experienced in the past. Our latest version 5.5.1 has a number of major improvements to the sync engine. Please get the latest version and let us know how it's working for you. You can also always reach out to us at support@sitecapture.com for assistance.

Why can’t I access my wide angle lens thru the camera on this app?

Also why do I have to download every photo I take externally directly to the device, to be able to upload it onto this app, even tho the photos are accessible and visible from iCloud?

page moss

4 years ago

Electrician

Not good app. Problems constantly with syncing, photos uploading and choices, fields details. Takes long time to function.

NoSpam2020

4 years ago

Response from developer

Sorry you have been experiencing issues. Please try upgrading to the latest version, 5.5.1, and reach out support@sitecapture.com and our team will be happy to assist.

App wont load any jobs up

Never works Got an new iphone to use but app doesn’t load up any jobs up and takes forever to pop up any photos still have to ise my android for this app instead needs an update of something

melaPellas

6 years ago

PAINFUL

This app is absolutely horrible. It is a complete waste of time.
Never ever upload a photo straight through the app.
Save every photo and hold onto them, because this app will (delete them, not upload them, and just make it impossible for others to see the photos)
Even if both viewers refresh the app.

EVERY SINGLE JOB IVE DONE IN THE PASSED MONTH HAS HAD TO HAVE EVERY SINGLE PHOTO UPLOADED AT LEAST TWICE.

Vinnyz3